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Apple's 16GB IPhone 6S Is a Serious Strategic Mistake

HughPickens.com writes: Matthew Yglesias writes at Vox that Apple's recent announcement of an entry level iPhone 6S is a serious strategic mistake because it contains just 16GB of storage — an amount that was arguably too low even a couple of years back. According to Yglesias, the user experience of an under-equipped iPhone can be quite bad, and the iPhone 6S comes with features — like the ability to shoot ultra-HD video — that are going to fill up a 16GB phone in the blink of an eye. "It's not too hard to figure out what Apple is up to here," writes Yglesias. "Leaving the entry-level unit at 16GB of storage rather than 32GB drives higher profit margins in two ways. One, it reduces the cost of manufacturing the $649 phone, which increases profit margins on sales of the lowest-end model. Second, and arguably more important, it pushes a lot of people who might be happy with a 32GB phone to shell out $749 for the 64GB model."

But this raises the question of what purpose is served by Apple amassing more money anyhow. Apple pays out large (and growing) sums of cash to existing shareholders in the form of dividends and buybacks, but its enormous cash stockpile keeps remorselessly marching up toward $200 billion. "Killing the 16GB phone and replacing it with a 32GB model at the low end would obtain things money can't buy — satisfied customers, positive press coverage, goodwill, a reputation for true commitment to excellence, and a demonstrated focus on the long term. A company in Apple's enviable position ought to be pushing the envelop forward on what's considered an acceptable baseline for outfitting a modern digital device, not squeezing extra pennies out of customers for no real reason."

41 of 324 comments (clear)

  1. Not the only factor? by Pete+(big-pete) · · Score: 5, Interesting

    Actually I see another reason to keep the base model at 16Gb. App development is crucial to the iPhone (and any other smartphone out there), and many developers don't like to do the extra work to keep their application sizes sane. However, as long as the base model is 16Gb, app developers need to keep this in mind when developing their apps.

    If this encourages even only some developers to keep their applications down to a sensible size (knowing that anyone with a 16Gb device will either avoid their application, or delete it as soon as they run low on space) then I guess it's worth it.

    I'm not saying the extra money in Apple's pocket isn't a factor, but I'm sure there are other factors at play here, this theory being just one of them.

    -- Pete.

    1. Re:Not the only factor? by Anonymous Coward · · Score: 5, Informative

      Also keep in mind, many, many people own a smartphone, yet don't use the advanced features offered. Like my dad. He has about 3 apps he uses -- no interest in getting others, no interest in shooting video, maybe shoots photos every couple of months. I suspect there are a few million people like him. I would think and hope that the people buying the entry level know what they're getting into -- which, is that if you plan on using the phone much or the advanced features, it IS NOT for you. However, if you plan on just wanting a smart phone, but use none of the advanced features, then it most certainly is just fine.

      I don't think it is that bad to keep it around.

    2. Re:Not the only factor? by Jane+Q.+Public · · Score: 4, Insightful

      If they simply put more storage in the damn thing, app sizes would stop being a problem.

      That is exactly the attitude GP was referring to.

      The easy availability of storage and memory today has made programmers extremely wasteful of resources. As a result, many programs today could literally run 10 times as fast and take up 1/10 as much space, if the developers really wanted to concentrate on that.

      It's easy to be a programmer today. It's much harder to be a good programmer.

    3. Re:Not the only factor? by FlyHelicopters · · Score: 4, Insightful

      Sure, that would be fine, if the jump from the 16GB version to the 64GB version wasn't $100 friggin dollars...

      For FLASH storage that costs maybe $5 if they are being really nice about it...

    4. Re:Not the only factor? by CastrTroy · · Score: 3, Insightful

      I would question whether people with this usage pattern would just be better off with a cheaper Android or Windows phone. Why pay $700 for a phone if you just you it to send text messages and run few simple apps? If Apple wants to maintain their high end customer base, they should at least have their phones reasonably high end.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    5. Re:Not the only factor? by JoeMerchant · · Score: 2

      It's the cloud, man - streaming from the cloud. We're all 4G here, we can install apps from the cloud at will, and who keeps copies of media anymore? That's so 2005...

