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Court: FTC Can Punish Companies With Sloppy Cybersecurity

jfruh writes: The Congressional act that created the Federal Trade Commission gave that agency broad powers to punish companies engaged in "unfair and deceptive practices." Today, a U.S. appeals court affirmed that sloppy cybersecurity falls under that umbrella. The case involves data breaches at Wyndham Worldwide, which stored customer payment card information in clear, readable text, and used easily guessed passwords to access its important systems.

86 comments

  1. I'll piss on a spark plug... by Anonymous Coward · · Score: 0

    Other than rhetoric and a finger waggle, I'll piss on a park plug if I see any improvement in business security due to this. Most likely, if this ever gets used, businesses will take the FTC to court, say they are not a law enforcement body, and security is not considered misrepresenting... or just throw up their hands and say hackers can get in no matter what.

    1. Re:I'll piss on a spark plug... by Anonymous Coward · · Score: 0

      What is a park plug?

      Is it as big as a whole park?

    2. Re:I'll piss on a spark plug... by PopeRatzo · · Score: 2

      Most likely, if this ever gets used, businesses will take the FTC to court, say they are not a law enforcement body

      Except, the FTC is most definitely a law enforcement body.

      http://www.encyclopedia.com/to...

      Federal Trade Commission (FTC)
      The Federal Trade Commission (FTC) was established as an independent administrative agency pursuant to the Federal Trade Commission Act of 1914. The purpose of the FTC is to enforce the provisions of the Federal Trade Commission Act, which prohibits "unfair or deceptive acts or practices in commerce." The Clayton Antitrust Act (1914) also granted the FTC the authority to act against specific and unfair monopolistic practices. The FTC is considered to be a law enforcement agency, and like other such agencies it lacks punitive authority. Although the FTC cannot punish violators—that is the responsibility of the judicial system—it can issue cease and desist orders and argue cases in federal and administrative courts.

      Today, the Federal Trade Commission serves an important function as a protector of both consumer and business rights. While the restrictions that it imposes on business practices often receive the most attention, other laws enforced by the FTC—such as the 1979 Franchise Rule, which directed franchisors to provide full disclosure of franchise information to prospective franchisees—have been of great benefit to entrepreneurs and small business owners.

      Emphasis added.

      --
      You are welcome on my lawn.
    3. Re:I'll piss on a spark plug... by myowntrueself · · Score: 1

      Wait wtf

      "Today, the Federal Trade Commission serves an important function as a protector of both consumer and business rights."

      Consumers have rights in the USA? Surely thats un-American!

      --
      In the free world the media isn't government run; the government is media run.
  2. Written by Tablizer · · Score: 1

    I'd like to see clear(er) written guidelines for how say customer data should be cared for. And because their may be valid reasons to deviate from the guidelines, perhaps request that the reason for the deviations be written down by the organization and supplied on request to the FTC.

    1. Re:Written by Anonymous Coward · · Score: 0

      I'd like to see a reasonable publication out of the FTC first. Bank-like security would cripple most shops.

    2. Re:Written by Anonymous Coward · · Score: 1

      I'd like to see clear(er) written guidelines for how say customer data should be cared for. And because their may be valid reasons to deviate from the guidelines, perhaps request that the reason for the deviations be written down by the organization and supplied on request to the FTC.

      Oh, you mean like when a company agrees to process credit card transactions the written guidelines that dictate PCI-DSS 3.0 compliance?

      (Sorry, but in the example provided in TFS, it sure as shit seems pretty cut and dry)

    3. Re:Written by DrRiAdGeOrN · · Score: 1

      There are plenty of publications, NIST, SANS, US Cert, etc. Pick your flavor and get started. First and foremost is an inventory and then work through junk to see what is at risk. Most small/medium commercial places are downright scary.

    4. Re:Written by Anonymous Coward · · Score: 0

      Exactly -- people should scan their own servers with Nessus, realize how crappy they are doing the basics (just the publicly visible stuff), and then work their way up to more secure systems.

      Note: Nessus is just scans your publicly accessible ports, and anyone can scan your servers and see how crappy your network is. It does not scan for bad designs (storing passwords in a database, etc). That is where NIST, FIPS, PCI and other security best practices are documented.

    5. Re:Written by Falconnan · · Score: 5, Interesting

      Well, if you can't even minimally secure a customer's data, you probably shouldn't collect and keep it. This company was keeping unencrypted financial data on non-firewalled systems. "Bank-like"? Really? How about equivalent to a kid's lemonade stand? Seriously, if I set the bar any lower a snail with a broken foot could clear it.

      What would make a big difference would be to force businesses beyond a certain size to assume liability for breaches, with minimum punitive damages and a presumption of responsibility. Then let the insurance companies dictate what will/won't be covered. As soon as there's a financial incentive, you'll get whiplash keeping up with security upgrades.

