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Nobody Is Sure What Should Count As a Cyber Incident

chicksdaddy writes: Despite a lot of attention to the problem of cyber attacks against the nation's critical infrastructure, The Christian Science Monitor notes that there is still a lot of confusion about what, exactly, constitutes a "cyber incident" in critical infrastructure circles. The result: many incidents in which software failures affect critical infrastructure may go unreported.

Passcode speaks to security experts like Joe Weiss, who claims to have a list of around 400 incidents in which failures in software and electronic communications lead to a failure of confidentiality, integrity or availability (CIA) — the official definition of a cyber incident. Few of them are considered cyber incidents within critical infrastructure circles, however. His list includes some of the most deadly and destructive public sector accidents of the last two decades. Among them: a 2006 emergency shutdown of Unit 3 at the Browns Ferry nuclear plant in Alabama, the 1999 Olympic Gas pipeline rupture and explosion in Bellingham Washington that killed three people and the 2010 Pacific Gas & Electric gas pipe explosion in San Bruno, Calif., that killed eight people and destroyed a suburban neighborhood.

While official reports like this one about the San Bruno pipeline explosion (PDF) duly note the role software failure played in each incident, they fail to characterize them as 'cyber incidents' or note the cyber-physical aspects of the adverse event. Weiss says he has found many other, similar omissions that continue even today. He argues that applying an IT mindset to critical infrastructure results in operators overlooking weaknesses in their systems. "San Bruno wasn't malicious, but it easily could have been," Weiss notes. "It's a nonmalicious event that killed 8 people and destroyed a neighborhood."

49 comments

  1. San Bruno happened by Anonymous Coward · · Score: 0

    because people didn't do their jobs, not because of software. Whoever wrote this is a fucking idiot.

    1. Re:San Bruno happened by FreeRadicalX · · Score: 1

      RIP Glenview / Claremont Drives, went to elementary school up the street from that explosion. I've always wondered if I once knew someone who perished.

    2. Re:San Bruno happened by Big+Hairy+Ian · · Score: 1

      That couple I saw in a graveyard on World of Warcraft. Pretty sure that was a cyber incident!

      --

      Build a Man a Fire, and He'll Be Warm for a Day. Set a Man on Fire, and He'll Be Warm for the Rest of His Life.

  2. One candidate by Anonymous Coward · · Score: 0

    I think a good candidate for a 'cyber incident' is when a discussion is censored and railroaded in a certain direction by overzealous post deletion and long-winded flames that contextually reframe the entire debate.

  3. When your dongle fails to deploy... by Anonymous Coward · · Score: 3, Funny

    it is a cyber incident. That is all.

  4. Cyber "Attacks" by Fire_Wraith · · Score: 5, Interesting

    Probably the first hurdle to pass in defining "cyber incidents" (and setting aside the overuse of the cyber- prefix in the present day and age) is the fact that non-technical, and in some cases even non-IT Security people really don't have a good basis for discerning what is or isn't significant. I'm reminded of one news article where the NYPD (or some similar state/local agency) announced that they suffered something like 500,000 "cyber attacks" from Chinese and other IP addresses in the span of several months. The nature of those attacks?

    Port Scans.

    Further complicating this is the fact that there's a lot of money involved. "There are lots of attacks, so you should buy my services" or "My agency gets attacked, so I need funding for security" are common themes. That's not to say there isn't a threat, or that attacks don't occur; just that some people have an incentive to turn up the threat meter, which makes establishing a clear answer more difficult. It's very easy to play with the definitions to turn out numbers of "incidents" without sufficient context. I easily see untold numbers of bad things in any given day; but most of those are automatically handled by the existing systems. Should those be counted, or are we only concerned with things that actually cause noticeable impact beyond my monitoring screen?

    Lastly, when we say "incident", are we talking about operator/programmer/etc error, or are we talking about deliberate malicious action? By Weiss's definition, we're including the former, but that's quite a stretch to equate them to "attacks." Even if those incidents should probably be of concern, though, do they fall under Security's purview, or should they have been handled by some other business unit? As an IT Security professional, my job is to protect the network - it's not to make sure that everyone in the company is doing their jobs correctly.

