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After 6-Year Beta Test, All Gmail Users Get 'Undo Send'

jones_supa writes: Since 2009, Google has been beta testing a feature in Gmail called "Undo Send." It allows you to delay emails up to 30 seconds from when you press the "Send" button so you can take them back if you immediately decide it was a bad idea to press the send button. Google announced in a blog post that Undo Send is becoming an official feature. For users who already had the Undo Send beta enabled, the feature will remain on, and those who didn't can turn it on via the General tab under Settings. Users can choose if they want to hold their mail for 5, 10, 20 or 30 seconds.

52 of 95 comments (clear)

  1. Next Up: *Delay* delay send by Lexible · · Score: 2

    With future upgrades to the functionality for the foreseeable future.

    1. Re: Next Up: *Delay* delay send by Anonymous Coward · · Score: 2, Insightful

      I stand by my words, never regretted clicking send.

      This is a feature for people for whom 30 seconds is long enough to change their mind on if they have something to say.

      Maybe they could think for 30 seconds and ask two questions.

          Is the going to the right person ? Do I need to send this ?

    2. Re: Next Up: *Delay* delay send by jc42 · · Score: 4, Informative

      I stand by my words, never regretted clicking send. This is a feature for people for whom 30 seconds is long enough to change their mind on if they have something to say. Maybe they could think for 30 seconds and ask two questions.

      Well, a few years ago, I'd have said the same. But then I got involved with several of the latest "smart" phones and tablets. As a result, I now think "Undo Send" sounds like a fine idea.

      The reason, of course, is all the times I've been typing a message, when suddenly it blinks out in mid-word, and I find that the partial message has apparently been sent. My muttered "WTF!?" has no effect. I've generally had no idea what I may have done (if anything) that caused the software to act that way. This happened once today on my Android (HTC ONE) phone, and I've seen it on several iPads and Android tablets. My wife reports the same behavior on her iPhone.

      Of course, this wasn't a case of me clicking Send, so perhaps your "never regretted clicking send" does apply. But it'll be useful if a Send triggered by the software itself when I didn't want it to send anything will suffice as grounds for wanting an Unsend capability.

      The only problem is the 30-second window. The email (and IM) interfaces are getting progressively more baroque, and that may often not be enough time to understand what has gone wrong inside the goofy software. What we really need is a way to tell it "Don't ever send anything unless I explicitly hit the Send button." But the clever software "designers" also seem to be eliminating things as mundane as buttons with words on them, replacing them with idiosyncratic icons (different in every email/message app) whose behaviour can be hard to remember if you routinely work on several different machines, as many of us do.

      (Just today, I tried to back out of a messaging app by using what looked a lot like the usual left-pointing "Return to previous screen" button. It sent the message, though I'm not sure who it went to, and I hadn't even intentionally been trying to make a reply. Things really are getting this messed up. ;-)

      --
      Those who do study history are doomed to stand helplessly by while everyone else repeats it.
    3. Re: Next Up: *Delay* delay send by Barsteward · · Score: 1

      I've got into the habit of putting angry-based emails into draft until i calm down and redo them.

      I don't use twitter but it should have something like this if it doesn't already.

      --
      "The hands that help are better far than lips that pray." - Robert Ingersoll (1833-1899)
    4. Re: Next Up: *Delay* delay send by One+With+Whisp · · Score: 1

      But no....the more likely explanation is that you DIDN'T click send, and the mail clients on multiple touch enabled devices are all just buggy enough that they are all just randomly sending emails on their own.

      You and I both know this is a problem with the touch screen interface. Touch screen technology just isn't ready for prime time yet.

    5. Re: Next Up: *Delay* delay send by allo · · Score: 1

      Easiest option: fill in the e-mail address last.

  2. What About... by VorpalRodent · · Score: 4, Insightful

    More importantly, can we get an "Undo Post" on Slashdot for when we accidentally say something we regret?

    Better yet, how about a collective "Undo Submit" to rescind articles that everyone agrees the editors should never have allowed through?

    --
    Take it to the limit, everybody to the limit, come on, everybody fhqwhgads.
    1. Re:What About... by Anonymous Coward · · Score: 5, Insightful

      I'd rather have Undo beta.