      Frankly, I'd like to see companies punished for attempting to prosecute legitimate security research. However, one battle at a time seems wise.

    6. Re:Written by Anonymous Coward · · Score: 0

      I say if you choose to keep peoples banking info, then there's no reason you shouldn't have to follow bank-like security. Don't want to follow those rules? Don't keep banking info.

    7. Re:Written by swillden · · Score: 3, Interesting

      I'd like to see a reasonable publication out of the FTC first. Bank-like security would cripple most shops.

      "Bank-like security": I don't think that phrase means what you think it means.

      I spent ten years as a security consultant in the financial industry, and bank security sucks. Large tech companies do a better job. Google, where I work now, is dramatically better than any major US bank, and although I haven't been behind their curtains it appears to me that Apple, Microsoft, Amazon, etc., are very good as well.

      I think what it boils down to is that while banks know they need security they tend to be dominated by bankers, not the sort of technical people who know how to build secure systems. Big tech companies, on the other hand, may or may not actually need as much security but they have lots of geeks, among them a number who understand how to think about I/T security. Well, somewhat. Banks do tend to have a better understanding of the notion of risk mitigation, especially non-technical mitigation; techies tend to think in more absolute terms and about automated solutions. That absolutist, automated view allows fewer compromises, though, and more comprehensive and proactive analysis, where banks tend to be more reactive.

      Anyway, I think you'd find that actual bank-like I/T security is not what you imagine bank-like I/T security to be, and wouldn't be particularly onerous.

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    8. Re:Written by Skuld-Chan · · Score: 3, Informative

      PCI Compliance? While I agree its not 100% perfect - having documentation from some compliance officer at your company that you met or exceeded all their baseline recommendations should get you out of hot water if something bad were to happen.

      If you work in the medical field - there's HIPAA - which again most hospitals, clinics and labs probably have a compliance person on staff that is supposed to set policy on this sort of thing and audit systems for compliance.

      If you google around there's a standard for every single business/market you can think of.

    9. Re:Written by Schmorgluck · · Score: 1

      You know, what you describe is roughly one of the missions of those fancy Data Protection Agencies we have in Europe.

      --
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    10. Re:Written by Zontar+The+Mindless · · Score: 1

      Me, too. Since I'm opposed to capital punishment, let's start with life in the electric chair for anyone who thinks it's anywhere near acceptable to store credit card info in plaintext.

      --
      Il n'y a pas de Planet B.
    11. Re:Written by TechyImmigrant · · Score: 1

      I'd like to see clear(er) written guidelines for how say customer data should be cared for. And because their may be valid reasons to deviate from the guidelines, perhaps request that the reason for the deviations be written down by the organization and supplied on request to the FTC.

      Oh, you mean like when a company agrees to process credit card transactions the written guidelines that dictate PCI-DSS 3.0 compliance?

      (Sorry, but in the example provided in TFS, it sure as shit seems pretty cut and dry)

      Can you explain how PCI-DSS 3.0 stops anything getting hacked? You know the Target and Home Depot systems were PCI compliant right?

      The NIST stuff isn't so awful, but it's not in a form that's very useful. It's lots of little specs that don't fit together into a system. However it contains very useful specs on means for an organization to protect itself. This is good.

      This is a solvable problem, but the PCI specs are a barrier to uniform adoption of something effective.

      --
      I should use this sig to advertise my book ISBN-13 : 978-1501515132.
  3. By "Punish" they mean "Cash In" by Anonymous Coward · · Score: 0

    How exactly do punitive measures improve lax data security policies?

    So some company gets wrecked and now it owes the FTC something, great plan, say hello to shell companies harboring data "on the behalf of" the actual company

    Fly by nite cloud operators take note! It's money time

    1. Re:By "Punish" they mean "Cash In" by Anonymous Coward · · Score: 0

      What is needed is deterrence.

      The FTC hasn't been that great at this. The robocallers and the do-not-call list? What the boiler rooms do is have holding companies, so when the FTC fines them, they shut down XYZ Marketing, and start up ABC marketing, with the same people, calls, and so on. Trying to pierce the corporate veil just means they will find some company out of Anguilla and the trail stops there.

      There is only one entity that has -any- sway in computer security... and that is Visa and Mastercard. A company that gets their merchant account yanked is fucked, pure and simple. No business can rely on PayPal or Apple Pay outside of an operation out of a garage, so what Visa puts out with PCI-DSS3 has actual teeth.

      Government? If they pass laws, they are easily bypassed. Look at HIPAA and SOX, and how toothless those are.

  4. Oh really by Anonymous Coward · · Score: 0

    What about the recent breach vast amounts of info on people with security clearances from government repos.