    1. Re:Cyber "Attacks" by JWSmythe · · Score: 1

      According to the article, they define incident as..

      failure in electronic communications leads to a loss confidentiality, integrity, or availability.

      So a operator or programmer error making privileged information available is an incident.

      Someone trying to brute force their way into a FTP server and reaching the connection limit, is a denial of service, and therefor also an "incident".

      I've used it both ways, depending on the context. I break it down to "tries" and "got in".

      "Tries" justifies the budget for IT security. "There were 100 billion attempts to break into the network".

      "Got in" is what they should mean. That should be zero. The zero number unfortunately means that the budget can be reduced, because no one can break in.

      I generally ignore it when people talk about the attempts. Hell, any of us can fire up nmap, and make a whole bunch of attempts with virtually no effort. If you have public servers and they don't have at least some sort of attempt, you forgot to plug in the network cable. :)

      --
      Serious? Seriousness is well above my pay grade.
  5. i think its pretty clear so far. by nimbius · · Score: 2, Insightful

    According to modern convention a 'cyber event' is any event where government or private industry is exposed to extended and unwarranted yet catastrophically revealing scrutiny that serves to radically alter a citizen or consumers outlook on the state or the product respectively. These incidents are generally prosecuted rigorously in a kangaroo court, and involve numerous fisa submissions and foia redactions.

    by contrast if a substantial subset of consumers experience the unauthorized release of their personal credit card, social security numbers, addresses, and bank information then this is just an 'incident' or a 'breech.' it involves 'data security' and 'unintentional disclosure' and is in no way a cyber event, although the FBI will be invoked just as predictably as a benediction at sunday mass in order to maintain the illusion the company affected has some purchase in the matter.

    the ultimate difference being "cyber events" are ginned up to sell wars and products. data incidents and breeches are to be forgotten as fast as the public can, and covered quite minimally by the news media.

    --
    Good people go to bed earlier.
  6. failure of confidentiality? by turkeydance · · Score: 1

    that means ever-dam-thang.

    1. Re:failure of confidentiality? by beh · · Score: 1

      Nonsense man!

      You should just know, that it ONLY qualifies as a cyber incident, if it hits _OTHERS_.

      If we are hit ourselves, it was nothing to begin with and doesn't need reporting... ;-)

  7. The funding and the bureaucracy by AHuxley · · Score: 1

    The "critical infrastructure results in operators overlooking weaknesses in their systems" is to be expected with the removal of local staff on site 24/7 replaced by automated or vast networked systems.
    That reduced expensive union staff and allowed a smaller set of skilled workers to do the jobs of many. Great for profits as paying for less workers but the huge networks used might not always be dedicated and hardened or secure.
    So vast amounts of maintenance, observation and operational use is expected to move along random networks.
    In the past a real person doing shift work sat at a site and had control using a closed network. Now that network might reach a tri state area on many different networks with years of code and complexity.
    The huge amounts of cash floating around after incidents is the new boondoggle. The networks need fixing, upgrading and a new cyber bureaucracy can point to cyber intrusions to get more political power, budget growth.
    The real fix is in more maintenance, more staff and the correct use of real internal networks.
    Working, well understood critical infrastructure is not difficult. Nations around the world can secure their own sites. Low quality networks over vast areas is not the best way to keep thinking about the issue.

    --
    Domestic spying is now "Benign Information Gathering"
  8. That's easy by redwraith94 · · Score: 1

    Really anything that has to do with online, sexual harassment should qualify. I don't see why we should restrict it.

    --
    I art more snarky, and terse than thou. I art Slashdot!
  9. We have cyber incidents all the time by duck_rifted · · Score: 1

    There's a cabal of irresponsible (at best) and insane (at worst) organizations that publicly disclose the private information of citizens and members of government to further their own financial and political ends. We call them businesses.

  10. Wasn't the term designed to defy definition? by fuzzyfuzzyfungus · · Score: 3, Insightful

    Isn't 'cyber-incident' the sort of bullshit term that is more or less designed to be slippery, and thus useful for both alarmism and obfuscation as the situation requires?

