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Feds Bust a Dark-Web Counterfeit Coupon Kingpin

Sparrowvsrevolution writes: The dark web has become the go-to corner of the Internet to buy drugs, stolen financial data, guns...and counterfeit coupons for Clif bars and condoms? The FBI indicted Beauregard Wattigney yesterday for wire fraud and trademark counterfeiting on digital black market sites Silk Road and Silk Road 2. Wattigney allegedly spoofed coupons for dozens of products and sold collections of them online in exchange for Bitcoin. The FBI accused him of doing $1 million worth of collective damage to the companies he made coupons for, but a fraud consultancy believes the total financial cost of his actions was much higher. Wattigney also offered expensive lessons that taught people how to make their own coupons. "In his tutorials, [he] explained the simple breakdown of barcode creation using the increasingly universal GS1 standard: GS1 codes begin with a 'company prefix' that can be copied from any of the company's products. The next six digits are the 'offer code,' which can be any random number for a counterfeit coupon, followed by the savings amount listed in cents and the required number of item purchases necessary to receive the discount."

90 comments

  1. Unclear who this hurts by trout007 · · Score: 4, Interesting

    Who takes the loss the retailer or the manufacturer?

    --
    I love Jesus, except for his foreign policy.
    1. Re:Unclear who this hurts by ScentCone · · Score: 4, Informative

      Both. The retailer takes on the overhead costs of handling the coupon. They are then collecting less money at the register, but never seeing the expected promotional kick-in from the defrauded manufacturer ... unless the manufacturer wants to continue to provide the retailer with promotional money for fake promos that never actually happened. All sorts of back-and-forth with the accounting, tax implications, distorted reporting - just bad for everyone all the way around.

      --
      Don't disappoint your bird dog. Go to the range.
    2. Re:Unclear who this hurts by Anonymous Coward · · Score: 0

      Is short, this "informative" post is nothing but a guess.

    3. Re:Unclear who this hurts by Anonymous Coward · · Score: 0

      Bullshit. Unless you can point to real evidence this is true, you're just guessing.

    4. Re:Unclear who this hurts by ScentCone · · Score: 1

      Is short, this "informative" post is nothing but a guess.

      What you mean is that you have no idea how retail operations and promotional marketing work, but you vaguely want it to be true that ripping off stuff through the use of bogus discount coupons is a "victimless crime" blah blah blah, so you're going to pretend that basic information is unknowable, as moral cover. Hint: you're not as clever as you think you are.

      --
      Don't disappoint your bird dog. Go to the range.
    5. Re:Unclear who this hurts by ScentCone · · Score: 1

      Bullshit. Unless you can point to real evidence this is true, you're just guessing.

      What? How do you think that coupons actually work, anyway?

      1) You present a coupon, and you pay less cash at the point of sale than you otherwise would have. This is not a mystery. It's the whole point. If it's the retailer's own coupon, then they are basically putting the item on sale in exchange for having a trackable form of marketing. If it's a manufacturer's coupon, then the retailer is participating in a mechanism wherein the manufacturer and retailer have worked out a back-channel compensation scheme for the retailer having collected less cash during the transaction. This is also not a mystery.

      2) When you present the retailer with a bogus retailer coupon, you're getting a discount that's disconnected from one of the key reasons they issued the coupon in the first place: to understand which marketing methods are the most constructive. When you present the retailer with a bogus manufacturer's coupon, one of two things happens: the retailer eats the loss, or the manufacturer does. Again, why are you acting like this is some strange unknown? Or, are you just hoping that someone there's a third magical possibility that makes it just fine to rip off businesses with fake coupons? Yeah, I thought so.

      --
      Don't disappoint your bird dog. Go to the range.
    6. Re: Unclear who this hurts by Anonymous Coward · · Score: 0

      Retailers send coupons to manufacturers and they in turn send a check back to the retailer. They are basically cash to a retailer. In fact years ago I worked at target and a manager lost a months worth of coupons and was fired for it.

  2. Who cares? by ArcadeMan · · Score: 0

    I'm going to make fake coupons that makes the grocery store give me 10 dollars for every item I buy!

  3. This used to happen on 4chan. by Robadob · · Score: 3, Interesting

    I remember seeing coupons like this and guides how to produce them circulating on 4chan, atleast half a decade ago. Alot of people were using them to get steep discounts on PS3s as I recall.

    1. Re:This used to happen on 4chan. by Anonymous Coward · · Score: 0

      Yup, here's one of them I had lying around. http://i.cubeupload.com/M7il5x...

    2. Re: This used to happen on 4chan. by Anonymous Coward · · Score: 0

      Thanks for sharing. Omw to BestBuy right now!

    3. Re:This used to happen on 4chan. by GameboyRMH · · Score: 1

      Should I click this link? Could be a clever way to goatse people...or have I become paranoid?