  5. I agree with this in principle, however... by Rainbow+Nerds · · Score: 4, Insightful

    What constitutes sufficiently strong security practices? This seems subjective unless there are clear rules published. Obviously we'd agree that the practices in the summary are truly awful, but there are plenty of data breaches that don't seem quite as egregious. Are there going to be standards for applying patches to vulnerable software? What about human error such as tricking someone to giving out data they shouldn't or losing hard drives with data? Unless clear standards are published, this seems like an opportunity for selective enforcement. Also, while I understand it's a different agency, the US government is one of the worst offenders in terms of poor security practices. Who will hold the IRS accountable for their data breach, for example? It's hypocritical for the government to hold businesses accountable when they're an awful offender, too.

    --
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    1. Re:I agree with this in principle, however... by Anonymous Coward · · Score: 0

      The FTC isn't out to punish companies for not having sufficiently strong security practices. They're punishing a company for failing to use reasonable security practices.
      The FTC is simply punishing a company that caused serious economic harm as a result of terrible business practice. They don't publish standards, and it's not their place to publish cybersecurity standards any more than it's their place to publish 'how not to defraud the public' standards. The people they're punishing wouldn't have read the standards even if they had been published... I mean come on, plaintext credit card information stored behind trivial passwords?

    2. Re:I agree with this in principle, however... by Rainbow+Nerds · · Score: 1

      I don't think anyone would consider the "security practices" described in the article summary to be reasonable. That's also a pretty extreme example. I'd like to think that most businesses have better security practices than this. However, security encompasses a wide variety of things including encryption, applying patches for vulnerabilities, controlling who has access to systems and data, passwords, etc... What one person considers reasonable security might not be considered reasonable by others. If you don't define what constitutes "reasonable" security practices, it's very subjective. When fines can be issued for something that's subjective, it allows for the possibility of selective enforcement and abuse. I also don't think this is necessary, either. We have laws to punish criminals who steal data. Businesses can also be punished for poor security practices though a civil suit for negligence. Why do we need the FTC when there are already ways to accomplish the intended effect?

      --
      M-I-Z
      kU still sucks!
    3. Re:I agree with this in principle, however... by Anonymous Coward · · Score: 0

      Define reasonable.
      This seems like the kind of law that's extremely well intentioned, but ends up with lots of people fined with no real benefit to society.

    4. Re:I agree with this in principle, however... by darkain · · Score: 1

      Here is your publication of what is "secure" - https://www.pcisecuritystandar...

    5. Re:I agree with this in principle, however... by Anonymous Coward · · Score: 0

      If I were a libertarian I would have faith that the market would react appropriately and we'd have folks like Visa and MasterCard refusing to do business with Wyndham Worldwide after such an egregious lapse in PCI DSS.

      OK... y'all can stop laughing now.

    6. Re:I agree with this in principle, however... by Anonymous Coward · · Score: 0

      "It's hypocritical for the government to hold businesses accountable when they're an awful offender, too."

      This is an unworkable mindset and a downward spiral. Should the government be held accountable? Yes. If they make mistakes does that mean you should get to make the same mistakes without consequences? It's like expecting your parents to be perfect and when you discover they aren't deciding you can do whatever the hell you want... because. Hold them both accountable.
      We humans are always looking for ways to weasel out of being responsible and this is one of the most over used ways.

    7. Re:I agree with this in principle, however... by AmiMoJo · · Score: 1

      Insurance companies and banks already have informal standards for minimal security that they expect their clients to have. If your credit card is used fraudulently online UK banks will ask if you have any anti-virus software installed, how you store passwords and if your OS is up to date. Considering XP is now no longer supported I wouldn't admit to running that.

      Insurance companies have similar standards for both computer security and physical security. If you are burgled and didn't put locks on your doors they won't pay. If you leave ground floor windows open, they often won't pay.

      There should be clearly agreed standards for all this, but at the moment it's just down to individual organizations to decide.

      --
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    8. Re:I agree with this in principle, however... by Anonymous Coward · · Score: 0

      If only there were some kind of national institution that set standards for technology... That theoretical organization could theoretically define a scale of high, medium, and low for confidentiality, integrity, and availability. With that in place the organization might go further and define security controls for meeting those objectives. Perhaps they should even have some kind of national database listing well-known vulnerabilities and standards for automating security.

    9. Re:I agree with this in principle, however... by Anonymous Coward · · Score: 0

      Look folks! Government doing what it is supposed to do! Setting standards and doing enforcement. NIST sets the standards; FTC gets to do the enforcement. Some one go tell Ronnie Raygun so he can roll over in his grave.

    10. Re:I agree with this in principle, however... by Anonymous Coward · · Score: 0

      Since when is the government ever held accountable to law, or even their own policies?

    11. Re:I agree with this in principle, however... by burbilog · · Score: 1

      What constitutes sufficiently strong security practices?

      This is the main question. What if government mandates certain antivirus program on every computer and who cares if you run linux?

  6. Corporations by penguinoid · · Score: 1

    Of course, it's much harder to punish the people actually responsible for the bad practices if they're part of a corporation. Especially if they plan ahead how to diffuse the responsibility.

