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AT&T Call Centers Sold Mobile Customer Information To Criminals

itwbennett writes Employees at three call centers in Mexico, Colombia and the Philippines sold hundreds of thousands of AT&T customer records, including names and Social Security numbers, to criminals who attempted to use the customer information to unlock stolen mobile phones, the U.S. Federal Communications Commission said. AT&T has agreed to pay a $25 million civil penalty, which is the largest related to a data breach and customer privacy in the FCC's history.

2 of 92 comments (clear)

  1. Double the Outrage by leftover · · Score: 4, Interesting

    1. Only $25M for that egregious violation??

    2. And that is the *LARGEST* penalty ever????

    Token penalties like that are equivalent to declaring a free-for-all-big-corps.

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    Bent, folded, spindled, and mutilated.
  2. Re:Hand slap, LOL. by BronsCon · · Score: 5, Interesting

    So they won't do this again, they'll do something else, and it'll be the first time they did that. Will just a slap on the wrist be okay, then, too? This isn't the first time AT&T has fucked their customers, that's SPO for them, but let's look at it in as fine-grained of a manner as possible and say "it's okay, just don't do this exact thing again".

    Or, maybe they will do it again but, next time, they'll sell information to criminals using the information for identity theft instead of unlocking stolen phones. Is that different enough to warrant yet another slap on the wrist?

    Wake the fuck up and realize that AT&T, Comcast, and the like will simply adjust their behavior just enough that people like you well say "oh, well that's something different" so they never suffer anything amounting to more than a warning shot across their bow, as they've been doing for decades, until people like you stop accepting it.

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    APK quotes people (including myself) without context and should not be trusted. Just thought you should know.