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Comcast's Incompetence, Lack of Broadband May Force Developer To Sell Home
BUL2294 writes Consumerist has an article about a homeowner in Kitsap County, Washington who is unable to get broadband service. Due to inaccurate broadband availability websites, Comcast's corporate incompetence, CenturyLink's refusal to add new customers in his area, and Washington state's restrictions on municipal broadband, the owner may be left with no option but to sell his house 2 months after he bought it, since he works from home as a software developer. To add insult to injury, BroadbandMaps.gov says he has 10 broadband options in his zip code, some of which are not applicable to his address, have exorbitant costs (e.g. wireless), or are for municipal providers that are prevented from doing business with him by state law. Yet, Comcast insists in filings that "the broadband marketplace is more competitive than ever." As someone who had Comcast call to cancel on the day of my closing (two days before my scheduled install) because they didn't offer service to my house after all, I can sympathize.
Actually, as a Developer I completely trust Comcast Business. True broadband, excellent upstream rates, and great QoS and reliability. Outages are infrequent and dealt with rapidly, their customer service is actually knowledgeable and the turnaround time to get an install is under 48 hours (I had a tech out installing at my new rental the day after I signed up for service and hadn't even had a chance to move in yet. I know many other small businesses and startups that use Comcast business and who have the same positive experience. Comcast Cable however are an evil cabal of raging assholes that love nothing more than abusing their customers. But Comcast Business and Comcast Cable are two different divisions and run independently of each other.
How about if Comcast came out and shot the guy?
We called to shoot you but you were out. Please call 1-800-XFINISHYOU to reschedule.