    --
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    1. Re:Corporations by aaron4801 · · Score: 1

      But is that what we really want? If CEOs are personally responsible for every action taken by a company, say hello to oppressive micro-management. I don't mean the normal "my manager wants to cover his ass" micro-management. If you turn this into a "perfect security or jailtime" proposition, there will be real consequenses all the way down the ladder. So maybe the CEO isn't the one ultimately responsible for website security...send the webmaster to jail? How far do we take that? Individual programmers are now criminally responsible for bugs?

    2. Re:Corporations by tomhath · · Score: 1

      There's no practical way to define "bad practices". Better is to treat data theft the same as any other theft; punish the thief.

    3. Re:Corporations by penguinoid · · Score: 4, Insightful

      The trouble is when the CEO says "don't bother with security", and his underlings have to obey or get fired, then the CEO claims he can't be blamed for the actions of his underlings. Of course, the way the CEO says "don't bother with security" is by setting spending and productivity requirements, such that no spending can actually be done on security else you get fired for lack of productivity.

      --
      Don't waste your vote! Vote for whoever you want, unless you live in a swing state it won't matter anyways
    4. Re:Corporations by WindBourne · · Score: 1

      Wrong. Assume that you have your kid at a daycare and they leave the door wide open all the time. In addition, it turns out that the back that you were not allowed to see is where they put the kid and it is right by the road. Then your kid is stolen. It would be BOTH the thief and the daycare that would be gone after. Rightly.

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    5. Re:Corporations by mrchaotica · · Score: 2

      It should work the same way professional licensing for civil engineering works: the technical professional involved should hold the legal liability (and be licensed so that it's abundantly clear to everyone that he is the one liable), but the company should be required to have its personal-information-holding servers administered by such a licensed professional so that he has the job security to be able to stand up for himself.

      In other words, make it so that all professional server admins can (and will) refuse to obey "skip the security" orders, and make it illegal for the CEO to replace the professionals with unlicensed yes-men.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    6. Re:Corporations by swillden · · Score: 1

      then the CEO claims he can't be blamed for the actions of his underlings

      Anyone who accepts that argument from the CEO is responsible for whatever they get. The CEO's whole job is being responsible for the actions of his underlings. If they do something wrong that he didn't know about, he's responsible for not knowing about it. If they do something wrong and he did know about it, then he's responsible for it. In rare cases he gets a pass when they do something wrong and actively hide it from him, well enough that it's not reasonable to expect that he could have known about it... but in that case he'd better be able to prove that's what happened and identify the person who was responsible.

      Of course, it's hard to distinguish that last case from an incompetent CEO who's good at finding scapegoats... but that's why smart underlings recognize the nature of such a boss and keep documentation to prove that he really did tell them to do the wrong thing.

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    7. Re:Corporations by dcw3 · · Score: 1

      The CEO's whole job is being responsible for the actions of his underlings. If they do something wrong that he didn't know about, he's responsible for not knowing about it.

      So, Obama is responsible for Hillary's email server?

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    8. Re:Corporations by swillden · · Score: 1

      The CEO's whole job is being responsible for the actions of his underlings. If they do something wrong that he didn't know about, he's responsible for not knowing about it.

      So, Obama is responsible for Hillary's email server?

      I think maybe you didn't read the fourth sentence of my post.

      She hid it from him and there's no way he could reasonably have known. He can prove that, and identify the person responsible. So he gets a pass. Mostly.

      "Mostly" because he appointed her. That's somewhat unfair, but it comes with the job.

      Of course, if it turns out he did know about her private mail server, and that she was using it for government business and didn't order her to stop, then the entire burden of responsibility shifts to him. That's what it means to be the boss.

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    9. Re:Corporations by dcw3 · · Score: 1

      Apologies...I was not fully caffeinated prior to posting this morning.

      --
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    10. Re:Corporations by Anonymous Coward · · Score: 0

      He literally never received an email from a .gov address from her. And she, the head of one of the largest departments of the federal government never once emailed the president, nor had any email chain forwarded to him? You GENUINELY believe that? That is an actual, true thought in your brain right now? This is a fucking thing that is happening? Fucking shit.

  7. Federal Trade Cowmission is for cows. by Anonymous Coward · · Score: 0

    You are all cows. Cows say moo. MOOOOOO! MOOOOO! Moo cows MOOOOOO! Moo say the cows. YOU FTC COWS!!

  8. About Time! by Anonymous Coward · · Score: 1

    Punishments for corporates that get hacked need to be AT LEAST as severe as the punishments for hackers that carry out attacks if sufficient security was not in place. Without this there is little incentive for companies to improve security. Even within corporates if the sec guys who keep banging on about needing to do X to be secure can highlight this as a risk - it's much more likely they'll get listened to.

