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Internet Customers Surpass Cable Subscribers At Comcast
mpicpp notes that for the first time, the country's largest cable provider has more internet subscribers than cable subscribers. The Internet is taking over television. That shift is occurring at Comcast, where the number of people who subscribe to the company's Internet service surpassed its total video subscribers for the first time during the second quarter this year. Announced in an earnings call on Monday, the development signals a major turning point in the technological evolution sweeping across the media business, as the Internet becomes the gateway for information and entertainment. Comcast, the country's largest cable operator, abandoned its $45 billion takeover of Time Warner Cable last month after the deal drew regulatory scrutiny regarding concerns that the combined company would have too much control over the Internet. Comcast is already the country's largest broadband provider, with more than 22 million high-speed Internet customers. Brian L. Roberts, Comcast's chief executive, said in the call that the company was disappointed about the collapse of the deal but had moved on. He said that Comcast's top priorities now were to advance its existing business and improve its poorly rated customer service.
I'm a Comcast customer. Despite the horror stories they've largely been fine for me and I haven't had any major issues. I have their 100Mb service and consider it on the high end of being a reasonable value. I only subscribe to one of their low end TV packages (costs about $35/month) because their TV offering are WAY overpriced for what you get. There are about 10-15 channels I give a crap about and I'm not willing to pay more than I am now. I've thought about dropping the TV altogether but I do like to watch some TV now and then. TiVo makes it bearable to do so. A package with more channels would double the price I pay and I'd get maybe 3-5 extra channels I might watch. Just not good value.
Basically I'm waiting for ala-carte TV or a service through our network connection that provides basically the same thing. (No Netflix, Hulu, etc aren't there yet) I consider TV a frivolous luxury and I'm not about to drop $200/month for a bunch of channels I'll never watch.
I was told something was "impossible" 10 times, until I got tired of their lies, and sent a complaint to the FCC, local regulator, and multiple departments in SBC (formerly and finally ATT), and within 48 hours of dropping a letter in the mail, the service was fixed, and a couple days later, a letter came indicating the problem was fixed and essentially gave a script to read from when the FCC contacted me.
From "impossible" to "done" in a few hours, once I sent a letter to the regulatory bodies. They won't do the job they are required by law to do, unless threatened with legal action. And, sadly, that was my best experience with ATT, as the problem was fixed, even if it took them 6 months to fix their DSL service, and required I send letters to the national and state governments.
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