      Soon as you shoot that HD video in the jungles of Timbuktu, stream it out 4G to the cloud - they've got 4G in Timbuktu, don't they?

      Newsflash Cupertino: we don't even have decent 4G coverage in the American mid-west. Your 16G phone will be a POS for anybody who ever leaves a city, even just for vacation.

    6. Re:Not the only factor? by rtb61 · · Score: 2

      Supply and demand will also mean those who want more for less will go elsewhere reducing demand resulting in a glut of supply and collapsing prices or substantially reduced sales. Apple has lost it cache, it was inevitable, nothing they could do to keep it except try to be bigger dicks than they were with B$ patents to keep the competition out. There isn't really all that far to go with smart phones now, extra battery life, replaceable batteries to keep up resale, waterproofing and durability, storage space and better voice control. Screen resolution and performance have no real scope for improvement and as such the only direction they can go with is cheaper prices. Do to phones purposeful short life, they can never earn the same sales cache as once held by other high end products watches, cameras etc (they lasted a life time and people bought based upon that idea and paid a premium for reputation).

      --
      Chaos - everything, everywhere, everywhen
    7. Re:Not the only factor? by I'm+New+Around+Here · · Score: 3, Insightful

      Having more powerful countertop mixers won't make Chef Emeril add rocks to his recipes.

      --
      If you think I voted for Trump because of this post, you're wrong. I voted for Dr. Jill Stein of the Green Party. Again.
    8. Re:Not the only factor? by Captain+Splendid · · Score: 2

      o one and I mean no one says, "Hey, what's the amortize cost over the life of the product.

      No no, GP is right. Once you become an adult/start making real money, most of your big ticket purchases are often done with full consideration of the long term. I don't care about sticker price, I care about the price divided by how many years it's likely to work in. Which makes a new smartphone purchase with an average life expectancy of 2 years less pricey per month than what I spend on gas. A much easier decision to make than considering the sticker price only.

      --
      Linux, you magnificent bastard, I read the fucking manual!
    9. Re:Not the only factor? by U2xhc2hkb3QgU3Vja3M · · Score: 2

      Comments are meant to be read as a thread... What I said didn't apply to all situations, to everyone, everywhere in the freakin' Universe.

      Maury Markowitz said "Well if all the people at the other end of the connection are on iPhones, it gets you iMessage, FaceTime, AirDrop and many other features."

      So no, people don't "need the application", they already have it because they have iPhones.

    10. Re:Not the only factor? by U2xhc2hkb3QgU3Vja3M · · Score: 2

      Except most people around me do have iPhones or iPads, especially the non-technical people. I only know of two people with Android phones. The rest don't even have smartphones, just flip-type dumb phones. I even have a few contacts that only have landlines, some of them on magicJack, although one of them do have an iPad.

      There's no pressure on anyone. Email works just fine between all platforms and if you don't want to write something, you just make a regular phone call.

  2. I am fine with 16gb. by CraigCruden · · Score: 4, Insightful

    I am still using an iPhone 4s and have never had a problem with storage since I don't fill it up with millions of games and I don't take lots of photos...

    Just because it is not good for you or some people, doesn't mean that the cheaper option should not be available for those that really don't need the space.

    I primarily use it for a "modem" link and for getting messages and checking messages and keeping connected....

    1. Re:I am fine with 16gb. by AmiMoJo · · Score: 2

      You represent a very small proportion of users. Most want to use the phone's other basic features - the camera and music playback. Once you start snapping away that storage space quickly fills up, with your MP3 collecting filling the rest. Apple even owns a music store and encourages users to buy from it. Not just music but video as well.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    2. Re:I am fine with 16gb. by monkeyxpress · · Score: 2

      The trouble is that this option is not there because Apple has stripped out the bill of material costs so they can altruistically deliver people like you a cheaper phone. It is unequivocally a marketing strategy to try to raise average sale prices. Remember, prices have been falling now with inflation for over 8 years, which is not ideal. This is one of the problems with having a single product strategy - it is very hard to raise average prices without people noticing. An alternative is what you see in the TV market, where the new tech comes in very expensive, and eventually falls down the price stack. This allows you to keep pushing average prices up each year as it is harder for people to compare an equivalent product between years.

