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How Uber Takes Over a City
schwit1 suggests Bloomberg's story on one aspect of Uber's corporate behavior that may leave a sour taste in the mouth of anyone who'd like to believe the Uber-vs.-the-Cartels narrative. The company hired David Plouffe, known for managing Barack Obama's rise to fame, and many others as well, to help them navigate inevitable and ongoing moves for regulation. The scale is impressive; according to the article:
Over the past year, Uber built one of the largest and most successful lobbying forces in the country, with a presence in almost every statehouse. It has 250 lobbyists and 29 lobbying firms registered in capitols around the nation, at least a third more than Wal-Mart Stores. That doesn't count municipal lobbyists. In Portland, the 28th-largest city in the U.S., 10 people would ultimately register to lobby on Uber's behalf.
And while the article focuses mostly on the example of Portland, the effort is ongoing and nationwide.
You think an illegal immigrant is going to apply for a commercial driver's license as required by taxi companies?
Hahaha that's a good one. I had to use an alternate SSN with the CA DMV for a while because someone was pretending to be me... a much shorter, more Mexican version of a Mexican. He had a driver's license and apparent right to work. You think the taxi companies, who don't give a fuck about you because they don't have to because they have a monopoly, are going to do their due diligence? No, they're going to do the absolute bare minimum because they think you're just another asshole who needs ferrying, like everyone else, and protecting you is last on their list of things to do.
"You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
My wife and I use Uber on a regular basis. We, and most of our friends and acquaintances, have switched to ridesharing platforms and have not looked back. The main reasons are:
1) Convenience - car to your doorstep in minutes, rather than 20 minutes after the 15 minutes you waited on hold. Immediate availability and prompt, easy service is probaby 90% of the reason we use Uber. Certain use cases are possible now that were highly impractical before, like requesting an Uber from the office at lunchtime and having it be there by the time you get out of the building. I don't live in NYC so street hailing is a long shot and phone dispatch is a long wait.
2) Ease of Payment - just arriving at your destination completes the transaction on your chosen credit card; no more lies about only accepting cash and dirty looks when the cabbie has to dust off the old credit card imprint machine.
3) Quality of Service and Ratings - I have had mostly great experiences with Uber drivers, who get 5 stars. I had one that was awful, he got 1 star and a report that he (literally) didn't know how to drive. The ratings seem pretty accurate. In cab world, it's a crap shoot, and the quality of drivers has been 50/50 at best. To be fair, none of the bad cabbies have been as bad as the one awful Uber driver I had. But I've had plenty of great Uber drivers that were better (personality, road knowledge, driving skills) than all but the best few cab drivers I've ever had.
4) Cost - at least in my region, Uber is not really competing on cost; that is to say they're often as or more expensive than a comparable cab ride. Sometimes, certain rides are a few bucks cheaper, but it's almost never a pricing slam dunk that would drive choice over the above reasons. The cost is always reasonable unless it's big surge, in which case I can choose another RS, a traditional taxi, public transport, etc. They don't pull any funny business with the cost, unlike many cabs I've been in--no games with meter vs zone pricing and haggling over a short ride that somehow costs double what's on the sticker.
For us, the Uber platform has just been a hands-down better experience. It's not a bunch of hoopdies offering cut rate prices, it's a fast, no-hassle experience for which we frequently pay extra.
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