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IMAX Tries To Censor Ars Technica Over SteamVR Comparison

Cutting_Crew writes: An article published last week at Ars Technica looked at the SteamVR virtual reality headset created by Valve. Contained in the article is a quote from game designer Alex Schwartz, who said in reference to the device, "The jump between a regular game and playing a room scale VR experience is X times 100. It’s like saying, 'I have an IMAX theater in my house.' It’s so much better that we can get away with a cumbersome setup." Now, for that single quoted reference, IMAX has sent a trademark complaint to Ars and demanded that they take the story down. "The company said our story required a retraction because it included a brief reference to IMAX—included without IMAX's permission. 'Any unauthorized use of our trademark is expressly forbidden.'"

If you look at the letter from IMAX (PDF), you'll see they think the reference to IMAX is "misleading to readers." They further request that "all future articles regarding this "room-scale" virtual reality system make no reference to our registered trademark." Apparently, IMAX has never heard of the Streisand Effect.
Update: 06/19 19:26 GMT by S : IMAX has apologized.

25 of 190 comments (clear)

  1. Streisand Effect.? by bws111 · · Score: 5, Insightful

    Apparently the submitter has never heard of the Streisand Effect. either. The Streisand Effect. is where one does not want publicity, but their efforts to suppress it increase the publicity. IMAX is not trying to hide from any publicity, they just don't want their name used in conjunction with some else's product. And preventing confusion about products is the whole point of trademarks.

    1. Re:Streisand Effect.? by tmosley · · Score: 2

      I don't think any reasonable person would be confused by the wording of that article to think that those were IMAX goggles or something.

    2. Re:Streisand Effect.? by Anubis+IV · · Score: 4, Informative

      In other words, you can't use IMAX to generically mean large-format movie. This is because once you let that happen, it becomes incfreasingly difficult to protect the trademark, and that is where the confusion comes in.

      That's not correct. You absolutely can use it generically to mean a large-format movie, just the same as many folks use "Band-Aid" to mean an adhesive bandage and "Kleenex" to mean a tissue. There's nothing in trademark law stopping you, as a regular person, from using protected marks in your everyday speech in whatever manner you desire. You can disparage them, you can conflate them with a knock-off, or you can even use the names incorrectly. Trademark law doesn't cover any of that.

      What trademark law does (and what your own quote even says, though you seem to have missed it) is prevent the use of protected marks in commerce. You cannot make a large-format movie product and brand it with "IMAX", any more than you can make a tissue product and call it "Kleenex" or make an adhesive bandage and call it "Band-Aid", because doing so would cause customer confusion regarding which product is the legitimate one and which ones are knock-offs.

      A news article providing a quote from a person that makes mention of a protected mark does not mean that the mark is being used in commerce. The article is simply quoting someone who mentioned the mark. Were the site called "IMAX's Ars Technica", IMAX would have a valid claim against Ars, but merely using the term, even incorrectly, in a quotation from someone else is in no way engaging in commerce, and as such does not fall under the quotation you provided.

    3. Re:Streisand Effect.? by Anubis+IV · · Score: 2

      Honest question: how do you think that product reviews exist? Ads demonstrating that one company's product trumps the competitors? News sites dedicated to a particular brand of products? Have you thought up until now that they're all illicit operations being operated on the run from the feds, or did you have the sense to recognize that (most of the time) those uses are perfectly legal and acceptable?

      Your belief for how this law works doesn't match up with reality whatsoever. I'm frankly shocked that I'm having to explain any of this.

    4. Re:Streisand Effect.? by Gliscameria · · Score: 2

      It's trickier than that. You can go ahead and use IMAX however you want, but IMAX is compelled to send you a cease and desist to show that they are actively protecting their trademark. They can't win in this case, but they are obligated to ask.

      --
      X
    5. Re:Streisand Effect.? by omnichad · · Score: 2

      They're only obligated to do those things if you try to use that name for something you're trying to sell. If you are literally talking about an IMAX theater made/certified by IMAX (or comparing something to one), then they have nothing to say about that.