    2. Re: What About... by DigiShaman · · Score: 1, Insightful

      Abortion: it's not just for babies. I choose to give this comment life!

      --
      Life is not for the lazy.
    3. Re:What About... by penguinoid · · Score: 5, Funny

      I'd rather have Undo beta.

      That feature is still in beta.

      --
      Don't waste your vote! Vote for whoever you want, unless you live in a swing state it won't matter anyways
    4. Re:What About... by Anubis+IV · · Score: 3, Insightful

      I'd prefer a "Retract Comment" button that kept the comment there but changed the formatting in some way to indicate I no longer stood by it. When (not if) I say something stupid, I deserve to be called out on it and the ensuing conversations deserve to have my post there in order to preserve their context, but I also deserve a chance to learn from my mistake and to help others use my mistake as an opportunity to learn. Removing my post removes the context for later posts and deprives others of an opportunity to learn from my stupidity.

      There have been countless times here on Slashdot when I've unknowingly said something that was inaccurate and have had a thoughtful post correct me with the right information. Sometimes they're snarky, sometimes they stick to just the facts, and sometimes they blow me out of the water with vitriol, but regardless of how they do it, when they point out that I got something horribly wrong, I'd love to be able to retract my post so that the focus gets put on theirs, especially in cases where I was up-modded before I was corrected.

  3. 30 seconds isn't enough by bjdevil66 · · Score: 3

    How about 5 or 10 mins? I know "scheduled" sending can do this, but this sounds a lot easier - and the usual time of, "oh crap - shouldn't have sent that!", time period for me is about 5 mins (I've found the answer, realized it went to the wrong person, etc.)...

    1. Re:30 seconds isn't enough by KGIII · · Score: 1

      Hold a rope so your climbing partner does not fall? I do not know. Maybe you should have taken five minutes to think about that? Or maybe I should take a few minutes to see if there are alternate definitions? I can not think of any off the top of my head so screw it.

      --
      "So long and thanks for all the fish."
    2. Re:30 seconds isn't enough by bjdevil66 · · Score: 1

      I see your point, but that's not how many others (including myself) use email in an ever faster and shorter attention spanned world. This would probably also save a lot of, "Do you know where/what/how..." emails (and their pointless replies because you already found the answer) from going out.

    3. Re:30 seconds isn't enough by bjdevil66 · · Score: 1

      Exactly. Many people are so swamped with email that it takes too long for them to even read them all to be effective for quick communication. You text them, or (shudder) actually call them...

  4. How about fixing the send first? by peragrin · · Score: 1

    Since January an increasing number of gmail users are losing sent emails. They show as sent on the sender's side but never show up at the destination server. They aren't blocked as spam, they aren't rejected just lost due sending timeouts. I have lost at least 6 emails since last week that I sent but I confirmed were never received. Worst it is usually blocked to other gmail users, or Google apps domain addresses. How can emails fail silently like that?

    --
    i thought once I was found, but it was only a dream.
    1. Re:How about fixing the send first? by bobbied · · Score: 2

      It's clear to me that the mail server at Clinton.com ate them..... Blame Hillary! (Well that and a route error)

      --
      "File to fit, pound to insert, paint to match" - Aircraft Maintenance 101
    2. Re:How about fixing the send first? by Anonymous Coward · · Score: 1, Informative

      You're doing it wrong. No one is having this problem but you.

    3. Re:How about fixing the send first? by viperidaenz · · Score: 1

      How can it fail silently?
      When a server sends an email, it hands it off to another server. If that server responds with a success but fails to send the email later on, no one is told the email failed.

      The protocol has no method to ensure delivery.

      It's kind of like real mail. You put your letter in the mail box, as far as you're concerned it has been sent.
      You never get told where your letter ends up.
      If it never arrives, you don't know if it's been delayed somewhere, sitting in some queue or lost completely.
      The best you can do is request the recipient send you confirmation they received the mail. In email terms this is a "read receipt". But if you never receive the receipt, you don't know if that's because the return message failed to send or the reader didn't bother sending the receipt.

      The only option to ensure delivery/trace-ability of your letter is to use another method of delivery, like a courier that requires a signature.