    It's vague enough that the most harmless script-kiddie probing for easy targets could theoretically be totted up as a 'cyber incident', regardless of harm, if you were attempting to make the world out to be a place so dangerous that your budget definitely needs to increase; but also allows some classes of security failure to not be 'cyber'(if, say, social engineering was employed at some point); and also leaves considerable flexibility over what qualifies as an 'incident'(potentially pulling tens or hundreds of individual occurrences under one 'incident' if you are trying to look more competent, or breaking out every record spilled in one DB breach if you are attempting to look more embattled).

    Why try to define it if we can just set it on fire, salt the ashes, and pretend it was never coined?

    1. Re:Wasn't the term designed to defy definition? by bill_mcgonigle · · Score: 1

      Isn't 'cyber-incident' the sort of bullshit term that is more or less designed to be slippery, and thus useful for both alarmism and obfuscation as the situation requires?

      And for everybody and their brother to grab power.

      Schneier had a good analogy with the Sony hack, and his rubrik is a good one - take what happened online and make the closest physical-world analogy you can. The Sony hack was equivalent to somebody sneaking into Sony HQ and photocopying a _lot_ of documents.

      Clearly a violation, but now the Air Force is looking at ( / may have conducted) a counter-strike? For photocopying?

      That's just crazy. But since the NSA has been militarized we should be very concerned about PsyOps leading the populous into war over simple property crimes.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    2. Re:Wasn't the term designed to defy definition? by Anonymous Coward · · Score: 1

      *Any* use of the term "cyber" in front of anything except maybe "cyberpunk" is not only slippery, it implies that you're a .gov idiot who believes that term makes you sound like you know how to turn on your computer without the assistance of the IT department.

  11. "I put on my robe and wizard hat." by Anonymous Coward · · Score: 0

    n/t

  12. The new terrorism by Anonymous Coward · · Score: 0

    'cyber' attacks - whatever the hell that means - is just being set up as the next everybody think of the children freak out fest for the world's media/political machinery. It will generate lots of money for defence contractors making 'cyber weapon', allow politicians to push through unpopular laws and deflect attention from their inability to solve real problems, and give the 24 hour new cycle something even more abstract and undefinable then the war on the last abstract noun.

    The used car salesmen have well and truely arrived at the doors of the technology industry and we can expect the rate of uselessness to accelerate from here.

  13. Easy... by TeknoHog · · Score: 1

    ..any incident that involves control and feedback systems.

    --
    Escher was the first MC and Giger invented the HR department.
  14. Can we please have some perspective? by Anonymous Coward · · Score: 0

    Among them: a 2006 emergency shutdown of Unit 3 at the Browns Ferry nuclear plant in Alabama, the 1999 Olympic Gas pipeline rupture and explosion in Bellingham Washington that killed three people and the 2010 Pacific Gas & Electric gas pipe explosion in San Bruno, Calif., that killed eight people and destroyed a suburban neighborhood.

    So here's the actual 3-page NRC report on the Brown's Ferry incident: http://www.nrc.gov/reading-rm/doc-collections/gen-comm/info-notices/2007/in200715.pdf

    "I have ADD" summary: The VFD that controls the circulation pumps is connected to a plant-wide ethernet. Excessive traffic made it poop its pants and shut off. The reactor was scrammed because full power without coolant circulating is Bad. They power cycled the controller and it came back up; Then they found another controller in the condenser, also networked, also failed.

    Was it acceptable to have installed a digital VFD for a mission-critical pump without a watchdog timer that would do automatic reset and resume? No. Whoever signed off on that ought to be fired. Was it acceptable that the operators not be allowed to review the PLC controller code even though it was going to run a large nuclear reactor coolant pump? No. But this is beside the point: fucking hell, nobody was killed, nobody was hurt, at no point during this incident was there any danger of anything, to anyone, anywhere. So why on earth would this be listed by name in a summary on a high-traffic website, next to a gas pipeline explosion that *burned down an entire neighborhood*, when dropping names of a few of the "most deadly and destructive public sector accidents of the last two decades" caused by software failures?