  9. LOL, yeah right... by Anonymous Coward · · Score: 1

    How about punishing companies that charge "returned check fees" for a simple declined credit card (which is 100% out of the control of us consumers)? You can't get any more anti-consumer than that. More people need to report this kind of shit to credit companies and have their merchants disconnected.

    https://www.google.com/webhp?q...

  10. oh, man. Prepare for another round. by 140Mandak262Jamuna · · Score: 2, Interesting
    Last time it was the Sorbanes-Oxley act. The company security policies were changed by a committee mainly run by lawyers. These 300$/hr billing rate guys have never logged into anything, always had a bevy of flunkies who did all the access to the computer, who printed out emails and who typed back the responses scrawled on the print outs. The main intent was to show that they had strict security policy in court, rather than implement policies that will actually improve security.

    Passwords must be changed every ninety days, it must have one upper case, one lower case, one numeral, one non-alphanumeric, and no reuse of passwords, no substring can be a word or date found in the dictionary. A bunch of uninformed jury would be impressed, that was all the point. That it would force people to write down the passwords in sticky notes and very cleverly paste it on the underside of the keyboard is not realized by the bozos, or if it did, it did not bother them. More like, "yes!, Exactly! this process would net us enough scapegoats and sacrificial lambs to be thrown under the bus! I approve!!" would be their response if they understood what would really happen.

    Not all government agencies are like that. FAA and NTSB have a decent reputation. If they realize pilots are not following procedures or checklist they would try to understand why and try to make the procedures easier to follow. (I think they would perform even better if we remove from FAA's charter "promotion of air travel" and make it exclusively concentrate on safety of air travel. )

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    1. Re:oh, man. Prepare for another round. by Snotnose · · Score: 1

      These 300$/hr billing rate guys have never logged into anything

      You can be sure they haven't logged into their Madison Ashley account lately!

    2. Re:oh, man. Prepare for another round. by Anonymous Coward · · Score: 0

      Any type of security law needs to be vague simply because being specific would get outdated very quickly. Also, Sorbanes-Oxley only applies (for the most part) to public companies. Sorbanes-Oxley also mainly deals with accounting.

    3. Re:oh, man. Prepare for another round. by mrchaotica · · Score: 1

      Last time it was the Sorbanes-Oxley act. The company security policies were changed by a committee mainly run by lawyers. These 300$/hr billing rate guys have never logged into anything, always had a bevy of flunkies who did all the access to the computer, who printed out emails and who typed back the responses scrawled on the print outs.

      And that's IT admins' OWN DAMN FAULT!

      The regulations governing civil engineers are sane and good. You know why? Because organizations like the ASCE stepped up to create reasonable professional standards. That's how it works, people: you have to put on the big-boy britches and take some responsibility, proactively, to get the result you want.

      If IT admins want that non-braindead regulations to happen to IT, then they need to fucking make it happen themselves -- otherwise the lawyers will step in and they'll deserve whatever ridiculous BS they get.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    4. Re:oh, man. Prepare for another round. by Required+Snark · · Score: 2, Insightful
      So how many big US banks have assumed huge risks for short term profits since Sorbanes-Oxley passed? You talk as if it was a plague of locusts that mysteriously descended out of the sky for no discernible reasons. It passed because Wall Street fucked up the entire world economy out of incompetence and greed.

      Were you asleep since 2008 or are you mentally deficient? Those are the only two reasons I can think of for your idiocy.

      Given the chance, big business behaves like meth freak with rabies. They are not trustworthy. There is no such thing as "business ethics".

      There is only one goal: making the people at the top as rich as possible. Nothing else counts. This is why 10% of the profits of large US companies go to the CEO. That's insane. No where else in the world is this true.

      Even after Sorbanes-Oxley the banking sector remains unchanged. We've seen international currency rigging, wholesale tax cheating and money laundering. There have been tens of billions of dollars of fines. It's still the same rigged game.

      Sorbanes-Oxley is too weak. Until CEOs and board of director members go to jail it will never stop. So far no one has gone to jail. Not one person. The only people who do time are people convicted on insider trading, which is a joke. That is petty crime compared to what people like Mozilo did at Countrywide Mortgage.

      If we are ever going to ride ourselves of our completely corrupt economic system a lot of very rich people are going to have to spend decades in jail and be stripped of every penny they stole. And we are going to have to break up the monopolies and de facto cartels that dominate the economy. Only then will we get back to functioning capitalism. If you think that our economy is capitalistic then you are truly delusional.

      --
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    5. Re:oh, man. Prepare for another round. by swillden · · Score: 1

      Sounds like it might be a good time to get back into the security consulting business.

      OTOH, I like my soul.

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    6. Re:oh, man. Prepare for another round. by steelfood · · Score: 2

      That it would force people to write down the passwords in sticky notes and very cleverly paste it on the underside of the keyboard is not realized by the bozos, or if it did, it did not bother them.