    4. Re:How about fixing the send first? by LordKronos · · Score: 1

      I don't know about any increase since January, but I have (for many years) experienced multiple emails sent from gmail that have failed to make it to their recipient. The commonality I've noticed is that they all involve yahoo mail recipients. They are not getting bounced back to me, not showing up in their spam, or anything else. One user was technically savvy, and couldn't find anything on his end to cause it. Another user I actually looked at her account and I could see no sort of filters that could explain it. And it's not just spurious emails here and there. One user I emailed 3 or 4 times over the course of a few days, and he never got any of them.

    5. Re:How about fixing the send first? by hendrips · · Score: 1

      I have had Gmail silently fail to send emails before. Not a large number, but a couple of times. I don't know about the problem getting worse recently, but it has happened to me - so not just peragrin.

  5. Huh? by Kazoo+the+Clown · · Score: 1

    Isn't this a bit like setting the clock ahead 10 minutes so you won't be late to appointments?

    1. Re:Huh? by Sowelu · · Score: 1

      If a stupid cognitive tweak works, it isn't stupid.

      Okay, maybe it is, but that's no reason not to keep using it.

    2. Re:Huh? by Ksevio · · Score: 1

      Similar, but it's like on slashdot where you have to do a preview of your post before you post it, except in this case it sends after 30 seconds. Enough time to review it quickly and realize you didn't mean to reply-all.

  6. Re:Popup notifications by Sowelu · · Score: 2

    I swear there used to be an attachment-specific lab that would check your outgoing email for keywords that imply an attachment, and if they were present but you didn't attach anything, would warn you before sending. I don't see it on the list of labs now though. Maybe I hallucinated it.

  7. It already exists!! by Overzeetop · · Score: 4, Funny

    The [Undo Post] button has been mislabeled as [Continue Editing], but it works even better than an undo post because you can just change your text as many times as you want until you hit the [Commit Forever] button. Note that the actual [Post] button has been mislabeled as [Preview] and the [Commit Forever] button has been mislabeled as [Post]. Slashdot is aware of this bug in the new code, but there are no resources available to fix it in the foreseeable future.

    --
    Is it just my observation, or are there way too many stupid people in the world?
  8. Re:Popup notifications by dos1 · · Score: 2

    Either you didn't, or we both did.

  9. Need more choices by tds67 · · Score: 2, Funny

    Users can choose if they want to hold their mail for 5, 10, 20 or 30 seconds.

    Can we choose between seconds and hours? It takes time for the Vodka to wear off.

  10. Not So! by ve3oat · · Score: 1

    All I see under Settings > General are Language, Maximum page size, Signature, Personal level indicators, and Vacation response. Thee is nothing about "Undo". What gives, Google??

  11. Not Quite . . . by hduff · · Score: 1

    Not if you prefer the basic HTML interface over their fancy-schmancy "Standard View"; UNDO SEND is not available for me.

    --
    "I believe in Karma. That means I can do bad things to people all day long and I assume they deserve it." : Dogbert
  12. huh by ChoGGi · · Score: 1

    Been using it for so long, I'd just assumed it was already an official part of gmail

  13. It came back! by Impy+the+Impiuos+Imp · · Score: 1

    Sofia Vergara: Yay! It unsendided!

    --
    (-1: Post disagrees with my already-settled worldview) is not a valid mod option.
  14. Really? No way! by AndyKron · · Score: 1

    A programmable send delay? Seriously? That's more stupid than the recycle bin!

  15. I much prefer 'Message Recalls' by unixisc · · Score: 1

    To this day, there is no better feature of emails i.e. Microsoft Exchange here - than Message Recall. The ability to recall a message that's not yet been read or opened by the recipient - maybe due to the wrong recipient, or something you wished to edit. That's a lot more useful than the limited 30 second margin to undo a send.

    Why couldn't Sendmail - bloated as it is - be tweaked to support such a feature?

    1. Re:I much prefer 'Message Recalls' by Todd+Knarr · · Score: 1

      Because Sendmail and other MTAs don't have the message by that point. It's in the recipient's mailbox, and it's probably an IMAP server that has it at that point. Assuming their mail client hasn't downloaded it. The general rule is that only the user gives orders about their mailbox, so you aren't going to be able to order it to delete their messages. Their mail client definitely isn't going to comply without at least asking them first, and many people set them to refuse such requests to avoid complications.

