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NVidia Puts the Kibosh On Overclocking of GTX 900M Series

An anonymous reader writes Nvidia surprised members of the overclocking community this week when it pulled OC support from drivers for its 900M series mobile graphics cards. Many users (particularly those who bought laptops with higher-end cards like the 980m) were overclocking – until the latest driver update. Now, Nvidia is telling customers not to expect OC capabilities to return. “Unfortunately GeForce Notebooks were not designed to support overclocking,” wrote Nvidia’s Manuel Guzman. “Overclocking is by no means a trivial feature, and depends on thoughtful design of thermal, electrical, and other considerations. By overclocking a notebook, a user risks serious damage to the system that could result in non-functional systems, reduced notebook life, or many other effects.”

19 of 138 comments (clear)

  1. "risks serious damage to the system" by Gaygirlie · · Score: 3, Insightful

    If the user overclocks their GPU and it ends up overheating and breaking down isn't the responsibility for that on the user's shoulders? Why does NVidia care so much? Does the law somewhere state that NVidia is still responsible for the damages since their drivers have such an option or what is missing from this story? If some law somewhere did state that then I could totally understand NVidia's stance, but at the same time it would make me wonder why it doesn't apply to desktops, then.

    1. Re:"risks serious damage to the system" by Anonymous Coward · · Score: 5, Insightful

      because quite often it takes a lot of effort to identify that the cause was user overclocking, by then the customer has complained to the store, many stores have policies of replacement or money back in first X days. While it definitely should be a try it at your own risk situation, the reality is people will basically lie to the retailers face saying they did nothing and expect a refund/replacement.

    2. Re:"risks serious damage to the system" by thesupraman · · Score: 5, Insightful

      Because NVidia got seriously hammered not that many years ago by 'Bumpgate' when their laptop GPUs were having serious reliability problems with their physical connection to the circuit boards, mainly caused by heat.,
      While people like to claim of course they did nothing wrong, I am sure people who cook their laptops overclocking them will always try and point the finger back at NVidia...
      Hence, they are playing it safe.

      Desktops have MUCH better cooling systems, and hence are much less likely to suffer from extreme temperature problems...

      I suspect it is also a sign they are pushing the limits harder - remember, new generation GPUs have built in 'overclocking' in the form of dynamic clocks already,
      so they are using up the headroom they had more effectively. This means you are more likely to be pushing past a limit, and less likely to notice (until too late).

      They will always wear the fallout from such peoples actions.. so they have obviously decided right now the risk is not worth the reward.

    3. Re:"risks serious damage to the system" by Anonymous Coward · · Score: 3, Insightful

      You've never worked customer service before.

      Rule #1 - The customer always lies.
      Rule #2 - The customer support person is not a technician.

      What likely happened is that some laptop brand (let's just point at Alienware) was getting a high return rate, and the GPU was found to be the culprit, and a couple of idiots left the OC settings on the hard drive when they returned it, and someone took notice.

      The subnotebook/tablet/ultrabook design can literately not afford to be overclocked since the design of the laptop is purposely arranged so that it can be cooled in that form factor. Even if you run the laptop full tilt for 8 hours straight, you may eventually trigger a thermal halt and it will be dead the next time it reboots until it's booted from a stone-cold state.

      Or maybe the kind of damage being observed is much more severe. I would think that smaller dies would be damaged much faster.

    4. Re:"risks serious damage to the system" by GrumpySteen · · Score: 4, Insightful

      ROFLMAO at your Naivete.

      People are copying our software!

      That's piracy and they should be charged with such. A few cases of piracy going through and that shit will stop real fast.

      People are driving drunk.

      That's drunk driving and they should be charged with such. A few cases of drunk driving going through and that shit will stop real fast.

      People are murdering other people!

      That's murder and they should be charged with such. A few cases of murder going through and that shit will stop real fast.

      Nowhere in the entire history of mankind has a few people being punished for a crime stopped others from committing the same crime.

      But hey, you're an optimist so you've got that going for you. And that's nice.

    5. Re:"risks serious damage to the system" by DigiShaman · · Score: 5, Insightful

      Desktops have MUCH better cooling systems, and hence are much less likely to suffer from extreme temperature problems...

      Very much true. I sysadmin about 40 high-end laptops; Dell Precision and a few HP Elitebook series. Over the past six year generation after generation, I would say at least 10 of those suffered a GPU failure at some point. Most occurred under the extended warranty, a few past. As for the HPs, one had its GPU die. I try to blow as much dust as possible when one crosses my path. Very easy to tell who has pets at home and who doesn't. Unfortunately, these users are geoscientists that run some serious programs and need to be mobile. Point being in all this, I've never seen a high-end nVidia Quadro card fail in a desktop machine, but plenty in laptops.

      --
      Life is not for the lazy.
    6. Re:"risks serious damage to the system" by Anonymous Coward · · Score: 4, Insightful

      Punishment for a crime is just ritualistic sadism.

      It takes the offender out of normal society and and puts them into a society full of criminals. It gives them a record to make it more difficult for them to integrate into normal society. it makes the best possible effort to ensure that they reoffend.

      The only reason for locking someone away is if they are a danger to society. Since most people locked away in the US are not a danger to society, we have a nation of sadists. And, as the prison system is privatised, an industry of businesses profiting from sadism.

