Arro Taxi App Arrives In NYC As 'Best Hope' Against Uber

Posted by timothy on Friday August 28, 2015 @11:02PM from the if-you-can't-beat-'em-despite-your-negotiated-cartel dept.

An anonymous reader writes with a report at The Stack that "New York City cabs have begun testing a new app-based taxi system in an attempt to win back customers lost to Uber and Lyft." The app is called Arro, and is being trialled in about 7,000 New York cabs. It sticks with metered prices, rather than the demand-based price increases that Uber institutes for times of peak demand. With so many cabs on the road already, the makers boast that Arro will outpace Uber soon. At least based on my limited experience with each, real competition with Uber or Lyft would require some seminars on good customer service.

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Re: I suggest we confuse the primary Uber benefits by Anonymous Coward · 2015-08-29 01:58 · Score: 1, Informative

I give his mom short rides over and over, and I've got a great rating!
Re: I suggest we confuse the primary Uber benefits by BasilBrush · 2015-08-29 02:09 · Score: 3, Informative

Of course it can be gamed. Uber is the gamification of taxi services. Everything is intended to be gamed. And the easiest way of gaming the driver ratings? By actually giving a good service and being polite. It costs nothing.
Of course be an asshole to real customers and pay accomplices to rate you. But that would cost you money. Poor gaming strategy.