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Mozilla Responds To Firefox User Backlash Over Pocket Integration

An anonymous reader writes: Last week, Mozilla updated Firefox to add Pocket integration — software that lets you save web articles to read later. Over the weekend, some Firefox users began to voice their displeasure over the move on public forums like Bugzilla, Google Groups, and Hacker News. The complaints center around Pocket being a proprietary third-party service, which already exists as an add-on, and is not a required component for a browser. Integrating Pocket directly into Firefox means it cannot be removed, only disabled. In response, Mozilla has released a statement saying users like the integration and the integration code is open source.

24 of 351 comments (clear)

  1. Oh mozilla by blueshift_1 · · Score: 5, Insightful

    ... telling the users what they like. Well done.

    1. Re:Oh mozilla by Archangel+Michael · · Score: 4, Insightful

      Fact is that those who like it won't complain

      ... and those that know nothing about it also won't complain either.

      The trend in software development is always towards bloat, cruft and kitchen sink. In the end, you have a program that does everything for everyone, that nobody really can use effectively. IT is a choice of providing 95% of what everyone needs, in a small easy to use package, or having 99.9999% of what everyone MIGHT need in a package that is too bloated to actually be usable.

      How many times have you used Notepad/Wordpad instead of Word?

      --
      Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
    2. Re:Oh mozilla by luvirini · · Score: 5, Insightful

      Unfortunately Mozilla has been doing this for quite a while.

      It used to be that firefox was the most userfriendly and at the same time most extendable browser with fairly good stability and fairly high resource use.

      Now it is a lot less userfriendly, though still as extendable with better stability than before and while the resource use has not really changed the other browsers have started using more and more resources so by relative position it is very good in resource use.

      What makes me gringe with each major update of firefox is how it gets more and more annoying to use, that is you need to tweak, install extensions and disable more and more to get it closer to a usable browser.

    3. Re:Oh mozilla by aardvarkjoe · · Score: 2, Insightful

      They're just learning from the developers of Gnome, systemd, and slashcode.

      --

      How can we continue to believe in a just universe and freedom to eat crackers if we have no ale?
    4. Re:Oh mozilla by Anne+Thwacks · · Score: 3, Insightful

      What are you smoking? and where can I get some?

      --
      Sent from my ASR33 using ASCII
    5. Re:Oh mozilla by nmb3000 · · Score: 4, Insightful

      The trend in software development is always towards bloat, cruft and kitchen sink. In the end, you have a program that does everything for everyone, that nobody really can use effectively.

      Which is the beauty of the Firefox addon system. The baseline browser as a framework is extensible in an almost unlimited fashion, which should allow them to keep the default web browser lean and focused on browsing the web. If someone wants add chat client or "read it later" functionality, users can choose to install that addon. Mozilla could even show a "suggested addons" page the first time a user runs Firefox that includes stuff like Pocket and the absurd Firefox Hello crap. For that matter, they could even bundle addons for things like Hello, making it easy for users to remove addons they have no interest in.

      But no. Mozilla is filled with people hell-bent on destroying Firefox the web browser and and replacing it with Firefox the Platform. I'm just waiting for them to start decommissioning the addon framework, which they've already started by requiring all addons to be signed by Mozilla, or they won't be loaded. It's sickening.

      --
      "What do you despise? By this are you truly known." --Princess Irulan, Manual of Muad'Dib
      /)
    6. Re:Oh mozilla by geminidomino · · Score: 5, Insightful

      As much evidence as there is of this mass of "user feedback" asking them to integrate a shitty data-mining add-on into the browser core.

  2. Adblock is even more popular by NotInHere · · Score: 5, Insightful

    Ship that by default if you dare!

  3. Sigh by drinkypoo · · Score: 4, Insightful

    Obligatory why is all this shit built into Firefox comment here. I don't even want the developer console, on some machines. It's just an annoyance when I accidentally pop it up. Why should I have features that bloat the install if I'm not using them? Make them all extensions. Wasn't that the point of the design? That it's a platform?

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  4. Yeah I noticed it too... by Gordo_1 · · Score: 3, Insightful

    Initially thought it was a new mozilla-run service, but when i clicked through to learn more, it was clear that it was a 3rd-party proprietary service. That's when i removed the 'Pocket' icon from the toolbar: Hamburger --> Customize --> drag it down and out. Kind of annoying that the plugin code bloat remains, but guess that's just something I'll live with for now.

    I've been a big user and supporter of Firefox, even through all the performance problems, mis-steps, yahoo search shenanigans, but this is the first time I feel they blatantly went against their philosophy of an open web. Tsk tsk Mozilla.

  5. Why Firefox is losing market share by Anonymous Coward · · Score: 2, Insightful

    This is why Firefox is losing market share. At one time, I could add whatever add-ons I felt was necessary to make Firefox look like what I wanted it to, and/or what I needed. However, for some time, Mozilla has been adopting a kitchen sink approach, where Firefox will have everything, and instead of being a lean browser, will be as bloated as IE.

  6. Vote with your feet by 93+Escort+Wagon · · Score: 4, Insightful

    If you do not like what the Mozilla Foundation is doing with Firefox, and they don't seem to care what you think - join the millions of us who've already switched to a different browser.