    7. Re:"risks serious damage to the system" by fluffernutter · · Score: 5, Insightful

      Perhaps we should give them hugs and include them in our sing song circle?

      --
      Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
    8. Re:"risks serious damage to the system" by westlake · · Score: 3, Insightful

      Nowhere in the entire history of mankind has a few people being punished for a crime stopped others from committing the same crime.

      Fear of punishment doesn't have to stop everyone from committing a crime. It only as to stop as many as needed to keep the numbers down to something people can live with.

    9. Re:"risks serious damage to the system" by bws111 · · Score: 2, Insightful

      Then it is completely worthless. Instead of having to try to determine whether the problem was caused by overclocking, you instead get to try to determine why the fuse was blown. Unless, of course, you are planning on them just rejecting warranty claims because it is 'unlikely' that it is their fault. OIn which case they might as well not include such a charade and just claim that it is 'unlikely' any problem is their fault and reject all warranty claims.

  2. Re:Sad but not surprised. by Gaygirlie · · Score: 5, Insightful

    I have a friend who has basically killed two laptops overclocking them, he then takes them back and demands they are faulty

    Your friend is kind of a selfish dick.

  3. Overclock on a laptop? BBQ! by dbIII · · Score: 4, Insightful

    I can see why they are removing the overclock feature on graphics hardware in very tight spaces with little in the way of cooling options so I really don't understand why this is a story.

  4. Understandable by sTERNKERN · · Score: 4, Insightful

    Those notebooks were not meant to produce that performance, it may be capable, but: - NVidia does not want to deal with fried GPUs, to decide/prove if it was because of the overclocking or some manufacturing problems - Suffer the negative PR on the market if too many of their systems seem to die ahead of time or suffer from heat/related issues.. Apart from some rare exceptions notebooks were never meant to be in the same performance category as desktop configurations, this should be taken into consideration this when buying one.

  5. NV-using laptop manufacturers forced their hand by Anonymous Coward · · Score: 5, Insightful

    This is all about warranty repairs.

    Less than bright people overclock their laptops to unsafe levels, laptop dies after 6-12 months and ends up on the laptop manufacturer's repair table. No way to conclusively prove it was overclocked, so they end up picking the tab for the hardware abuse.

    Laptop drivers have allowed overclocking for a good while, so it must be that some recent generation NV chip had unusually tight margins and there is a noticeable spike in warranty claims, or just some big laptop manufacturer not wanting to deal with the headaches of overclocking-related support/warranty incidents is suddenly pushing NV to solve he issue on the driver level or lose business.

    High end GPUs have always had fairly tight thermal margins. Even more so on laptops. The age old problem of packing really high performance silicon into laptop form factor with tiny heatsinks and small fans. Sure, they could just downclock the chip by 20% and have a nice, cool laptop that... would lose to the competitor GPU and really mess up the sales of the chip. So they push it as far as they possibly can... and the tight margins on laptops just can't do any meaningful overclocking without completely replacing the cooling - which is not really doable in a laptop.

    At least on NV side you generally can always install the "generic" laptop driver and get the latest driver bits. On AMD side there are many laptop manufacturers that outright block the generic AMD graphics drivers for ~reasons~ and you end up with a piece of hardware that has effectively an unsupported GPU - laptop manufacturer cannot be assed to update the GPU driver and generic drivers do not install (unless modded).

  6. Surprised they don't want them to fail! by Anonymous Coward · · Score: 4, Insightful

    Coming from the people who brought you self-destructing laptop GPU chipsets and fan profiles that prefer quiet to reliable.
    Does no-one remember the 8800M GT?
    Damn fools used low melting point solder on them and they failed worse than Windows ME.
    They never have and never will specify decent cooling.
    Many a fine laptop has been turned into a brick by this short-sightedness.
    But never mind, you can just go buy another!

  7. Re:Sad but not surprised. by Anonymous Coward · · Score: 3, Insightful

    After NVIDIA's refusal to step up to the line and assume their financial responsibility for causing so many laptops to die of thermal stress in previous generations, I feel no empathy for them. I DO have empathy for the rest of the people in the supply line that are getting dicked over by your friend, just not NVIDIA.

  8. Bollocks. by Anonymous Coward · · Score: 4, Insightful

    NVidia are merely doing what Intel did with clock locking. And for the same reason: they don't want people getting a cheaper card and overclocking it, they want people to buy the most expensive card.

    OC doesn't lead to catastrophic failure in the first year unless the system already has a fault that would appear in a few years of normal use. This is how they test MTBF: stress test and see failures, scale back to the rate of normal use to get the mean time before failure.

    However, that means that without OCing, the system would last on average longer than the manufacturers' warranty,which they scale so that they don't have many failing during that time. Add in that most won't have the receipts more than a couple of months and their fear is that OCing would get some warranty returns within the period they have kept the receipts for.

    1. Re:Bollocks. by Anonymous Coward · · Score: 2, Insightful

      You can't beef up the cooling in a laptop, there's a big difference.

    2. Re:Bollocks. by Richard+Dick+Head · · Score: 4, Insightful

      Yep. Which is why, every time, you should take apart the laptop, take off the cooler and apply a high-quality aftermarket thermal grease, and then test your temps after you OC to be sure!

      Chalk this decision from nVidia as a few assholes ruining it for the rest of us.