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FCC Nixes PayPal's Forced Robocalls Plan

Posted by Soulskill on from the don't-call-us,-we'll-call-you dept.

jfruh writes: As part of a new user agreement created in preparation for its spinoff from eBay as an independent company, PayPal told users that the only way to avoid advertising robocalls from PayPal and its 'partners' was to stop using the service. This caused something of a firestorm, and now the FCC is saying the policy may violate Federal law, which requires an explicit opt-in to receive such messages.

1 of 122 comments (clear)

  1. Please, someone imlement this: by Sqr(twg) · · Score: 4, Funny

    From TFA: "[Pay Pal's] general counsel, Louise Pentland, wrote in a blog post last week that its customers can choose not to receive autodialed or prerecorded message calls by contacting customer support."

    So, could someone, please, build a system where anyone can fill out a web-from and it robo-calls PayPal support using text-to-speech. The call would go something like this.

    This is to inform you that your customer. John. Smith. Is requesting not to receive automated phone calls.
    The user name of. John. Smith. is. J. S. M. I. T. H. 1. 2. 3. He, or she, is requesting not to receive automated phone calls.
    The reason that. John. Smith. has given is: Go. Fuck. Yourself.

    Message repeats. This is to inform you that your customer. John. Smith. Is requesting not to receive automated phone calls.
    The user name of. John. Smith. is. J. S. M. I. T. H. 1. 2. 3. He, or she, is requesting not to receive automated phone calls.
    The reason that. John. Smith. has given is: Go. Fuck. Yourself.

    Message repeats...

    If the system is not able to reach customer support, then it could switch to Pentland's home number instead.