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Samsung Cripples Windows Update To Prevent Incompatible Drivers

jones_supa writes: A file called Disable_Windowsupdate.exe — probably malware, right? It's actually a "helper" utility from Samsung, for which their reasoning is: "When you enable Windows updates, it will install the Default Drivers for all the hardware no laptop which may or may not work. For example if there is USB 3.0 on laptop, the ports may not work with the installation of updates. So to prevent this, SW Update tool will prevent the Windows updates." Too bad that the solution means disabling all critical security updates as well. This isn't the first time an OEM has compromised the security of its users. From earlier this year, we remember the Superfish adware from Lenovo, and system security being compromised by the LG split screen software.

5 of 289 comments (clear)

  1. What? by DanJ_UK · · Score: 5, Insightful

    You've got to be fucking shitting me?

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    - Dan
  2. Terrible twos by Impy+the+Impiuos+Imp · · Score: 5, Insightful

    Samsung: You're terrible programmers!

    Microsoft: No, you are terrible programmers!

    Kids, kids, you'really both terrible.

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    (-1: Post disagrees with my already-settled worldview) is not a valid mod option.
  3. Wow ... by gstoddart · · Score: 5, Insightful

    So, basically they have shit hardware or shit drivers, and the only way they can think of to fix this is to prevent your operating system from trying to apply updates?

    This sounds like incompetence all the way around, and is on-going proof of why I hate OEM laptops. Because they fill them with so much garbage.

    It seems like every time I hear anything about Samsung, I find myself thinking "nope, I would never buy their crap".

    And, once again, corporations put their own crappy "innovation" ahead of the needs of their customers.

    Pathetic.

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    Lost at C:>. Found at C.
  4. If true then Samsung is dead to me by sjbe · · Score: 5, Insightful

    If true then I guess I won't be buying any Samsung computers anytime soon. A company that stupid simply isn't worth doing business with. Add this to the Samsung TVs that listen to your living room and the bloatware on their Android devices and I pretty much can't see any reason to buy from Samsung these days.

  5. Tha's a tough one there... by Minwee · · Score: 5, Insightful

    Surely there must be a way to have avoided this.

    Maybe Microsoft should set up some kind of... Lab. To certify the Quality of Hardware for Windows. And maybe they could make it really simple for vendors like Samsung to send them copies of drivers for certification so that Windows Update would be aware that they existed.

    And maybe, instead of demanding millions of dollars in fees for this service, they could charge something simple up front like just $250 and then not cause any more problems. Then Samsung would have been able to run through a quick certification process and avoided all of this trouble.

    Man, why does Microsoft make it so hard for vendors to get their devices supported?