ISP Breaking Net Neutrality? The FCC's Got a Complaint Form For That

Presto Vivace writes with news from The Consumerist that the FCC has updated its consumer help center with a revamped form for complaining about an unsatisfactory ISP. From the article: Among the issues concerned consumers can complain about, the form now contains "open internet/net neutrality," right there alphabetically between "interference" and "privacy." So what, specifically, qualifies as a net neutrality violation you can complain about? The FCC has guidance for that, too. In general, paraphrased, it's a problem if there's:

Blocking: ISPs may not block access to any lawful content, apps, services, or devices.
Throttling: ISPs may not slow down or degrade lawful internet traffic from any content, apps, sites, services, or devices.
Paid prioritization: ISPs may not enter into agreements to prioritize and benefit some lawful internet traffic over the rest of it on their networks.

Comments

Best list of ISP monitoring SW / services?

[sdw]

What is the best list of ISP monitoring software, services, or related techniques to detect, collect information on, and work around these kinds of problems?

Has anyone created an automated test, detection, and complain system that uses minimal resources?

Re: Best list of ISP monitoring SW / services?

[bemymonkey]

The problem with having a single such tool is that the ISPs will prioritize traffic generated by it, just like they do with speedtest.net etc.

How would you work around that without implementing measures that make the measurement of net neutrality related parameters impossible? VPN, for instance, would stop the ISP from prioritizing the measurement tool's data, but it would also prevent any of the potentially Net Neutrality threatening QoS/Blocking you're trying to measure in the first place. Any ideas?

What about Netflix?

[Anonymous Coward]

Does this mean they can stop paying Comcast and others, or demand refunds for the money they extorted from them ?