      People keep trotting this out as if it was some horrible, boogeyman security practice.

      Quite frankly, it's probably better than any other security solution. After all, humans have spent thousands of years working on physical locks, while electronic ones (like passwords) have only been around for a few decades. And, physical security is another legitimate layer of security. Sure somebody can break into your work place and grab your passwords. But they'd actually have to be physically there. And the cops are much more likely (and able) to respond to a physical break-in than to some virtual intruder entering virtual storage.

      The worst thing that could happen would be to electronically store the passwords in plain text. You get neither physical nor electronic security. That should be discouraged.

      --
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    7. Re: oh, man. Prepare for another round. by Anonymous Coward · · Score: 0

      Except that most threats are insider, and this enables insider attack....

    8. Re:oh, man. Prepare for another round. by Anonymous Coward · · Score: 0

      > . (I think they would perform even better if we remove from FAA's charter "promotion of air travel" and make it exclusively concentrate on safety of air travel. )

      Maybe.Sounds like a counterweight to preventing them from banning air-travel altogether on safety grounds.

  11. Companies need to get in front of this by sjbe · · Score: 1

    What constitutes sufficiently strong security practices?

    If companies are smart they'll form a trade group and define these themselves. Basically a set of reasonable practices that companies should be expected to follow when handling customer data. Following these practices and having them audited would provide a basis for some amount of safe harbor from government prosecution. If companies do not do this it is highly probable that the government will pass some laws defining such practices at some point and the companies probably won't like them very much.

    Are there going to be standards for applying patches to vulnerable software?

    There should be pursuant to my answer above

    What about human error such as tricking someone to giving out data they shouldn't or losing hard drives with data?

    What about it? The point is to protect customer data so if the company handles it in a sloppy manner then they should pay a penalty for that. As a customer I don't really care that they didn't mean to make a mistake. If I handled their data in a sloppy manner I'd expect to get sued so the same should be true in reverse. Look at it this way, if a bank is tricked into giving someone access to the money in your account they would be liable for your losses, correct? Why should it be any different with data? The only difference is in defining the value of the data but the principle is identical. The company has a fiduciary responsibility to safely store your data and if they are sloppy with that duty of care then they should pay a price.

    It's hypocritical for the government to hold businesses accountable when they're an awful offender, too.

    While you are quite correct that's not an excuse to let companies off the hook.

  12. The entire point of a corporation by sjbe · · Score: 1

    If CEOs are personally responsible for every action taken by a company, say hello to oppressive micro-management.

    If CEOs are personally liable for everything a company does you have completely gutted the entire purpose of a corporation which is to insulate the owners and employees from personal liability. There is NO other purpose to a company besides this. It is 100% of the reason corporations exist. Unlimited personal liability makes corporations a completely pointless entity.

    No you make the penalties to the company sufficiently draconian and if the CEO didn't do his job to ensure your data was safe then he will probably lose his job at the next board meeting.

    1. Re:The entire point of a corporation by blue9steel · · Score: 2

      If CEOs are personally liable for everything a company does you have completely gutted the entire purpose of a corporation which is to insulate the owners and employees from personal liability.

      The purpose is to insulate the owners from liability otherwise they would be loathe to invest when their losses could far exceed the potential return. Employees enjoy no such intended insulation. In practice, they have effectively enjoyed protection but that's merely a combination of diffuse responsibility and poor enforcement, not by design.

    2. Re:The entire point of a corporation by i.r.id10t · · Score: 1

      Paperwork should never be protection from criminal liability

      --
      Don't blame me, I voted for Kodos
    3. Re:The entire point of a corporation by Anonymous Coward · · Score: 0

      That's a mistaken interpretation.

      Limited liability protects shareholders from losing their houses - their financial liability is limited to their investment. This is the purpose of limited liability companies - not to protect people from the consequences of criminal acts.

      The legal responsibility of company officers and owners to operate within the law is not limited. You must operate within the law. It's up to the prosecutors who to charge and up to the courts to decide what penalties are best assigned. If your regulators have legal powers, then this applies there too. Mostly, going after the corp gets the most payback and has a good chance of getting the offending officers fired anyway - with an unsavoury resume and a few scars.

      Generally, if you are an officer of a company and you don't like the responsibility, or you fear the penalties of screwing up, then you need to develop more trustworthy deputies, implement better processes to mitigate the risks, or quit and go back to coding. I've quit two directorships precisely because the risks outweighed the benefits - it's not just a pretty title.

  13. consumers can and should sue as well by WindBourne · · Score: 1

    Consumers should be the ones suing companies like Target and Home depot. In particular, they will be able to point to them running windows as well as outsourcing at wages below 10,000/year. The later makes them easy targets by Russia and Chinese to offer 10x the salary, esp. since the company is not allowed to operate in these nations.

    --
    I prefer the "u" in honour as it seems to be missing these days.
  14. Standard of care by sjbe · · Score: 2

    There's no practical way to define "bad practices".

