Charter Hires Net Neutrality Activist To Make Policy
An anonymous reader writes: The Federal Communications Commission has been at loggerheads with many ISPs lately, after the agency pushed through net neutrality rules that have now gone into effect. The defeat of Comcast's attempted acquisition of Time Warner Cable was hailed by many net neutrality activists as a victory, but then came the news that Charter was looking to buy TWC instead — which brought the worries back. But now Charter has taken the unusual step of hiring one of those activists to help develop its policy: Marvin Ammori. He says, "Charter hired me—which, to be honest, took some humility on its part since I have helped lead public campaigns against cable companies like Charter—to advise it in crafting its commitment to network neutrality. After our negotiation, I can say Charter is offering the strongest network neutrality commitments ever offered—in any merger or, to my knowledge, in any nation. In fact, in the end, I personally wrote the commitments." Put briefly, Charter agreed to abide by the interconnection mandates and prohibition of paid prioritization — regardless of the outcome of pending litigation from the ISPs fighting it — for a minimum of three years. The company has also promised no data caps and no usage-based billing.
I know it goes totally again the slashdot manifesto to actually like a cable company, but in my area (West Michigan) Charter has been nothing but fantastic for over a decade now. They have been incredibly reliable, very responsive (are happy to bury new cables to your home if your old ones aren't up to the job, for example) to problems, offer an "internet only" package at a (small) discount, are at least 3x as fast as any other company in the area (Comcast and AT&T, both of which completely suck in this area). They have never blocked or throttled any traffic. Their representatives at the local office are even friendly and helpful. I can't wait until Charter finally takes over most of the Comcast network in my area, as many of my clients are on Comcast, which is around 25% the speed of Charter in my area (AT&T's top speed in my area is even worse). Crazy, but true.
About 10 years ago their service was not very good where I am. About 5 years ago that started to change. 2 years ago they called me up and just said, hey, just FYI I know you bought your own modem but we're sending you a new one for free. We just increased everybody to 60mb service (also no extra charge) and the modem you have won't work at those speeds.
Charter + Cable Card + Tivo Roamio has turned into just about the best tv/internet experience I've had. I never thought I'd say that about a cable company, but at least in the Greenville, SC area Charter does a great job.
"Don't teach a man to fish, feed yourself. He's a grown man. Fishing's not that hard." - Ron Swanson