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FCC May Stop 911 Access For NSI Phones

An anonymous reader writes: It's generally known that if you call 911 from a cell phone in the USA, you will be connected to the nearest Public Safety Access Point, whether or not the phone has an active account. This is the basis for programs that distribute donated phones for emergency-only use. However, the FCC has proposed a rule change that would eliminate the requirement for telephone companies to connect 911 calls made by NSI (non-service-initialized) phones. The main reason for the proposed rule change are the problems caused by fraudulent 911 calls made through NSI phones. Yet respondents cited by the FCC show that as many as 30% of 911 calls from NSI phones are for legitimate emergencies. The comment period for the proposed rule change ends on June 6th, 2015.

8 of 211 comments (clear)

  1. Trolling Douchebags by idontgno · · Score: 5, Insightful

    The main reason for the proposed rule change are the problems caused by fraudulent 911 calls made through NSI phones.

    This is why we can't have nice things.

    I wonder if the FCC will start a crusade against fraudulent 911 calls made through anonymous VOIP services? Maybe all 911 services? 'Cuz they're clearly getting abused.

    Whew! I'm glad we're rid of that dirty bathwater. Too bad about the baby, though.

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    1. Re:Trolling Douchebags by mwvdlee · · Score: 5, Insightful

      Then disallow calling 911 from NSI phones and start giving away free but registered 911-only SIM cards with the phones.
      Heck, make it empty but upgradable pre-paid cards and telecom providers will probably pay you money to give them away.

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    2. Re:Trolling Douchebags by beelsebob · · Score: 4, Insightful

      The problem is that this doesn't solve the problem. The problem that NSI calling addresses is that not everyone is prepared. Maybe I (as a brit) visit the US, and don't get a temporary SIM while I'm there - my SIM can't be used to make any calls at all... Except for that crucial 911 call that I wasn't prepared for.

      Handing out free 911-only SIMs doesn't make it so that someone who is unprepared can call.

    3. Re:Trolling Douchebags by Orange+Crush · · Score: 4, Insightful

      I can imagine a situation where I call 911 with my phone (with current paid-for service) and help can't get to me because they're too busy checking out 100 prank phone calls from unregistered phones

      This isn't about cost-effectiveness, it's about keeping our finite number emergency responders going after real emergencies.

    4. Re:Trolling Douchebags by halivar · · Score: 5, Insightful

      Yes, fraudulent 911 calls are a problem. But I'd rather have 100 of those for each legitimate call from an NSI phone which might save one or more lives.

      This is yet another example where cost effectiveness mentality kills people.

      What about people placed on hold because the emergency lines are tied up? Making decisions with your feelings can kill people, too.

    5. Re:Trolling Douchebags by mark-t · · Score: 4, Insightful

      Kind of like how back before cell phones were ubiquitous, you couldn't generally run down who the heck made a call to 911 from a pay-phone, you mean?

  2. Are we primarily talking about 'swatting' attacks? by Applehu+Akbar · · Score: 4, Insightful

    Prank calls to emergency services have been going on long before 911, but I'm sure that burner phones, which seems to be the category of device we're dealing with here, would be ideal for calling in those false emergency reports designed to send SWAT teams to the home of someone you don't like.

  3. Obvious point of comparison? by fuzzyfuzzyfungus · · Score: 5, Insightful

    So, for NSI phones, the figures are reportedly 70% fraudulent, 30% legit.

    But what am I supposed to compare that to? What are the numbers for wired phones? Cellphones on contracts? Prepaid cell phones?

    This seems like pretty important information if one hopes to make a decision. Nobody wants bogus 911 calls cluttering up the system; but is 70% fraud similar? Modestly worse? Terrible?

    Also, if we deem 911 access to be a social good(which is why NSI 911 calls work at all, and seems pretty reasonable), why not split the difference and allow someone to 'register' an NSI phone(having their particulars on file with 911 dispatch is likely to discourage spurious use and potentially be useful for locating them in an emergency if they are unable to provide clarification themselves thanks to injury or exigent circumstance) without signing up for a paid calling plan? So long as it is 911 only, it's still no competition for actual calling plans; but it's less draconian than just killing NSI 911 entirely.