    That's simply not true. We do that all the time in any number of professions. Trade groups and government agencies all the time establish what constitutes standard of care for a particular industry. It's positively routine. Accountants do it. Financial traders do it. Doctors do it. There is no reason IT security people cannot do it.

    Better is to treat data theft the same as any other theft; punish the thief.

    So you think that if a bank neglects to lock its vault allowing your money to be stolen that it should bear no liability for their carelessness? I could not disagree more. Sure you punish the thief but you punish the bank too to ensure that they take better care the next time. Any time an agent is trusted with your property or data they have a duty of care to ensure it is secure.

  15. more corporate cronyism courtesy of the FTC by NostalgiaForInfinity · · Score: 2

    This sounds good, but it isn't. Companies should be fully legally liable for the damage that their lax cybersecurity causes. It's a failing of our court system and laws that they aren't. FTC enforcement, on the other hand, is going to be ineffective. The FTC is going to give selected companies a slap on the wrist, and it's going to be lenient on big corporate supporters of whatever administration is in power.

    1. Re:more corporate cronyism courtesy of the FTC by tompaulco · · Score: 0, Troll

      We shouldn't be punishing companies for lax security. We should be punishing criminals for breaking in. There should be no need to even have a password. There should be only a user name to identify the customer. The fact that we accept that people are going to try to access other people's accounts and rather than consider punishing them, we consider instead to punish the victim of the crime for wearing such a short skirt is just appalling.
      We shouldn't have to have passwords, lock doors, have security systems, or any of this. people who seek to access other people's accounts, break into their houses or businesses, or steal their stuff don't deserve to be part of our society.

      --
      If you are not allowed to question your government then the government has answered your question.
    2. Re:more corporate cronyism courtesy of the FTC by fredgiblet · · Score: 2

      I'd love to live in such a world, but we don't. Since we don't proper measures must be taken to secure important customer data. it's the responsibility of the companies to provide SOME degree of security to their information, if they don't then they should be held liable. It's not hard to do so these days, so if you don't then it's pure laziness.

      In the same fashion we shouldn't NEED to have banks with secure vaults, but if you went into a bank and they said "Sorry, someone walked into our vault and took your money, it's gone now." I'm sure you'd be somewhat put out that the bank didn't have security in place.

      Lastly, FINDING the thieves in cases like this is almost impossible, and if we did find them they're probably in a different country and don't have enough money to replay the damages caused anyway. Punishing them is nearly impossible and won't fix the problems that the victims (being the consumers, not the company) have.

    3. Re:more corporate cronyism courtesy of the FTC by NostalgiaForInfinity · · Score: 1

      You prove again that sufficiently advanced stupidity is indistinguishable from sarcasm.

    4. Re:more corporate cronyism courtesy of the FTC by Anonymous Coward · · Score: 0

      I think both parties are liable. The existence of bad guys is a known risk, like the weather, and we are told quite clearly that if we can't protect valuable data from those bad guys, then we shouldn't be collecting it. If we tell people that we will look after their valuable data and protect it, then we're culpable if it turns out that we've lied. Choosing to collect the data is an overt business decision that then plays against the risks of having it stolen. In that situation, the collector of the data isn't a victim - they chose to collect it, and they failed to protect it. They could have decided not to collect it, if they'd deemed themselves unwilling to take the responsibility.

      Then, the bad guys are guilty of a crime, and we go after them too. You seem to think we don't. Of course we do - if they're within reach of jurisdiction.

      Finally - unlike you, I'm rather glad we have all these security measures. If we didn't, we'd be totally vulnerable on the day that someone who doesn't even claim to be part of our society comes along. That's the joy of the Internet - it doesn't just involve people from your village. Is this news?

    5. Re:more corporate cronyism courtesy of the FTC by AmiMoJo · · Score: 1

      I doubt even full legal liability for the damage would help. Look at Ashley Madison, it will be a miracle if they survive now, and their entire business was built around being discrete, and yet they didn't care enough to have solid security. Their management would rather make some short term profits and get paid than spend money on security that might even slow their growth rate. Notice how they see basic security features like being able to delete your data as both something they should profit from and something that they shouldn't really offer (i.e. they charge you and then don't do it anyway).

      Criminal liability might be the only option, but there is no chance of that happening.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    6. Re:more corporate cronyism courtesy of the FTC by NostalgiaForInfinity · · Score: 0

      I doubt even full legal liability for the damage would help.

      Yes, I'm sure you do. That's because you don't understand how markets work.

      Look at Ashley Madison, it will be a miracle if they survive now, and their entire business was built around being discrete, and yet they didn't care enough to have solid security.

      So they go out of business. That's a far worse penalty than any fine the FTC could impose. With better legal liability, the founders of Ashley Madison would be paying until they die.