    6. Re:Streisand Effect.? by Jane+Q.+Public · · Score: 2

      Does not matter. The Trademark Dilution Act "Entitles an owner of a famous mark that is distinctive to an injunction against another person who commences use of a mark of trade name, after it has become famous, in commerce in a manner that is likely to cause dilution by blurring or tarnishment, regardless of the presence or absence of actual or likely confusion, competition, or actual economic injury."

      It's your comment that doesn't matter. Despite other legislation, there is an exception in U.S. law for fair use. Since it was a descriptive article or review, and not an advertisement, the situation clearly falls under fair use, which allows critical discussion and comparisons.

    7. Re:Streisand Effect.? by Anubis+IV · · Score: 2

      Before anyone tries to cut you down by suggesting you're confused and that fair use is a copyright concept, I'll provide this link: https://en.wikipedia.org/wiki/Fair use (U.S. trademark law)

      Which is to say, I'm glad I decided to do a quick search before shooting off a reply, since I was about to tell you that fair use applies to copyright, not trademarks. I never knew that there was also a fair use doctrine for trademarks as well.

    8. Re:Streisand Effect.? by AK+Marc · · Score: 2

      IMAX is compelled to send you a cease and desist to show that they are actively protecting their trademark.

      No, they are not. That is a common misconception held by those on Slashdot, but is incorrect. Unfortunately, I've seen it so often here that I don' t think I'll ever convince anyone of the truth, though your misunderstanding of reality doesn't change it.

  2. Stupid stupid stupid by tmosley · · Score: 4, Insightful

    "I object to our brand being used to describe ultra-high quality."

    Now if the VALVE said that, they would have a case, as it would be appropriation--they would need to work a deal to get an endorsement, but to censor an article for making the comparison (especially when used in such a positive light), is just plain stupid, whether or not they have a case.

  3. The Streisand Effect will not affect IMAX by fustakrakich · · Score: 4, Funny

    Whoops! Will Slashdot have to take that down, like some Scientology thing?

    --
    “He’s not deformed, he’s just drunk!”
  4. Re:IMAX is a trademark, shame on Ars' editors. by phantomfive · · Score: 4, Insightful

    You are allowed to use a trademark. You can say, "I like IMAX theaters." You can say, "Ibuprofin is generic Advil." You can even say, "VR is like having an IMAX theater in my house." A trademark doesn't prevent people from using the word, which is why the letter is a lawerly request, not a cease and desist notice or threat to sue. IMAX can't really do anything more to stop this use of the word.

    Trademark prevents people from doing business under a given word (or phrase). So if I start a company and name it "IMAX VR," then I can be sued out of existence because it would mislead people to believe that IMAX was selling VR. If I start a grocery store and name it Malmart, then Walmart would need to sue to protect their trademark.

    Trademark is a way to protect consumers, to prevent imposter companies from doing business as someone else. Using the trademark in normal speech (or writing) is not going to cause problems.

    --
    "First they came for the slanderers and i said nothing."
  5. Re:IMAX is a trademark, shame on Ars' editors. by thaylin · · Score: 4, Informative

    Citation please?

    Trademark still has fair use, and fair use can even be established if it is confusing.

    --
    When you cant win, ad hominem.
  6. Re:IMAX is a trademark, shame on Ars' editors. by Anonymous Coward · · Score: 2, Insightful

    That's non-sense. It's more complicated than this. For one this is a clear freedom of speech issue. It was a quote at that. And it all comes down to brand confusion anyway and there is no brand confusion here. You'd have to be the dumbest person on the planet to argue there is. Obviously the *lawyers are*. There also isn't a requirement that you threaten every person/entity of the trademark. That would be absurd. Think about it for a moment. How many sites that you don't control contain your trademark? There is no way you could target every one of them or even a significant percentage of them.

  7. Re:IMAX is a trademark, shame on Ars' editors. by phantomfive · · Score: 2

    BTW I wish OpenOffice were trademarked, that way people could figure out which download link to use when searching for "open office" on Google.

