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iTunes Stops Working For Windows XP Users

An anonymous reader writes: iTunes users who still run Windows XP started to experience connectivity issues this week. As documented in an Apple Support Communities thread, they can't log into the iTunes store, meaning functions like buying content, watching already purchased movies and TV shows, playing DRM-protected content, backing up, updating, and syncing all do not work.

9 of 368 comments (clear)

  1. Glorious Benefits of Cloud Computing + DRM by Anonymous Coward · · Score: 5, Insightful

    This is precisely why you should never OWN your digital content, but rather LEASE it from trustworthy companies like Apple... Oh wait! =)

  2. Re:So more of the same then? by Anonymous Coward · · Score: 1, Insightful

    iTunes is just pure garbage. There are many better players.

  3. In other news... by tracerbb · · Score: 5, Insightful

    iTunes continues to work horribly for ALL other Windows operating systems...

  4. Re: Figures by Anonymous Coward · · Score: 2, Insightful

    This could be related to encryption ciphers not supporter with xp.
    As in that they disabled the one xp support

  5. Re: Figures by bill_mcgonigle · · Score: 2, Insightful

    It seems unlikely that development support of XP is more costly than the revenue generated by XP users. And Apple has plenty of cash. But this may still be shrewd - let's see if there's a bump in Mac sales this quarter. These users represent existing Apple customers running an OS that Microsoft abandoned. They don't need to know about how fast Apple abandons hardware, but to be fair Apple does upgrades pretty nicely. They can blame MS and gain the customer, all by hosing said customer. Devious and clever.

    --
    My God, it's Full of Source!
    OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  6. It's not about the cost, it's about convenience by crmanriq · · Score: 3, Insightful

    As the anti-piracy crap is going by, and then the mandatory previews, I say to myself "If I had only pirated this, I'd already be watching the movie."

    Whenever I go to itunes store, I say to myself "this would be so much easier to pirate than to buy. Less time, and I'd already be listening."

    It's not about the cost. It's about the convenience.

    --
    If it's worth doing, it's worth doing for money.
    1. Re:It's not about the cost, it's about convenience by SuiteSisterMary · · Score: 4, Insightful

      Paraphrase: So my wife says, "Can you buy me this song?" I then go out of my way to make sure I'm using a service that isn't even compatible with her hardware. Somehow, this is Apple's, and/or Microsoft's, fault.

      --
      Vintage computer games and RPG books available. Email me if you're interested.
  7. Re: Figures by barc0001 · · Score: 5, Insightful

    Yes, because I am very anxious to buy more shit from the company that just locked me out of content I purchased from them prior with a forced upgrade.

    Oh wait...

  8. Re: Figures by SydShamino · · Score: 5, Insightful

    Apple updated their services to exclude those clients, probably to fix an SSL exploit by turning off older SSL protocols for all clients. If Apple really wanted to, they could have left that version of SSL running only for XP clients and updated iTunes to not use that protocol on any non-XP OS, but they didn't. Poor customer service if you ask me.

    The services fail intermittently, which means they still work intermittently. That strongly implies that this wasn't an intentional change by Apple, but instead is a bug introduced with some other change. Said bug was likely not caught, in my opinion, due to limited access to test equipment running XP. Apple, like my employer, likely has IT policies that exclude XP machines from the common intranet, and it's a hassle to set up, maintain, and access the separate XP test lab. A bug that only occurs when an XP machine tries to access an online service is exactly the kind that would be missed by such a test farm setup.

    --
    It doesn't hurt to be nice.