      Bluntly put, don't expect to have any control over what happens to a message once it leaves your hands because you're no longer in control of it.

    2. Re:I much prefer 'Message Recalls' by freeze128 · · Score: 1

      Sometimes I get an email that says "Sender xxxx would like to recall the following message...", to which I reply, "Yeah, I bet they would!"

    3. Re:I much prefer 'Message Recalls' by tehcyder · · Score: 1

      Sometimes I get an email that says "Sender xxxx would like to recall the following message...", to which I reply, "Yeah, I bet they would!"

      "...and sadly, I have already forwarded it to my lawyers, the local police and the FBI."

      --
      To have a right to do a thing is not at all the same as to be right in doing it
    4. Re:I much prefer 'Message Recalls' by dave420 · · Score: 1

      You might want to read up on how email works, then you'd know why such a suggestion is slightly far fetched.

    5. Re:I much prefer 'Message Recalls' by unixisc · · Score: 1

      Given that it works w/ Microsoft Exchange/Outlook, it's obviously not far fetched. You might have a point if you said that it's impossible on Sendmail like Todd Knarr did, although that would still miss the point about why a message that's not been read by it's intended recipient can't be recalled.

  16. Re:Popup notifications by LinuxIsGarbage · · Score: 1

    It's built in functionality. Write "Find attached" in a gmail message and don't attach anything, you will get a popup.

  17. AOL had the "unsend" feature decades ago by kriston · · Score: 2

    AOL had the "unsend" feature decades ago, which actually "unsended" emails after they were sent.

    So did Lotus Notes, and Microsoft Exchange.

    This "feature" is a 30-second delay on outbound messages, a clever hack, but how is this news to anyone?

    It's the "beer goggles" extension re-warmed for clueless Gmail users as it graduates out of Gmail Labs.

    Feh.

    Try harder, Google. Try harder.

    --

    Kriston

    1. Re:AOL had the "unsend" feature decades ago by tehcyder · · Score: 1

      That must be the only post in slashdot history to mention AOL, Lotus Notes and Microsoft in one post without metaphorically spitting three times.

      --
      To have a right to do a thing is not at all the same as to be right in doing it
    2. Re:AOL had the "unsend" feature decades ago by erikscott · · Score: 1

      Yeah - am I the only person who thinks the Google Goggles questions are a little too easy?

    3. Re:AOL had the "unsend" feature decades ago by kriston · · Score: 1

      Sorry, but on the AOL and Lotus Notes platforms, the deletion was compulsory. You cannot read an unsent message on AOL or Lotus Notes.

      --

      Kriston

  18. Re:The important question is by qrwe · · Score: 1

    It's not sent anywhere until the time is up.

    --
    There are 2 types of people in the world - those who understand decimal and those who don't.
  19. Obviously a very complicated feature by quax · · Score: 3, Funny

    6 years testing seems totally appropriate.

    Agile coding at its best.

  20. Ironic? by hercludes · · Score: 1

    The people who will use this feature are too impatient to read their email before sending, yet patient enough to wait six fucking years for a stopwatch.

  21. srsly? by yanyan · · Score: 1

    6 years in beta test for silly "undo send", and yet still no option to disable automatic top-posting when replying to messages, or proper quoting of HTML messages.

  22. Re:The important question is by CronoCloud · · Score: 1

    how does this work through IMAP?

    It doesn't, I think.

    Who is even using g-mail via web interface these days?

    Everyone except the few nerds using gmail via IMAP.

  23. Better than exchange by grilled-cheese · · Score: 1

    I laugh a little inside when I get email recall requests. They also make me want to read the original email more.

  24. Good feature by CauseBy · · Score: 1

    I like this feature and I use it. It has saved me from many typos and a few reconsidered emails. But I think it's a poorly implemented feature. It should be a side-effect feature of a generally implemented send-later feature. The default timeout would be 20 seconds, and you could choose from a popup any longer wait period or a specific time. I would love that feature: send my brother's happy-birthday email tomorrow morning, for instance.

  25. Re:What I wrote's nonsense dave420? by unixisc · · Score: 1

    Can your host files - or any other /etc files - work in conjunction w/ Sendmail to enable email recall, if a recipient hasn't yet read it? If not, why not?