    --
    "First they came for the slanderers and i said nothing."
  8. Re:makes sense. by oh_my_080980980 · · Score: 2

    Wow you really are a dumb-ass. RTFA.

  9. Re:Actually it doesn't matter by oh_my_080980980 · · Score: 2

    RTFA. It has nothing to do with that you fucking troll.

  10. Too bad... by oh_my_080980980 · · Score: 4, Informative

    IMAX doesn't know trademark law. But for the dumb-asses out there...FTA:

    "First of all, this isn't a story about IMAX, and it contains just one (nice!) reference to IMAX. The statement wasn't Ars' speech at all, but one that an Ars writer chose out of many possible interview quotes. But that's all a bit of an aside, because the important point is that despite Ruby's fantastical interpretation of what a trademark means, we're actually allowed to say whatever we want about IMAX. I can say IMAX screens look like SteamVR, or that they look like my 47" Vizio TV, or that they remind me of purple bunnies. We can review IMAX directly, we can compare it to other products, we can love it, we can hate it—all without IMAX's permission."

  11. Missed opportunity by fahrbot-bot · · Score: 5, Funny

    Ars Technica could have misspelled it "iMAX" and pissed off both IMAX and Apple.

    --
    It must have been something you assimilated. . . .
  12. Re:IMAX did the right thing by hawguy · · Score: 4, Informative

    IMAX published an apology and admitted they overreacted. IMHO this is exactly the right thing to have done.

    http://arstechnica.com/tech-po...

    And they really did apologize, not use the typical "We're sorry that you were offended by our perfectly reasonable actions" fake apology that are so common in these situations:

    This is an IMAX-sized mea culpa to you, your team at Ars Technica, and your readers.

    We are very passionate about our brand and sometimes we can be overzealous in trying to protect it. Unfortunately in this situation we acted too quickly without truly understanding the reference to our brand.

    Again—we apologize for how this was handled and we will try to be better at taking compliments moving forward!

    It'd be nice if Slashdot could mention their apology in the summary.

  13. Re:IMAX is a trademark, shame on Ars' editors. by alvinrod · · Score: 3, Insightful

    Given that /. is a for-profit website, why is it permissible for them to run this story if what you're saying is true? For that matter, how can any story that mentions any brand ever be run on any news site, of which almost all are run as for-profit enterprises?

    Your claims don't even meat a basic standard of common sense, so even not knowing the laws surrounding trademarks, that you could make such a claim at all boggles the mind.

  14. Misleading indeed! by Scragglykat · · Score: 4, Informative

    IMAX sucks. The few theaters you find in science museums, the original IMAX screens, are pretty cool, but the vast majority of tiny screen theaters being marketed as IMAX and up-charged accordingly are lies! My I's have seen more, that is not their MAX!

  15. Re:Actually it doesn't matter by Zontar+The+Mindless · · Score: 2

    It is being diluted by being used as a generic reference to large-screen movies.

    You keep making this assertion but you have yet to prove it.

    --
    Il n'y a pas de Planet B.
  16. Re:IMAX is a trademark, shame on Ars' editors. by JustAnotherOldGuy · · Score: 4, Informative

    Do you have any examples of this? I'd be curious to see a couple as I can't seem to find examples after some searching.

    I think you may be mistaken, and part of the reason is because IMAX sent an apology letter to Ars as follows:

    This is an IMAX-sized mea culpa to you, your team at Ars Technica, and your readers.

    We are very passionate about our brand and sometimes we can be overzealous in trying to protect it. Unfortunately in this situation we acted too quickly without truly understanding the reference to our brand.

    Again—we apologize for how this was handled and we will try to be better at taking compliments moving forward!



    So as near as I can tell, a company like IMAX cannot prevent you from referencing them in an article or other publication.

    --
    Just cruising through this digital world at 33 1/3 rpm...
  17. IMAX has apologized. by Chas · · Score: 2

    Sure they have.

    Remember folks. It's not about who's right or wrong. It's "what can we get away with, without causing something to blow up in our faces".

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    Chas - The one, the only.
    THANK GOD!!!