      I do agree with what is being said in this article though. In my view Apple have stretched it too far this time. However, I'm not the average buyer (tech savvy) and most buyers (such as my parents) wouldn't have a clue whether 16GB is 'enough'. I think what is sad is that you can see the beginnings of MBA creep occurring at Apple. Of course that is inevitable giving their oracle is dead, but it does mean they are likely to become about as exciting as Microsoft. I do miss the original Jobs product launches. Sure he was a bully and stole lots of people's ideas, but he certainly wasn't boring.

  3. 16GB is enough for me by Aethedor · · Score: 3, Insightful

    I don't agree. 16 GB is more than enough for. It was enough on my iPhone 4 and it surely is on my iPhone 6. For me the iPhone is what it is: a phone. Talking to people, texting, chatting, reading e-mail and surfing the web. That's about it. For all the other computer stuff, I have a laptop.

    --
    It doesn't have to be like this. All we need to do is make sure we keep talking.
    1. Re:16GB is enough for me by Aethedor · · Score: 3, Informative

      But that doesn't make the 16GB version a strategic mistake. The absence of a 32GB version is.

      --
      It doesn't have to be like this. All we need to do is make sure we keep talking.
  4. So it's NOT a mistake, then? by wonkey_monkey · · Score: 5, Insightful

    "Leaving the entry-level unit at 16GB of storage rather than 32GB drives higher profit margins in two ways. One, it reduces the cost of manufacturing the $649 phone, which increases profit margins on sales of the lowest-end model. Second, and arguably more important, it pushes a lot of people who might be happy with a 32GB phone to shell out $749 for the 64GB model."

    First you say it's a serious strategic mistake, then you give two perfectly (corporately) good strategic reasons for doing it. Make up your mind!

    --
    systemd is Roko's Basilisk.
    1. Re:So it's NOT a mistake, then? by N1AK · · Score: 2, Insightful

      It's actually worse than that, he attacks apple for doing something that will increase profits because they don't need the profits; and then suggests that not doing what they are doing would make their customers happier and more dedicated long term... which one would assume would be useful because it drives long term profit (but wait a second... I thought he just said profit was a pointless motivation for them).

  5. Profit by pr0nbot · · Score: 5, Insightful

    "But this raises the question of what purpose is served by Apple amassing more money anyhow."

    Fundamental misunderstanding of how the world works.

    1. Re:Profit by DNS-and-BIND · · Score: 2

      It's a common viewpoint held by a rather large portion of the world's population, especially among elites. They find it distasteful and wish we would stop doing it.

      "I do think at a certain point you've made enough money, but you know, part of the American way is, you can just keep on making it if you're providing a good product."
      -- Barack Obama

      --
      Shutting down free speech with violence isn't fighting fascism. It IS fascism!
  6. Low quality article by marovada · · Score: 4, Insightful

    I personally don't think 16GB is enough, but the article is just an unsupported click-bait rant with no supporting evidence. "struck sour for even some of the company's biggest fans" - not just any fans, "biggest" fans. "But it suffers from some skepticism about its long-term prospects." - from the author no doubt. Having a 16GB phone is "... just a vague hedge against eventual future bankruptcy." WTF? How can you hedge against an "eventual" bankruptcy? "That's a somewhat understandable impulse for an incredibly successful company that actually experienced a near-bankruptcy back in the late 1990s." Yep, they're acting on "impulse". Can't even be specific about the date - sometime back in the... 1990s? A thoroughly researched article with a well reasoned and persuasive argument.

  7. Re:I don't see what's important about internal sto by xlsior · · Score: 2

    ... Except the iPhone doesn't have any SD card slot (or any storage expansion for that matter) which makes it more important not to underspec the storage in the first place.