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    4. Re:This used to happen on 4chan. by Anonymous Coward · · Score: 0

      why not both?

    5. Re:This used to happen on 4chan. by sound+vision · · Score: 1

      I haven't seen Goatse in forever... I actually spoke to someone graduating with a CS degree this year who did not know what 'Goatsee' was.

    6. Re:This used to happen on 4chan. by bmo · · Score: 1

      I had to explain what "Lemonparty" was to my fiancee when we were watching the Chelsea Handler "Uganda Be Kidding Me" stand-up special on Netflix.

      Chelsea Handler uses it to hilarious effect.

      --
      BMO

  4. Easily fixed by rickb928 · · Score: 1

    0. Along with all the other tracking data, log coupons and reference either loyalty membership or credit/debit card tokens.
    1. When take coupon is detected upon redemption to the manufacturer, score the shopper up for coupon fraud.
    2. Score reaches threshold, shopper is first denied any coupons (this takes a slight change in rules).
    3. Also deny discounts based on loyalty programs (rules changed here).
    4. Shoppers find no value in fake coupons, stop going to sites that peddle fakes.

    --
    deleting the extra space after periods so i can stay relevant, yeah.
    1. Re: Easily fixed by Anonymous Coward · · Score: 0

      That's just dumb. The easy and correct fix would be to have the "six digit random number" check the stores system to validate and return the correct discount amount to the register.

    2. Re:Easily fixed by DamonHD · · Score: 2

      All defeated if the customer pays in cash, and intends to offload the mechanise for cash ASAP.

      Rgds

      Damon

      --
      http://m.earth.org.uk/
    3. Re:Easily fixed by magusxxx · · Score: 2

      Tried and failed. Because you can't tell whether the consumer actually knew the company was fraudulent. During the 1990's someone loaded newspapers with fake coupons. This way if he got caught he could say, "See, it's not me. They have them to." Where he got the idea from: A Late 30's-40's film. I can't remember which one, but it was one of the Dead End/East End/Bowery Boys movies. In the film, crooks were putting a counterfeit bill in each paper.

      --
      Care killed the cat, but satisfaction brought it back.
    4. Re: Easily fixed by magusxxx · · Score: 1

      Or, how about a dedicated terminal for coupons. You scan the coupons you're using, and then a bar code receipt gets printed out. You take that to the register when ready for checkout. Those would be much harder to fake since they'd have to have the date and a 15-30 minute time frame in order to use them. If something is up, the security cameras would know exactly who was screwing around.

      --
      Care killed the cat, but satisfaction brought it back.
    5. Re:Easily fixed by Primate+Pete · · Score: 1

      2. Score reaches threshold, shopper is first denied any coupons (this takes a slight change in rules).

      How is this going to increase revenue and profits? You're essentially telling customers that you don't want to do business with them. That will probably cause greater damage to profits than coupon fraud. For most vendors, it would be better to detect fraudulent coupons and reject them on a one-by-one basis, even if some percentage of fake coupons get through.

    6. Re: Easily fixed by Anonymous Coward · · Score: 0

      I don't believe the six digit number is random but aligned by the manufacturer. Why have a random number? The number could be used to track anything, advertising medium, locale, store, etc. If a store sells a manufacturer's product, they should be able to validate that manufacturer's coupon.

    7. Re:Easily fixed by PopeRatzo · · Score: 4, Insightful

      How about just stopping this manipulative fiction of "coupons".

      1. Charge a fair price for your product.
      2. Stop using "loyalty memberships" and coupons to track your customers.
      3. Make your customer the customer and not some company that wants to buy data about your customers' buying habits.
      4. Be competitive instead of predatory.
      5. Charge a fair price for your product.
      6. If you can offer me "cash back" on my purchase, then you can goddamn well lower the price.
      7. Charge a fair price for your product.

      End the ridiculous All-American practice of "coupons" and "customer loyalty" and the problem with fake coupons just disappears.

      --
      You are welcome on my lawn.
    8. Re:Easily fixed by Runaway1956 · · Score: 2

      Agree, 100%. Each and every special offer is an admission that they have been overcharging you all along.

      --
      "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
    9. Re:Easily fixed by Paradise+Pete · · Score: 2

      Basically, you're saying humans should be more rational than we are. But we're not. We could barely form civilization, and it's not yet clear that we can maintain it.

    10. Re: Easily fixed by rickb928 · · Score: 1

      Step 1. will take some work but could be adapted to decline coupons just like declining a payment method.

      All of this presumes the losses are actually worth the effort. I bet they aren't.

      --
      deleting the extra space after periods so i can stay relevant, yeah.
    11. Re:Easily fixed by Anonymous Coward · · Score: 0

      JCPenny tried this when they got a new CEO. They decided to simply lower their prices and not have sales/deals/specials/etc. This went on for about a year.

