Slashdot Mirror
Ask Slashdot: How To Turn an Email Stash Into Knowledge For My Successor?
VoiceOfDoom writes: I'm leaving my current position in a few weeks and it looks unlikely that a replacement will be found in time. My job is very specialized and I'm the only person in the organization who is qualified or experienced in how to do it. I'd like to share as much of my accumulated knowledge with my successor as possible but at the moment, it mostly exists in my email archive which will be deleted after I've been gone for 90 days.
The organization doesn't have any knowledge management systems so the only way it seems I can pass on this information is by copying all the info into a series of documents, which isn't much fun to do in Outlook. Can my fellow Slashdotters can suggest a better approach? By the way, there's quite a lot of confidential stuff in there that my successor needs to know but which cannot leave the organization's existing systems.
The organization doesn't have any knowledge management systems so the only way it seems I can pass on this information is by copying all the info into a series of documents, which isn't much fun to do in Outlook. Can my fellow Slashdotters can suggest a better approach? By the way, there's quite a lot of confidential stuff in there that my successor needs to know but which cannot leave the organization's existing systems.
Just export a .pst file of all your emails and import into your successor's outlook. Keep the file for backup.
Management may very well ask for help in the future. At which point you tell them "$200/hour, 4 hour minimum".
I bet the company uses Microsoft Office therefore import all the important emails into Microsoft OneNote and the successor will have a tidy, easy-to-read archive of all the relevant information. The Microsoft OneNote document can be put on a network share or handed off to a colleague in the interim.