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Apple Launches Repair Program For Longstanding 2011 MacBook Pro GPU Problems

AmiMoJo writes: Apple has just launched a MacBook Pro Repair Extension Program for Video Issues to provide out-of-warranty repairs for MacBook Pros and Retina MacBook Pros sold between February of 2011 and December of 2013. Symptoms of affected computers include "distorted or scrambled video on the computer screen," "no video on the computer screen (or external display) even though the computer is on," and unexpected restarts. Some users have been complaining about 2011 MacBook Pro GPU issues since shortly after the systems launched. Those complaints continued for well over three years—outside of the warranty window even if you bought AppleCare, at least if you bought the systems at launch—and were more recently the cause of a class-action lawsuit.

3 of 99 comments (clear)

  1. I bet they would like an apology too by NotDrWho · · Score: 3, Insightful

    From the smug "genius" who tried to blame the owner for the problem, who kept asking if they had dropped it, who insisted that Apple just doesn't make faulty products.

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    SJW's don't eliminate discrimination. They just expropriate it for themselves.
  2. Lot of sour grapes here, but.... by ashpool7 · · Score: 3, Insightful

    "Apple is contacting customers who paid for a repair either though Apple or an Apple Authorized Service Provider to arrange reimbursement."

    They're going to cut a check to apologize. Who does that?

  3. Re:heh heh by fluffernutter · · Score: 3, Insightful

    That's a lot of system problems from a reputable vendor that has total control over the quality of the product.

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    Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.