      In addition, customers always have the option of not signing up. If you want to cheat on your wife and you publish that fact on a site with less than iron-clad guarantees and liability, you're taking a big risk. But the fact that you want to engage in such a privacy-sensitive transaction shouldn't impose a cost on me if I want to sell Origami cranes over the internet; yet, giving FTC the authority to regulate this means that everybody will be paying the cost.

      Notice how they see basic security features like being able to delete your data as both something they should profit from and something that they shouldn't really offer (i.e. they charge you and then don't do it anyway).

      Oh, I love how you try to link what is essentially blackmail to "profit", thereby subtly implying that profit in general is somehow criminal. Larry Ellison could fart in a crowded elevator and you would somehow manage to link that to profits and the need for the FTC to regulate farting.

  16. Yea right the government knows how to do it! by Anonymous Coward · · Score: 0

    Can you say 10's of Millions personal and Security clearance records from the OPM breach, 100's of thousands of taxpayer records lost in the latest IRS data breach. and that is just this year ;)

  17. Amend Sarbanes Oxley by Anonymous Coward · · Score: 0

    We all know how well it turned out the first time around...

  18. And what about the government? by Salo2112 · · Score: 1

    Can the OPM or IRS get sued for their lax security?

  19. unfair/deceptive by turkeydance · · Score: 1

    that's every one of them.

  20. Indemnification against sloppy cybersecurity by nickweller · · Score: 1

    What indemnification do the providers of the software give to companies in relation to keeping customer information secure. Is there a case for a class action by the end users of the service against such loses. I see a growth industry in 'cyber' insurance.

    1. Re:Indemnification against sloppy cybersecurity by Anonymous Coward · · Score: 0

      Not sure about financial, but HIPAA says that the business is on the hook in addition to the vendor in the case of outsourced software.

  21. I remember the good old days... by funwithBSD · · Score: 1

    when people just read the Rainbow Series.

    Fundamentals, people, study the fundamentals.

    --
    Never answer an anonymous letter. - Yogi Berra
  22. Prison time for the CxO folks would work. by laurencetux · · Score: 1

    make it LAW that they have to pay for full ride credit monitoring for a year minimum and the CEO CFO and the CIO all spend at least 90 days in a non club fed prison (per say 10K victims) and maybe we will be talking something.

    oh and btw list the company on a central website with number of victims and how lame the breach was.

  23. Re:cronyism by Anonymous Coward · · Score: 0

    We do punish criminals, when we catch and convict them. Not what this is about.
    When a company cheaps out on rudimentary security, leaving customers exposed to expensive damages, the FTC simply requires the firm share their pain.
    It's motivation to conduct basic cost-benefit analysis, which businesses must be good at, including potential damages to customers.

  24. Firewalls and cyber security .. by nickweller · · Score: 1

    "The company also failed to use "readily available security measures" such as firewalls to limit access between the company's property management systems, its corporate network and the Internet, the FTC charged."

    Since the invention of RPC and services that can open any ole port, the firewall is next to useless. Before y'll come back with 'you don't know what you're talking about'. How about impressing us all with your immense intellect and sharing with us the knowledge of how to secure 'computers' connected to the Internet.

  25. Will they punish a Secretary of State who... by srichard25 · · Score: 2

    Will they punish a Secretary of State who had Top Secret info on a private email server that was running out of a bathroom? That's right, laws are only for the little guy and those "evil" corporations.

    1. Re:Will they punish a Secretary of State who... by Anonymous Coward · · Score: 0

      Hey look, a distraction.

    2. Re:Will they punish a Secretary of State who... by wiredog · · Score: 1

      Since that hasn't happened yet, it's a moot point.

  26. RSS abbreviation by wonkey_monkey · · Score: 1

    Court: FTC Can Punish Companies With Sloppy Cybersecurity

    Or, as my RSS feed put it:

    Court: FTC Can Punish Companies With Sloppy Cyberse...

    --
    systemd is Roko's Basilisk.
  27. Uh huh by seven+of+five · · Score: 1

    What happens when the FTC's caught with sloppy security?

    1. Re:Uh huh by Anonymous Coward · · Score: 0

      What happens when the FTC's caught with sloppy security?

      Taxes go up.

  28. Bad Idea by Anonymous Coward · · Score: 0

    More likely the FTC is just looking for a new way to increase their own power. But let the people who loose stuff and get hurt by such companies prosecute them. Then the people who get hurt get the money. Then the insurance companies, as someone else has said, get to decide who to insure. In the end, the market will decide who stays in business. Just keep the problem causing government out of it. They will muck it up. Usually by going after companies that, by their political bent or other irrelevant reasons, cause them to become big targets.

  29. Perhaps by nehumanuscrede · · Score: 1

    we could put all SPI ( Sensitive Personal Information ) customer data under the same umbrella that HIPPA covers.

    Yes it would be expensive, but if you're going to collect and store private customer data, you damn well better protect it.