      Their sales tanked and it nearly killed them. Their CEO left.

      You're just a pleb who doesn't actually know what he wants nor understands game-ification.

    12. Re:Easily fixed by Voyager529 · · Score: 4, Insightful

      https://en.wikipedia.org/wiki/...

      J.C. Penney tried this. It's become a textbook case study in retail management as to how not to run a retail store. Unfortunately, the "feeling of getting a bargain" is a powerful psychological motivator to purchase; treating customers like rational people is not.

    13. Re:Easily fixed by PopeRatzo · · Score: 1

      Basically, you're saying humans should be more rational than we are.

      No, I'm saying that "marketing" makes us less rational than we are.

      --
      You are welcome on my lawn.
    14. Re:Easily fixed by PopeRatzo · · Score: 1

      You're just a pleb who doesn't actually know what he wants nor understands game-ification.

      "Game-ification" is marketing-speak for "how we fuck our customers, but good".

      --
      You are welcome on my lawn.
    15. Re:Easily fixed by PopeRatzo · · Score: 1

      J.C. Penney tried this. It's become a textbook case study in retail management as to how not to run a retail store. Unfortunately, the "feeling of getting a bargain" is a powerful psychological motivator to purchase; treating customers like rational people is not.

      That's why Tesla is failing so badly. They treat customers like rational human beings and don't give "incentives" and "cash back" and "0% financing".

      And I guess that means that before coupons were invented, every company simply failed.

      --
      You are welcome on my lawn.
    16. Re:Easily fixed by Anonymous Coward · · Score: 0

      Marketing doesn't make us less rational. We were already irrational and marketing takes advantage of that irrationality.

    17. Re:Easily fixed by FlyHelicopters · · Score: 1

      Tesla is not yet making money, they currently lose about $15K on every car sold.

      They are also selling to a very narrow section of the market.

      Ford and GM could never do what they are doing. If Tesla wants to become mass market, they'll have to change.

    18. Re:Easily fixed by Anonymous Coward · · Score: 0

      I can't tell if this is sarcastic about Tesla or not. Tesla marketing starts with some sort of vague "cost" of a car after various "savings + incentives". This is almost exactly the same thing as the coupon effect. Most people think "I am getting a $100,000 car for $80,000 because of "savings".

      Companies CAN survive without coupons. Generally these companies are niche and don't have to rely on tricking or motivating a customer to switch or there is some sort of IP, trade secret or other barrier to entry. In a perfectly competitive environment (clothing sales) this doesn't work because someone will offer the coupons, and discounts and sell that "$150" item for $20. This seems especially effective on girls feel the need to justify clothing purchases to themselves and others.

    19. Re:Easily fixed by Voyager529 · · Score: 1

      >

      That's why Tesla is failing so badly. They treat customers like rational human beings and don't give "incentives" and "cash back" and "0% financing".

      And I guess that means that before coupons were invented, every company simply failed.

      You missed the key word: RETAIL. Tesla isn't a retail store. Tesla is a vertical market - they sell their own product in their own stores, and their product is relatively unique that they have additional liberties as a result. JC Penney doesn't make their own clothes, they sell other people's clothes for more money than they spent on acquiring them, and those same clothes are also being sold by other retailers. It's a completely different ballgame.

    20. Re:Easily fixed by Anonymous Coward · · Score: 0

      How about just stopping this manipulative fiction of "coupons".

      How about you stop being a fucking idiot for 10 seconds, shut the fuck up, and let the adults talk?

      "Limited-Time-Only!" Discounts are not an "All-American" practice -- they are a practice of global fucking civilization, you idiot. You can't go into a European store without seeing something they're ONLY SELLING THIS WEEK, NOW IS THE TIME TO BUY! Fuck, if things in America were like they are in Sweden or Germany, you'd see people buying winter coats and laptops at Starbucks, because "Holy shit! Starbucks is selling laptops, but only until Tuesday! Go out and get one, Bob! If you wait till Christmas, it'll cost 20% more at Best Buy!"

      The concept of coupons is that the manufacturer often LOSE money in order to show you how good their product is. If you don't know that the new Oscar Meyer Angus Beef hotdogs are the best fucking hot dogs you'll ever fucking eat, but cost over a dollar per dog, you're NEVER going to buy them. So they sell them at a loss (or just break even) for a few weeks, get people hooked on them so you're never at a bbq without one, and THEN they yell out "Time to pay the piper, faggots!"

      There's also the concept of creating a sense of scarcity/emergency. "Shit, if I don't buy this TODAY, it could cost me $2.00 more tomorrow!" Which doesn't sound that bad if you're a retarded, shit-eating ape like PopeRatzo, but if you've actually practiced smart budgeting or have ever talked to a financial advisor/planner, they'll tell you that it's the little purchases that matter more than the big ones when it comes to budgeting. Saving 50 cents on a tube of toothpaste matters. The difference between using coupons and not is almost a week's worth of groceries for your typical consumer. That's a big deal. If people are willing to plan, they will save money. "THAT'S STUPID!" a fucking idiot like PopeRatzo says, because he's got some stick up his ass over his own white American guilt or some stupid shit.