    Oh, right, because nookular skeery. Way to be responsible, Slashdot. When's our next Two Minutes' Hate for the fearmongering assholes that run the media?

  15. given the by Anonymous Coward · · Score: 0

    fear mongering of the lefties and climate-changers, I imagine they'll blow things ridiculously out of proportion and say any incident involving the internet is a cyber incident.

  16. Bellingham Pipeline Explosion? by keithga · · Score: 2

    Wow, to classify the 1999 Bellingham Pipeline Explosion a "Cyber Incident" is a BIG stretch. That was an industrial accident, with mechanical failure as a significant component. Just because there was computer monitoring equipment, does not mean it was a "Cyber Incident".

    1. Re:Bellingham Pipeline Explosion? by Anonymous Coward · · Score: 0

      I agree with this. Same for the San Bruno incident: weak points in the pipes, combined with works in the surrounding area. The report mentions that the available IT tools (SCADA) were not able to determine quickly the exact location and nature of the incident. This should thus never qualify as a cyber incident. According to the Wikipedia article, IT played a very positive role in the aftermath of the incident, with rapid response deployment of technology on site (Cisco, Google).

  17. The only cyber incidents by rsilvergun · · Score: 1

    should involve these guys.

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
  18. Make it a sub-category by Anonymous Coward · · Score: 0

    Something happens. That's an incident.
    On-site sabotage of equipment? That's a physical incident.
    Social engineering was involved? You have a social incident.
    A computer was involved as one of the attack vectors? Make sure to include cyber-incident on the report.
    It's all an incident.

    There. You're done.

    1. Re: Make it a sub-category by Anonymous Coward · · Score: 0

      I'm an "operational technology" Engineer in a SCADA department... The confusion in general in SCADA is the difference between cyber-incident and cyber-attack. Most failures of a SCADA system are software based, therefore count as a "cyber-incident." A successful cyber-attack is a sub-category of cyber-incident.

  19. Does a decent /.ing still qualify? by Anonymous Coward · · Score: 0

    There was a time when making the main /. page broke many a bandwidth budget. Seems like only reddit can do that reliably anymore.

  20. Cyber Shmyber by Anonymous Coward · · Score: 0

    Seems the term rightly would refer to an attack from the outside. In the San Bruno event, it appears PG&E did it to themselves (well, to the neighbors unfortunate enough to live near a PG&E line)... due purely to corporate ineptitude and laziness.

    "Whether such anomalous chemistry and strength is systemic throughout the 150 miles of uncharacterized legacy gas transmission piping in the PG&E system is unknown." Has anything improved since 2011 when the report was issued? Have the even shifted away from default values that obscure threats? I'd be guessing not a whole lot has changed.

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  22. How about telling us the name(s) of the software by Anonymous Coward · · Score: 0

    "Nobody Is Sure What Should Count As a Cyber Incident"

    The linked to San Bruno pipeline explosion PDF is a little short on actual details regarding the software responsible for the explosion.

  23. Before I finish this my server will be attacked! by EmperorOfCanada · · Score: 1

    In the time it will take me to type this post I will get at least one wp-admin request from my server (without WordPress) plus I will probably have an assortment of other odd requests looking to exploit various server weaknesses for web servers that are different than mine; Various cgi attacks and so on.

    Needless to say these aren't terribly troubling, generally the worst they do is to pollute my logs with crap. The main problem with these sort of "attacks" is that fear mongers will use them to justify giving them lots of consulting money.

    What does annoy me about these attacks is that while they are fairly ineffective I would still love to see a concerted effort to nail the people who do them to the wall. I see it like those people who aim laser pointers at airplanes.

    That said, there are genuine attacks from sophisticated but unless the companies involved have political pull these attacks too go unpunished. What bothers me the most is that these attacks originate from a very few countries. How about we shut those countries internet connections down for a few days until those attacks stop.

  24. Critical infrastructure and cyber incidents? by DougPaulson · · Score: 1

    Just who in their right minds connects critical infrastructure to the cybertubes? I call BS on this whole story ..

