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8 Yelp Reviewers Hit With $1.2 Million Defamation Suits

New submitter goodboi writes: A Silicon Valley building contractor is suing 8 of its critics over the reviews they posted on Yelp. The negative reviews were filtered out by Yelp's secretive ranking system, but in court documents filed earlier this month, Link Corporation claims that the bad publicity cost over $165,000 in lost business.

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  1. Re:Goodbye free speech by Anonymous Coward · · Score: 4, Informative

    Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances.

  2. Re:Goodbye free speech by drinkypoo · · Score: 5, Informative

    It's already illegal to intentionally make false statements in writing for the purpose of causing harm. It's called Libel, and it's not new. This is not an "on the internet" law, this is just a law.

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  3. Re:Goodbye free speech by QuasiSteve · · Score: 5, Informative

    1. Freedom of speech is a government thing.

    2. Freedom of speech does not mean freedom from the consequences of such speech. Whether you're Anita Sarkeesian, the Dixie Chicks or Sir Tim Hunt - anything you say can and will be used against you in the court of public opinion - and potentially in the court of law if a target of your speech feels that your speech crossed the boundary into libel / slander / defamation.

    In this particular case, the business owner believes that the reviews are malicious, fake, the act of a single person, etc. etc. (read the actual document). Now it's up to the court to decide whether or not Yelp will have to notify the author(s) of those reviews, or hand over personal information directly, etc.

  4. Re:Goodbye free speech by Trailer+Trash · · Score: 4, Informative

    Once it was deemed to interfere with commercial activity it got trumped.

    Somewhere along the line it became illegal to say "I hired this company and they gave shitty service".

    No it didn't, at least not if the statement is factual. Given how Yelp is the 8 defendants may well be competitors who were just trying to knock the competition down a couple of notches.

    I see crap like that all the time on smaller businesses around here with which I am familiar. There'll be 5-star ratings that look like they were written by an employee and then 1-star ratings that look like they were written by someone who's never been there.

  5. The company is suing FAKE reviews by sinij · · Score: 5, Informative

    I know, I know who reads TFA. Still, the company in question is suing alleging these reviews are FAKE. That is they are not suing for negative reviews, they are suing unknown people for posting fake negative reviews.

    1. Re:The company is suing FAKE reviews by zoffdino · · Score: 4, Informative

      (1) A few weeks after they finished remodeling my house, my toddler suffered disfiguring injuries from an accident involving the new stove. The CPS came out to investigate and arrested my boyfriend, but dropped all charges immediately upon seeing the hazardous installation performed by Link Corporation. If you have young ones in the house, avoid this business at all costs! EDIT: After posting this review the owner threatened me via email and used highly derogatory language that cannot be repeated here -- from Richmond, CA. 0 friend, 1 review.

      Owners response: Right FAKE FAKE FAKE if this was true how come your insurance company or the police or cslb or anyone has never contacted us. I tell you why this is not even real. This person all these negative reviews are random Pics Google images and you will see who these people are.. Google images all negative Reviews are fake. Good news is this individual is digging himself into a deep hole..

      (I couldnt find (2) on Yelp)

      (3) Links work quality is pretty decent, but their professionalism leaves much to be desired. During a recent remodel I overheard the workers making crude and insensitive comments about my family background when they thought I was out of earshot. Theyve lost my respect and my business. -- from Atherton, CA. 0 friend, 1 review.

      Owners response: Hi I am the owner of Link corporation. Funny how we get 2 bad reviews same day yet we have never met you. If you can prove a contract an email estimate or business card to show it was our company I will buy you a vacation to Europe fly you first class any where.. There is another company trying to copy located in Cupertino called Link build and design, Our lawyers sent a letter to that company to stop using our name. Please you can call our office directly or myself we will show you it was not us we have no problems except people making things up online. Prove it was our company and please remove this review

      (4) These people talk a good game to get you to sign on the dotted line, but when it comes to execution the work is substandard and there will be constant "unforeseen" delays. Also they pressure you to leave positive reviews, which I found a little unseemly. -- Palo Alto, CA. 9 friends, 4 reviews.

      Owners response: Right I do not know who you are but we never have problems. You must be part of a Nigerian scam show any kind of proof were we did work for you or someone we had problems with. Fake review for 1 person writing all bad crap..We are friends with 99% of all our customers we always have at least 4 homes under construction that anyone can visit and talk with our clients

      (5) John was hired at a moments notice based on recommendation from a worker in the Lowes plumbing department. And while the job started well, in the end his company left the old galvanized pipe inside all walls on a whole house copper repipe job. I had to fire him and hire another contractor to finish the job. -- Los Gatos, CA. 20 friends, 32 reviews

      Owners response: This guy is on drugs and this is not valid Post..We have pride and 100% care in all the work we do and i want all our jobs perfect..This scam man has never ever contacted our company except during the holidays asking for donations.. He has no friends and no proof.. We have never ever in 23 years done any work in los gatos Nothing..99.9% of all our jobs our Referrals..

      (6) The john olin he send plumber for change house pipe. Plumber he work four days he finish, pipe make noise. Like hammer loud noise turn on water. Pipe not right, San Jose plumber fix pipe no john Olin. Jim. -- Cupertino, LA. 3 friends, 7 reviews.

      Owners response: We have been bombarded by fake reviews the last few days and are having our Legal Te

    2. Re:The company is suing FAKE reviews by AndyMoney · · Score: 5, Informative

      Do a quick google image search on those profile pictures. They are all over stock photo and community sites. Those are clearly fake reviews and the summary of this article SHOULD read "Owner of 8 FAKE Yelp Reviewer Accounts Hit with 1.2 mill Def. Suit".

  6. Re:Maths much? by freak0fnature · · Score: 5, Informative

    No, read the article. They are sure it is one person harassing them and they are confident they know who it is. The only way to prove it in court is by getting Yelp to turn over any information that can help them identify who it is.

  7. Re:Civil versus criminal law by penix1 · · Score: 3, Informative

    ...but if you do so maliciously and mendaciously...

    That has nothing to do with the case IF what is said is true. Remember, truth is a defense against slander / libel. The motivation behind what is said is only considered if what was said is not true.

    --
    This is a sig. This is only a sig. Had this been an actual sig you would have been informed where to tune for more sigs.
  8. Google image search? by nbauman · · Score: 3, Informative

    Did you do a Google Image search too?

    On Yelp, this guy is Deepak Patel http://www.yelp.com/not_recomm...

    But at Norwest Venture Partners, he's Sanjay Rao https://angel.co/norwest-ventu...

    They also had no complaints at the BBB. http://www.bbb.org/losangeless...

    Also, I looked on Google for the lawsuit National Collection Agency, Inc. Vs Link Corporation, Et Al Case Number 1-08-CV-129441

    Couldn't find it.