      Holy fuck, its like...

      HUHHHRRR IF I CAN HOLD MY BREATH FOR 10 SECONDS, I GUESS THAT MEANS I DIDN'T NEED TO FUCKING BREATHE MY WHOLE LIFE!!! WHAT A FUCKING SUCKER I'VE BEEN!

      What a stupid piece of shit you are.

    21. Re:Easily fixed by PopeRatzo · · Score: 1

      "Limited-Time-Only!" Discounts are not an "All-American" practice -- they are a practice of global fucking civilization, you idiot.

      Invented in the USA, perfected in the USA. Before you make a statement, do you even think to check whether or not it's true?

      http://couponing.about.com/od/...

      . So they sell them at a loss (or just break even) for a few weeks, get people hooked on them so you're never at a bbq without one, and THEN they yell out "Time to pay the piper, faggots!"

      It's Friday, and that means they're fumigating 8chan. That's why they come here.

      --
      You are welcome on my lawn.
    22. Re:Easily fixed by PopeRatzo · · Score: 1

      Tesla marketing starts with some sort of vague "cost" of a car after various "savings + incentives".

      But those "savings and incentives" don't come from Tesla. They're not saying, "If you buy a car today, we'll give you a $1000 cash-back incentive". They're saying, "If you buy our car, you'll save money on gasoline, etc etc.

      You must be able to see the difference.

      Generally these companies are niche and don't have to rely on tricking or motivating a customer to switch

      At least you admit that coupons are "tricking" customers.

      --
      You are welcome on my lawn.
    23. Re:Easily fixed by PopeRatzo · · Score: 1

      Tesla is not yet making money, they currently lose about $15K on every car sold.

      I know, right? That Elon Musk has no business sense at all.

      --
      You are welcome on my lawn.
    24. Re:Easily fixed by PopeRatzo · · Score: 1

      You missed the key word: RETAIL. Tesla isn't a retail store. Tesla is a vertical market

      "Retail" only means the products are sold to the end user rather than a reseller.

      Tesla is most certainly a retailer of cars, because you can go buy one from them right now.

      JC Penney doesn't make their own clothes, they sell other people's clothes for more money than they spent on acquiring them

      JC Penney most certainly makes their own clothes. In fact, they started by making their own clothes in 1914 and today they're betting their future on their own house brands.

      https://fortune.com/2014/12/22...

      --
      You are welcome on my lawn.
    25. Re: Easily fixed by rickb928 · · Score: 1

      As has been discussed in the thread repeatedly, this is marketing. That you don't understand it is important, but if you did then retailers would just decide new tactics.

      It's the butthurt sense of done to you that bothers me. When your argument starts with 'they should...', I know you are precisely the audience that Karl Marx was writing to. Self-centered, naÃve, with a well developed sense of righteousness.

      When you know how 'sales', coupons, and other offers work, you make better decisions.

      I'm enjoying my Friday lunch Burger and fries at a restaurant that offers me a free meal every 10. Deal?

      - my other favorite burger place doesn't.
      - prices are within pennies of each other.
      - service is great at both.
      - either place satisfies me with the burger.
      - the freebie place also gives unlimited fries (dead giveaway there).

      I'm getting an advantage. Essentially an effective 8% discount.

      And to maximize my savings? Order water to drink. Any restaurant that has tables and napkins is probably cheering $2.50+ for fountain drinks. 90% profit.

      --
      deleting the extra space after periods so i can stay relevant, yeah.
    26. Re:Easily fixed by Anonymous Coward · · Score: 0

      If Tesla wants to become mass market, they'll have to change.

      Yes. They'll need to make affordable cars that actually have a reasonable range, as well as the actual infrastructure needed to support their fleet.

      They're working on all three things.

      The one thing they don't need to do is issue derpy coupons.

    27. Re:Easily fixed by Anonymous Coward · · Score: 0

      What about the situation where the store wants to get rid of inventory to replace with latest model or another product. Or where they dont mind selling at loss on item one (milk) to bring you into the store?

    28. Re:Easily fixed by Ramze · · Score: 1

      As a fellow consumer, I understand your frustration and why you would desire this sort of set-up.

      And yes, you are correct that the system is designed specifically to extract the most amount of money on the sale of each product as possible -- coupons are basically tiered pricing and product promotion/advertising rolled into one. They also create a sense of urgency by putting an expiration date on them (even though we all know they'll print another soon w/ a further date for the exact same discount!)

      There are far too many reasons to list as to why this is a very good thing overall for both the businesses and the customers who actually use the coupon system to their advantage.

