Panda Antivirus Flags Itself As Malware
An anonymous reader writes An update to a number of Panda antivirus programs Wednesday mistakenly flagged core files as malware, putting them in quarantine. In doing so, the antivirus system ceased working. Panda's free antivirus, retail 2015 service, and its enterprise cloud-based antimalware service are all affected. The company took to Twitter to warn users: "Please, don't reboot PCs. We'll keep you posted." In an advisory, Panda said the erroneous signature file was "repaired immediately," but warned under certain conditions it is possible for the "incident to persist."
Sophos did the same thing to their AV product a few years back. Released an update that made the local agent flag itself as a problem, move it to quarantine which thing totally tanked the agent. They released a fixed updated and a script admins could run to clean up the mess.
Testing is for chumps who believe in waterfall development and all that jazz. The modern edict of Agile, the end users will quickly pass any issues up through the proper channels and developers will prioritize and fix as them deem appropriate. The customer isn't the programmer's boss.