Slashdot Mirror


The Science of Incivility

An anonymous reader writes: Stress causes health issues — we've known this for years. But what's harder to figure out is what exactly qualifies as stress. It's easy to understand that working as an EMT or police officer can be stressful. But as medical researchers are beginning to learn, minor stress events common to all workplaces eventually add up — the cumulative stress from workplace incivility can have huge consequences for both health and performance. "A study published in 2012 that tracked women for 10 years concluded that stressful jobs increased the risk of a cardiovascular event by 38 percent. ... In [another] study, the experimenter belittled the peer group of the participants, who then performed 33 percent worse on anagram word puzzles and came up with 39 percent fewer creative ideas during a brainstorming task focused on how they might use a brick." Many people brush off efforts to be civil, saying they have too little time, or too much on their mind. But further studies have shown it takes very little — a smile here and there, or the occasional "thank you" — to have surprisingly strong effects on how people are perceived. The article argues that it's worth the effort, given the costs for failure.

2 of 108 comments (clear)

  1. Causes of incivility by gladius17 · · Score: -1, Flamebait

    When I click "Submit" on a long multi-paragraph essay on Slashdot which I'm sure is grammatically correct, only to have it converted into a massive wall of text due to the "HTML Formatted" entry being selected by default, which I would love to change permanently to "Plain text" but am unable to do so because the fucking imbeciles who run this site can't make a settings menu that displays properly to save their lives, that sort of inflames feelings that could be construed as incivility. *********FIX YOUR SHIT, YOU FUCKING ASSHOLES***********

  2. Re:The Internet Community by Anonymous Coward · · Score: -1, Flamebait

    Yeah, that's it, you're the victim of the dreaded SJW, you truly are the martyr, because you won't be allowed to do what you want!

    That's why you're a card-carrying member of the Society for the Protection of the Rights of Bullies.