      In retail on commodities, it's extremely difficult to compete with one fixed low price on your goods. In a rational, pure commodity market, no one makes a profit as all businesses price their goods at rock-bottom (near cost) to compete and makes just enough to pay their workers and bills - if that.

      Coupons allow companies to have tiered pricing which maximizes their profits on sales. Rich people and/or those that don't find it worth their time to clip coupons, track sales, and/or plan purchases pay the most because they lack a coupon. Others with coupons pay less (but usually still enough to bring in a profit.) Though, sometimes people buy more than they normally would because they had coupons, and the store still wins -- because they make a tiny profit still on each and the high turnover increases their profits.

      Sometimes, the "real price" is always the coupon price -- like with a lot of donut shops. $1 off a dozen donut coupons are everywhere -- even on sheets inside the donut shop and on receipts, boxes, fliers, etc. Still, people see the advertisement and want a donut and feel they're getting a deal by using the coupon... which everyone has and they'll even waive the regular price for if you even mention the coupon if you don't have one on hand.

      Sometimes, the coupons are "door busters" - or otherwise just to generate foot traffic. Come for the cheap milk, buy the expensive cookies to go with! Buy the cheap Doritos, and get the sodas with the jacked up pricing to go with!

      Then, there's marketing research -- which publication did you actually read that had the coupon so we know where we should advertise and where we should not advertise, etc.

      Don't want to join the "rewards program?!?" -- great! You'll be spending more than I do every time you visit the store b/c I have a rewards card and you don't. You are subsidizing my purchases. Thank you!

      Also, so what if they track my data? Half my rewards cards are from an old address or belonged to my deceased grandmother -- not that they would care if they knew. They just want to know how regular a customer I am so they can stock their shelves appropriately according to my buying habits. They might mail a flier or two directly to my former home; but more often than not, they e-mail such things these days or just bulk mail stuff to all addresses.

    29. Re: Easily fixed by PopeRatzo · · Score: 1

      I'm enjoying my Friday lunch Burger and fries at a restaurant that offers me a free meal every 10. Deal?

      You really believe you're getting a "free" meal?

      I guess it's true there's one born every minute.

      And to maximize my savings? Order water to drink.

      The Chinese have a term for people like you: schnorrer.

      --
      You are welcome on my lawn.
    30. Re:Easily fixed by PopeRatzo · · Score: 1

      Don't want to join the "rewards program?!?" -- great! You'll be spending more than I do every time you visit the store b/c I have a rewards card and you don't. You are subsidizing my purchases. Thank you!

      Your "rewards program" allows your privacy to be violated. Your store thanks you.

      Remember, you're personal information, spending habits, movement information, location, etc are worth something. And you're giving it away for pennies on the dollar. Have you ever read the EULA on your "rewards program"?

      PT Barnum had a word for people who thought they were getting something for nothing.

      --
      You are welcome on my lawn.
    31. Re: Easily fixed by Falos · · Score: 1

      What's the word for 1000% markup?

      Not saying either end of the stick is "right".

    32. Re:Easily fixed by FlyHelicopters · · Score: 1

      The one thing they don't need to do is issue derpy coupons.

      To sell to you, no.

      But you aren't the market... Go hang out at a Football game, or a NASCAR race, and tell me if you think that is really true...

      The majority of the people in this county buy on "deals", anyone who works in advertising or marketing can tell you that.

    33. Re: Easily fixed by rickb928 · · Score: 1

      I think of it as a discount. In not getting a lower price for not participating.

      --
      deleting the extra space after periods so i can stay relevant, yeah.
    34. Re:Easily fixed by Runaway1956 · · Score: 1

      They generally don't print coupons for the first example - they just lower the price and advertise it.

      Loss leaders are unethical. I can't justify them, and I'm not lured in by them. I understand how they work, why they work, and I avoid them.

      --
      "Windows is like the faint smell of piss in a subway: it's there, and there's nothing you can do about it." - Charlie Br
    35. Re:Easily fixed by Ramze · · Score: 1

      My privacy isn't violated - it's an agreement.

      I get a deal when I shop here, you track my purchases. I'm fine with that. Plenty of businesses tracked purchases long before the "rewards card" era -- often with these fancy log books and receipts, but sometimes just asking for things like zip codes (hardly personally identifiable, but useful.)

      You do know that if you pay with a credit card, you're also being tracked by your credit card company as well, right? The police have a much better chance of subpoenaing your credit card company for records of your transactions than say... CVS.

      Also, if you'd read my post, you'd see I'm using an old card for myself and a card for a deceased family member. I've also used employee cards (many will happily swipe their own cards if you tell them you've forgotten yours, though increasingly they ask for a phone number instead which works just as well). They're not getting perfect data - especially when my relatives and friends lend me a card now and then.