    I was a loyal Firefox user for many years, but somewhere along the way Mozilla lost its focus. The things I used to need Firefox for (DOM Inspector, JavaScript debugging, Ad Block) are readily available with other browsers. So I bid adieu to their political agendas and bloated infrastructure (seriously - how much money do you need to develop a web browser?) and moved on.

    --
    #DeleteChrome
  7. Yet Firefox continues to lose marketshare... by QuietLagoon · · Score: 5, Insightful

    ... Mozilla has released a statement saying users like the integration...

    Maybe Mozilla should stop telling users what they want, and start giving users what they want.

  8. Re:The statement by steelfood · · Score: 2, Insightful

    Which is all good and fine from a technical standpoint. But look at the status bar fiasco. What was their response to that again? Oh, right, it can be brought back via a plugin. So do they want to move features into plugins or integrate plugins into the core code? Which is it, guys?

    It's either blatant hypocrisy or there's some serious cognative dissonance going on inside Mozilla. Yeah, they're probably doing this to make money, but this one move simply invalidates all of their prior excuses for removing features people like and use.

    --
    "If a nation expects to be ignorant and free in a state of civilization, it expects what never was and never will be."
  9. This looks like another tracker. by BitPit1 · · Score: 4, Insightful

    Pocket should not be built in to Firefox as it is yet another third party that gets to capture your browser usage. Good old bookmarks have the same function without involving some unknown third party. I do not want the Pocket feature taking up resources on my computer! Leave it as an addon for folks that can't figure out how to use bookmarks.

  10. Re:Fuck you Mozilla by Anonymous Coward · · Score: 2, Insightful

    Yeah, political affiliation has EVERYTHING to do with a web browser. Must be those damned socialists and their damned feelings. How dare someone have empathy for humans?! anyway, what were we talking about? Oh right Firefox! THANKS OBAMA.

  11. Re:Fuck you Mozilla by bondsbw · · Score: 1, Insightful

    And here it is, the reality of popular open source software. People bitch just as much about it as they do proprietary software.

    "You can change the source, you have the power!" Yeah, not so much... nobody is really going to do anything except complain. (Well, except that one guy who is now going to make it his life work to fork it into something he calls Freefox that gets used by around 53 people... but those 53 people are very happy about it.)

    --
    All my liberal friends think I'm a conservative, all my conservative friends think I'm a liberal.
  12. What a waste by Khyber · · Score: 2, Insightful

    It's not like bookmarks or Save Page functionality hasn't existed for more than a decade.

    --
    Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
  13. Re:I'm not sure I get this by NotInHere · · Score: 5, Insightful

    The difference is, it gets saved in the cloud, and your data can be sold to third parties.

  14. Bloat Spyware by Anonymous Coward · · Score: 2, Insightful

    Chome = Spyware
    Firefox = Bloat

    I'd rather deal with bloat than spyware.

  15. Re:The statement by MobyDisk · · Score: 2, Insightful

    Please no! Just yesterday I told a client, who uses IE, to go to a URL. They tried it and got a Bing search result. First I thought they used the search bar. But no, it turned out they mistyped something in the address bar, and so it decided "that wasn't a valid URL" and it ran a search instead. It would have been better if it said "server not found" or "hey, you can't have spaces in URLs" or "you forgot the colon after https." But since the default behavior is to run a search, it replaced what they typed with "http://bing.com/search?q=...." so they couldn't read it back to me to fix the problem. Ugh.

  16. Re:Fuck you Mozilla by bws111 · · Score: 4, Insightful

    But open source is supposed to be about what the users want

    Since when? Seems to me open source is primarily about what the developers want, and if the 'user' happens to have developer skills he can make it what he wants. Which open source projects are the ones that do what the users (vs developers) want?

  17. Re:The statement by MobyDisk · · Score: 4, Insightful

    The malformed URL would've resulted in an error otherwise, with more or less the same result.

    Yes, it would have resulted in an error, which is exactly what I needed. It was not "more or less the same result." It was a completely different result that obfuscated the actual problem. When they got the Bing page, I first had to determine if they typed it into the correct box. Then, I had to determine what they typed in and what was wrong with it. But since it erased what I typed, the user couldn't read back to me what they typed.

    There is a compromise: If it gave them the Bing search result, but didn't change what they entered into the URL bar, and/or echoed back what they typed in, then I would not have lost valuable information.

    I had to include the scheme in this case, and I couldn't mail them the URL because it was the URL to get to their mail. :-) Worse yet, it had a port number.

  18. Re:The statement by Anonymous Coward · · Score: 3, Insightful

    Adblock plus: 20 million users
    Video downloadhelper: 5 million users
    Firebug: 2 million users

    A slight segue:

    You do an indirect disservice by stopping the list at #3 when #5 is NoScript with 2.1M users -- proof that people who disable javascript are not out-of-touch aberrations. Web devs need to be more cognizant of this fact.

    There is also a disservice as "Classic Theme Restorer" is on page two with 437,962 users. Therefore, more people are going out of of their way to restore the old look of Firefox than are using the "pocket" service. Don't see any effort to take care of those users who like the old UI either; other than the "fuck off or use an extension."