Valve Introduces Steam Refunds In Advance of Summer Sale

Deathspawner writes: Despite all of its competition, Valve's Steam service remains the most popular digital PC game store around. While Steam does do a lot of things right, it can sometimes stumble in the worst of ways. Look no further than April's Skyrim mod debacle as a good example. Well, just as Valve fixed up that issue, it's gone ahead and fixed another: it's making refunds dead simple. While refunds have been possible in the past, it's required gamers to jump through hoops to get them. Now, Valve has set certain criteria for granting a refund, no questions asked: if you've bought the game within the past two weeks and played it for two hours or less, your refund is guaranteed. The changes are being welcomed by most, but not all: some developers of smaller games that take less time to play through are worried that this will lead to abuse, and the system may enable more risk-free review-bombing as well.

Comments

DLC vs. Games

[zmaragdus]

The article is misleading. I don't see anything regarding how Steam will refund you a *game* you've purchased and played for less than two hours, just DLC for a game.