      The sort of targeted advertising and improved shelf stocking that arises from the tracking is mostly beneficial. Oh no! My grocery store knows I buy ice cream on Fridays, so they stock it before I get there! What an Orwellian disaster!

    36. Re:Easily fixed by PopeRatzo · · Score: 1

      My privacy isn't violated - it's an agreement.

      I get a deal when I shop here, you track my purchases.

      Do you read the user agreements for those rewards "clubs"?

      Also, if you'd read my post, you'd see I'm using an old card for myself and a card for a deceased family member.

      No, you clearly don't read the user agreements for those rewards clubs.

      If there was ever a time to be mindful as a consumer, it's right now. Good luck.

      --
      You are welcome on my lawn.
  5. Mainly the retailer by sirwired · · Score: 4, Informative

    With entirely fabricated coupons, the manufacturer knows which offer codes are legit, and what amounts they should map to. They'll simply reject all counterfeits, and the retailer takes it in the proverbial shorts for the discount. Manufacturers could fix this by sharing all legit coupon codes with retailers (similar to the UPC system), but this would be cumbersome and since there's little benefit to the manufacturers, they don't.

    For the second type of counterfeit where it's a fake copy of a legit coupon (you see this a lot with "free item" and deep-discount coupons that are sold by consumer product companies to say, appliance manufacturers or retailers. (i.e. "Buy this overpriced washer and get a six-month supply of Tide Detergent") it all depends on if the manufacturer spots the fake or not... If they do, the retailer eats it; if they don't the manufacturer does. Most of this type of coupons increasingly have security measures like holograms, thermo-sensitive colored ink, etc. to make the job easier on the manufacturer; doesn't help the retailer much though... they'll be able to know that, for instance all P&G coupons have certain security measures, but this won't work for smaller brands.

    1. Re:Mainly the retailer by Anonymous Coward · · Score: 0

      Retailers can easily force the issue. Stop accepting all coupons from manufacturers that do not share all their coupon codes. Advertise that due to fraud, you cannot take coupons for (insert list of companies).

      The last thing you want, as a manufacturer, is to be related to scams.

    2. Re:Mainly the retailer by Lord+Kano · · Score: 2

      The problem with that is that if the coupon is good enough, people will take their business elsewhere.

      This can only be effective if a critical mass of retailers do it.

      LK

      --
      "Hi. This is my friend, Jack Shit, and you don't know him." - Lord Kano
  6. Wrote POS System Software by clifwlkr · · Score: 4, Interesting

    I actually had a job for a couple of years designing 'advanced' POS system software based on the industry standards. The items that the retailers considered 'advanced' just amazed me. They seemed like basic items to me. That said, it is almost impossible to protect against this until they changed the coupon codes to something like QR codes that they could digitally sign. The current standard was made long time ago and is very limited in the amount of information it can carry.

    / This is a simple standard anyone can google that shows exactly how these bar codes are laid out. I used that myself when implementing that section of code. Why anyone would pay for it is beyond me. At the end of the day, the retailers know there is going to be some fraud on this. They have switched to all of these automated checkout systems to save money on cashiers, who would likely catch this sort of thing, so I don't really feel sorry for them at all. They have made that trade.

    That said, there are some safeguards in there. If your coupon total is unusually high, your checkout will lock up and require approval from the person watching up front. So anything outrageous will likely be caught. Also, you better pay with cash, as the transaction is all tied together to your card. Also, don't use a loyalty program. So at the end of the day is all that hassle worth it to maybe save a couple of dollars? Conversely, though, I guess the checkers care less and less every day as they get replaced by machines and probably just hit the 'ok' button most of the time, and the retailers eat it as just cost of doing business.

    Myself, I would not suggest it as it is punishable by law. It is worth going to jail to save a relative few dollars off your bill?

    1. Re:Wrote POS System Software by coinreturn · · Score: 1

      Also, don't use a loyalty program.

      Just use someone else's. They all take a phone number as "alternate ID." You can even try a few before one works. "Um, I can't remember which phone number I signed up under." Or just use Jenny's 867-5309. Apparently, it's taken in most area codes.

    2. Re:Wrote POS System Software by Canth7 · · Score: 1

      No one is going to jail over using a coupon. The bad press from Walgreens prosecuting a customer for a $5 coupon, no matter where they got it is not worth it.

    3. Re:Wrote POS System Software by sound+vision · · Score: 1

      "Better pay with cash" and "don't use a loyalty program" aren't hassles, they're things I do already. Also, the people who are into coupon fraud aren't doing it for "a couple of dollars", it will be a continuous thing where they save maybe $10 or $15 each time they hit the store, which starts adding up. Someone on minimum wage might easily stretch their total budget an extra 5%. That's why the FBI is investigating this, not the shoplifter squad at Bumfuck PD.