  25. "Cyber" by koinu · · Score: 1

    From what I've learned so far, people who use the word "cyber" should not decide about anything concerning security.

    (btw, "to cyber" means "to have a dirty talk/chat online" from what I've seen how people use this awful term)

    1. Re:"Cyber" by UnknownSoldier · · Score: 1

      Agree 100% -- Cyber is the word these security clowns that just confirms it used by idiots. We don't need to replace "Virtual" or "Online" with yet another dumb term.

      Almost as bad as the retards who use "Task Force"

  26. Well, then come up with a definition already. by Ihlosi · · Score: 1

    "Nobody is sure" ... yeah, right. How about coming up with some kind of scale first? There's scales to classify everything from nuclear accidents to signs of extraterrestrial intelligence.

  27. This by Anonymous Coward · · Score: 0

    https://www.youtube.com/watch?v=-3ODe9mqoDE

  28. How to detect a Cyber Incident in one easy step. by Anonymous Coward · · Score: 0

    To detect a "cyber incident" first note the state of the keys involved.

    There has been a "Cyber Incident" if your keys are leaking or sticky.

  29. Not credible! by Anonymous Coward · · Score: 0

    Joe Weiss Is not a credible "expert". He got the water treatment attack wrong. Every year before hosting his conference he tries to make a splash. Retire Joe. Check the facts.

    http://www.washingtonpost.com/blogs/checkpoint-washington/post/foreign-hackers-broke-into-illinois-water-plant-control-system-industry-expert-says/2011/11/18/gIQAgmTZYN_blog.html

    http://www.greentechmedia.com/articles/read/illinois-water-utility-wasnt-hacked-feds-say

  30. Shades of..... by Twinbee · · Score: 1

    How about if the severity is a not a polarized boolean value for.... wait for it.... shades of grey!

    Here are some words to add to your dictionary for those troubled by such a story:
    continuum, continuous, polarized, grey shades, black and white, degrees, magnitude.

    --
    Why OpalCalc is the best Windows calc
  31. CSI:Cyber by brianerst · · Score: 1

    I thought the official definition was once the event shows up as a thinly veiled plot on CSI:Cyber. Just like a regular crime used to become an important national conversation once it was an episode of Law and Order...

  32. Not a problem... by frank_adrian314159 · · Score: 1

    Certainly the free market will sort all of this out. Companies/government that fail to secure their critical infrastructure will crash and burn, those that don't profit!

    --
    That is all.
  33. "Cyber" in everything by Anonymous Coward · · Score: 0

    In a utility, almost all systems now have a cyber component. From your meter to the SCADA system, almost every component has some kind of IT aspect. You could maybe consider them OT (Operational Technology). This means that every incident would be or is a "cyber" incident.

    What really needs to happen is that we learn to report and address these incidents in their own context instead of trying to break them down into multiple and broadly common contexts. Treating the UPS swap incident in the article, for instance, as a cyber incident rather than a utility/scada incident does a dis-service to the customers as well as the utility. Requiring that it be treated as both doubles down the regulatory burden for the incident and creates a punitive atmosphere that results in the very under-reporting they are concerned with.

    The whole focus of dealing with incidents in critical infrastructure needs to shift to something more constructive than it currently is. It's currently all about the stick. Compliance and non-compliance both feel like punitive environments. This needs to change. We can argue for eternity about the importance for accountability, etc. But, these are human institutions and the regulations need to focus as much on enabling good operation as they do punishing imperfection.

  34. Definition by Anonymous Coward · · Score: 0

    "Any crime involving electronic devices is by definition cyber" - Patricia Arquette, CSI: Cyber. (and she should know!)

    1. Re:Definition by Anonymous Coward · · Score: 0

      I'd like to report a cybercime. Someone stole my digital watch.

  35. Uhmmm damage? by ememisya · · Score: 1

    Okay for the millionth time, we DO NOT NEED NEW LAWS FOR "CYBER" ANYTHING! You know what, I won't win that uphill battle, I'm just going to assume there should be a whole new set of laws on using phones, we can call them telephony incidents!

  36. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion