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ISP Breaking Net Neutrality? The FCC's Got a Complaint Form For That

Presto Vivace writes with news from The Consumerist that the FCC has updated its consumer help center with a revamped form for complaining about an unsatisfactory ISP. From the article: Among the issues concerned consumers can complain about, the form now contains "open internet/net neutrality," right there alphabetically between "interference" and "privacy." So what, specifically, qualifies as a net neutrality violation you can complain about? The FCC has guidance for that, too. In general, paraphrased, it's a problem if there's:

Blocking: ISPs may not block access to any lawful content, apps, services, or devices.
Throttling: ISPs may not slow down or degrade lawful internet traffic from any content, apps, sites, services, or devices.
Paid prioritization: ISPs may not enter into agreements to prioritize and benefit some lawful internet traffic over the rest of it on their networks.

2 of 99 comments (clear)

  1. Re:So is there a form for the ISP by SeaFox · · Score: 4, Insightful

    Why would you be throttling ports? There's nothing illegal about using torrents.
    Sounds like these people are simply using the service they paid for.

  2. Re:So is there a form for the ISP by Lumpy · · Score: 4, Insightful

    "Assume you have more demand for bandwidth than you have bandwidth."

    Translation; Company horribly oversold the bandwidth and is too cheap to buy a bigger pipe.

    --
    Do not look at laser with remaining good eye.