      It's hard for me to feel bad for the retailers in this case though - the minimum wage guy coupon-scamming them probably also works for them and should have had that money on his paycheck in the first place. Notice how the feds are all over the coupon scammers... meanwhile we still have the whole economy in the grips of too-big-to-fail banks, with another disaster looming, but they're totally cool with that.

    4. Re:Wrote POS System Software by sound+vision · · Score: 1

      281-330-8004
      Hit Mike Jones up on the low, cause Mike Jones about to blow~!

  7. Must...resist...gender-based rant! by Applehu+Akbar · · Score: 2

    I hope this scam works, and that it will mean the death of coupons as an inducement. When I think of the time expended cutting them out, fiddling with them on every shopping trip, and snipe hunts for products we don't usually buy but-there's-a-great coupon-this-week, I will rejoice at the extra time that awaits us in our future. Then consider the time and money expended by retailers and by manufacturers. Wouldn't we save just as much if coupons didn't exist at all? Whenever I'm out shopping by myself, ignoring the whole coupon world when I do price/value analysis, I find I'm saving just as much.

    But coupons will persist so long as they keep appealing to the wives of this world.

    1. Re:Must...resist...gender-based rant! by magusxxx · · Score: 1

      *Having Terry Garr flashback from "Mr. Mom".

      --
      Care killed the cat, but satisfaction brought it back.
    2. Re:Must...resist...gender-based rant! by Applehu+Akbar · · Score: 1

      "You stupid cocksucker. You just had to ruin the moment with your ugly hatred of women."

      Don't you just live the hearty give-and-take of intellectual discourse?

      What I was actually flaming here is the marketing industry's cynical exploitation of women in selling the whole concept of retail coupons. The same applies to the design of slot machines.

    3. Re: Must...resist...gender-based rant! by Anonymous Coward · · Score: 0

      Woah? Wives = hate?
      Get help bro.

    4. Re:Must...resist...gender-based rant! by Anonymous Coward · · Score: 0

      You've made the classic mistake. Women are not smart enough to be responsible in regards to protect themselves from rape, but they are full adults in the shopping world. Talk down to a woman for a retail decision and you're a sexist; assume that the same woman is a logical and responsible being regarding defense of assault and you're a misogynistic asshole.

  8. Clif bars and condoms? by PPH · · Score: 1

    Well, there goes my weekend.

    --
    Have gnu, will travel.
  9. New tech, same scam by Anonymous Coward · · Score: 0

    I remember working in a print shop in the 70's (yea, I'm old) and every week we would print 100 pages of expired coupons for a grocery store. The owner would cut them or rip them apart and submit them to the manufacturer. I only found out when I stopped the press and told the owner that we were printing old coupons. He explained the scam.

  10. Did somebody neglect security? by bradley13 · · Score: 1

    What with the Internet, you might think that there would be some sort of validation built into the system? Apparently not...

    --
    Enjoy life! This is not a dress rehearsal.
    1. Re:Did somebody neglect security? by Anonymous Coward · · Score: 0

      There is. There's a fair amount of these fake coupons that don't scan correctly or return strange outputs at the register. Success in passing them off in those cases relies on social engineering and how well you can bluff the cashier into accepting it.

  11. Why are they still using non-unique coupons? by Anonymous Coward · · Score: 0

    I don't get the thought behind coupons being (outside of this) subject to simply photocopying if you want more (illegally, of course). If coupons had individual unique barcodes and a till that "phoned home" cancelling the barcode once it's used, fraud would be almost impossible. The only fraud left would be copying those barcodes before the coupons made it into the customer's hands. Coupons are typically low value enough that's not worth the effort (unlike back when similar fraud would happen with gift cards).

    It just makes no sense at all nowadays.

  12. Could you get a more white name? by UngodAus · · Score: 1

    "Beauregard Wattigney" Even a google image search confirms this...

    1. Re:Could you get a more white name? by 93+Escort+Wagon · · Score: 1

      "Beauregard Wattigney"

      Even a google image search confirms this...

      Could you see his trailer in the background of the picture?

      --
      #DeleteChrome
  13. WE DO by Anonymous Coward · · Score: 0

    The losses will be passed on to us in the form of higher prices.

    The CEO wants their yacht and will not accept a smaller bonus.

  14. Maybe this will end "extreme" couponing by Anonymous Coward · · Score: 2, Insightful

    I hate those people and their giant binders of coupons. Why? Because if you get stuck behind one in line, they double or triple the wait time.

    1. Re:Maybe this will end "extreme" couponing by lister+king+of+smeg · · Score: 1

      I hate those people and their giant binders of coupons. Why? Because if you get stuck behind one in line, they double or triple the wait time.

      As someone who has had to work a register with those assholes so do we the cashiers, especialy when they try to argue with your managers for 15 minutes about store policy and combined coupons tying up lines.

