Arro Taxi App Arrives In NYC As 'Best Hope' Against Uber

An anonymous reader writes with a report at The Stack that "New York City cabs have begun testing a new app-based taxi system in an attempt to win back customers lost to Uber and Lyft." The app is called Arro, and is being trialled in about 7,000 New York cabs. It sticks with metered prices, rather than the demand-based price increases that Uber institutes for times of peak demand. With so many cabs on the road already, the makers boast that Arro will outpace Uber soon. At least based on my limited experience with each, real competition with Uber or Lyft would require some seminars on good customer service.