Slashdot Mirror
Samsung Woos Developers As It Eyes Tizen Expansion Beyond Smartphones
New submitter Manish Singh writes: Why is Samsung, the South Korean technology conglomerate which has the tentpole position in Android, becoming increasinglu focused on its homegrown operating system Tizen? At its annual developer summit this week, the company announced new SDKs for smartwatches, smart TVs, and smartphones, and also shared its future roadmap.
I bought into the Samsung hype, fancy TV, best of breed mobile devices, I even have a Samsung Microwave. But as an owner I find their service to be among the worst I've ever come across. When my phone stopped working, they said it was water damaged and not covered by warranty. After weeks of phone calls and letter writing I had to take them to court to get a replacement. Ironically at about the same time, my daughter's iPod stopped working in a similar manner. 2 minutes in the Apple store they replaced it on the spot despite it having a cracked screen. I still won't own any Apple devices due to their overly restrictive interface, but they know how to treat their customers
Samsung recently pushed out an updated firmware for their LED TVs which breaks Plex, the most popular app for Samsung TVs. This issue is all over the Internet and Samsung's response is deafening silence. They won't roll back or even offer an alternate FW version, customers are left on their own and treated like shit.
I'll never buy another Samsung product no matter how good the specs are. Backup service is equally important and these guys are the worst at it.
I have a Galaxy Note II, and I must agree. The hardware is solid (although the design is rather dull), but this thing would be nearly unusable if I couldn't install a different launcher. TouchWiz is a huge step backwards if you're used to "stock" Android.
Circumcision is child abuse.
I have a laser printer and smart tv from Samsung. Neither of those have received a single firmware update, despite the numerous software bugs they have. In reality all the smart-tv features are completely useless due to bugs and/or general slowness. Since Samsung does not show any kind of care for their products after money has changed hands, I will not buy a single device from them again.