Slashdot Mirror

← Back to Stories (view on slashdot.org)

Chromecast Update Bringing Grief For Many Users

Posted by timothy on from the everyone-complains dept.

An anonymous reader writes: Last week, many Chromecast users were automatically "upgraded" to build 32904. Among the issues seen with this update are placing some users on the 'beta' release track, issues with popular apps such as Plex, HBO GO, (more embarassingly) YouTube, and others. Google so far has been slow to respond or even acknowledge the issues brought by customers, save for the beta release mishap. If you're a Chromecast user, what's been your experience?

1 of 142 comments (clear)

  1. Response from Chromecast Community Manager by JackyGoogleCast · · Score: 5, Informative
    Hi Everyone,

    I'm the Chromecast Community Manager; I noticed your thread and wanted to respond.

    I don't know if you saw my response in our forum, but we posted the below around the Beta issue some users were seeing:

    "We've recently updated Chromecast and a small percentage of users received a debug message on the home screen. This update should not have any material negative user impact. We are pushing a fix to those impacted users shortly. If you would like to update immediately, please reboot your device (you do not need to factory data reset your device)."

    The OP posted links to our forum but if you have specific issues with the release not being addressed, please post in our forum.

    Jacky