      --
      ---Saying gnome 3 is better than windows 8 not so much a compliment as it is damning with light praise.
    2. Re:Maybe this will end "extreme" couponing by Anonymous Coward · · Score: 0

      The store doesn't need these people. Why not just fix the policies to ban them without affecting regular coupon users?

    3. Re:Maybe this will end "extreme" couponing by Ungrounded+Lightning · · Score: 1

      The store doesn't need these people. Why not just fix the policies to ban them without affecting regular coupon users?

      Because the coupons are legitimate offers of a reduced price on a limited number of purchases of an item. An "extreme couponer" just happens to be accepting a larger number of them than a more typical shopper.

      To reject a person who uses "too many" of them (while not rejecting ALL coupon use by ALL customers) may constitute consumer fraud on the store's part and get them into serious hot water.

      --
      Bantam Dominique roosters crow a four-note song. Once you've heard it as "Happy BIRTHday" you can't NOT hear it that way
    4. Re:Maybe this will end "extreme" couponing by mjwx · · Score: 1

      I hate those people and their giant binders of coupons. Why? Because if you get stuck behind one in line, they double or triple the wait time.

      As someone who has had to work a register with those assholes so do we the cashiers, especialy when they try to argue with your managers for 15 minutes about store policy and combined coupons tying up lines.

      I've seen two cases on how this was solved.

      The first was when an assistant manager came up and said "Please stand over here so that we can continue to serve other people", he ranted and raved about how much business the store would lose but I can practically guarantee that the store would have seen more repeat business from the others in that line.

      The second was another customer pushing past them and telling them to naff off when they complained that they were in line. The guy did ask nicely for the couponer to move along first, then just shoved him out of the way. Australians tend to have little patience for the kind of person who likes to hold up lines.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
  15. Re:A technician for ITT Technical Institute by Anonymous Coward · · Score: 2, Funny

    You should have downloaded MyCleanPC. Before I found MyCleanPC my life was bleak and hopeless, people threw stones at me and pelted me with garbage. I was constantly tortured on the wheel and whenever I went to sleep, flying piranhas would bite my penis. But then I found and installed MyCleanPC and everything was happy and gay! People now cheer me when they cross me on the street instead of unleashing their dogs, and I can make love to beautiful pony unicorn females every night. Oh, MyCleanPC, where have you been all this time?

  16. Industries should not be protected from negligence by Anonymous Coward · · Score: 1

    If you PUT OUT A STANDARD THAT HAS ZERO AUTHENTICATION and expect it to not be abused then you deserve what you get. Now there may be some victims here, but don't go putting the blame on the fraudster(s) or those making the tools. They're only able to do that because of poor business and industry practices. This is how your tax dollars get wasted and why I'm sick and tired of paying for "security" that doesn't serve me.

    I own a business and we DO get targeted for high end fraud. Though it's credit card fraud, not coupon fraud. The reality is I'm a victim as the owner of the business. However the blame is not on the fraudster, but the payment card processing industry. Every time there is a merchant who is targeted its "weak security". The problem isn't necessarily the weak security of the merchant, but a broken system the payment card industry doesn't care to fix because they're making money off it.

    We take additional steps to authenticate customers and it pisses some customers off. Understandably so. We don't ask you to scan your ID or anything like that. Only authenticate that you have access to the account of the card your using. It's far from perfect, but its the best you can do when all a fraudster needs is a few simple # that are handed out like candy by consumers by design.

  17. Re:A technician for ITT Technical Institute by Anonymous Coward · · Score: 0

    Why use MyCleanPC when you can use THE HOSTS FILE. Update YOUR HOSTS FILE and ALL WILL BE WELL forever

  18. I can understand by linear+a · · Score: 1

    I can understand peddling heroin, slaves, nuclear weapons and so forth. But COUPONS! Some things just go beyond the pale.

  19. Re:A technician for ITT Technical Institute by Anonymous Coward · · Score: 0

    You should have downloaded MyCleanPC. Before I found MyCleanPC my life was bleak and hopeless, people threw stones at me and pelted me with garbage. I was constantly tortured on the wheel and whenever I went to sleep, flying piranhas would bite my penis. But then I found and installed MyCleanPC and everything was happy and gay! People now cheer me when they cross me on the street instead of unleashing their dogs, and I can make love to beautiful pony unicorn females every night. Oh, MyCleanPC, where have you been all this time?

    You win the internet for today good sir!

  20. I wonder.... by decep · · Score: 1

    If you go to prison for coupon fraud, could you get a prison tattoo of a barcode with information encoded to reduce your sentence?

  21. lawyers by Anonymous Coward · · Score: 0

    "but a fraud consultancy believes the total financial cost of his actions was much higher"

    no sh*t, they want to be hired by the legal team suing the guy

  22. Here's a shocker... by Anonymous Coward · · Score: 0

    How about getting rid of coupons altogether and just offer the lowest possible price.