  8. Re:Apple and the market by Zocalo · · Score: 4, Insightful

    There's no monopoly for Apple to keep, and never has been. Apple has less than 20% of the market for smartphones which is dominated by the various Android manufacturers and isn't even the largest single player overall by many accounts (that would be Samsung), with several other major players and very long tail of also rans. I'd say the smartphone handset market is actually pretty healthy and competetive at present, the smartphone OS market not so much, but there's still a reasonable choice with nice hardware on several platforms. It's a similar situation for tablets, and in pretty much every other market they are currently in Apple is essentially an also-ran in terms of market share - definitely no monopolies.

    What Apple does have though is a disproportionate amount of media coverage (both paid for advertising and articles), so perhaps that's skewing peoples perspectives?

    --
    UNIX? They're not even circumcised! Savages!
  9. Except they don't do anything with it by Sycraft-fu · · Score: 2, Insightful

    Normally if a company makes lots of profit, it gets used in some way. If there isn't a business need for it, it goes out to investors. That is part of the idea of investing: You can get a share of the profits (it isn't the only reason, but one of them). That doesn't happen with Apple. They just hoard all their profits... to what end?

    I personally am not sure why their big investors let them get away with it. I would want my cut if I had money in Apple. However for whatever reason investors are fine with them just amassing a big pile of cash that they don't use for anything, and don't pay out.

    1. Re:Except they don't do anything with it by pr0nbot · · Score: 5, Insightful

      I think Apple understands that one day it will be Microsoft, or IBM -- behind the curve in some new area that seems all-important, and needing a big warchest to sustain the years of decline and mis-steps while they figure out what to do.

  10. Without Steve Jobs ... by Taco+Cowboy · · Score: 3

    Let's look at products from Apple Inc., during its time with, and then without Steve Jobs ...
     
    With Steve Jobs -

    1. Apple I
    2. Apple ][
    3. Apple III
    4. Lisa
    5. McIntosh
    6. iPod
    7. iPad
    8. iPhone

    Without Steve Jobs -

    01. Newton
    02, iPad
    03. iPhone
    04. iPad
    05. iPhone
    06. iPad
    07. iPhone
    08. iPhone
    09. iPhone
    10. iPhone
    11. iWatch
    12. iPhone
    13. iPad
    14. iPhone
    15. iPhone
    16. Apple TV
    17. iPhone
    18. iPad
    19. iPhone
    20. iPad
    21. iPhone
    22. iPad
    23. iPhone
    24. iPhone
    25. iPhone
    26. iPhone ....
    ... ad nauseum ...

    --
    Muchas Gracias, Señor Edward Snowden !
    1. Re:Without Steve Jobs ... by greenfruitsalad · · Score: 2

      i think the next product should be iSland. with that much cash, they can just build or buy an artificial island, declare it a new iCountry, base themselves on that iSland and pay taxes only to themselves. I'm sure amazon, google and microsoft would gladly incorporate themselves in iCountry for some token tax.

  11. To me, it looks like abuse. by Futurepower(R) · · Score: 3, Interesting

    I notice that Slashdot commenters often find ways to justify abuse.

    One problem is not Apple offering a 16GB iPhone, it is that those who want more must pay 20 times Apple's cost.

    Although Tim Cook tries to imitate Steve Jobs, he clearly does not understand how to do that. Steve Jobs did everything necessary to positioning Apple products at the top. Offering a new model of iPhone with only 16GB is a sure way to get negative comments, and it did.

    Steve Jobs was extremely abusive, biographical books say, but he was aware of the effect of every aspect of advertising and how even minor items might be received in people's minds.

    Books: The Little Kingdom: The Private Story of Apple Computer published in 1984, gives the early history.

    See page 84 of this book: iCon Steve Jobs: The Greatest Second Act in the History of Business. Quote: "Steve was not only very rich but pulling a quarter of a million dollars a year out of the company in salary, yet he refused to let any of his engineers receive more than $30,000 a year, the lowest salaries of any engineers at Apple. He considered anyone working less than 80 hours a week to be wimping out."

  12. same for my family . Bought it for a purpose by raymorris · · Score: 3, Insightful

    Same here. I just bought a 16 GB ipad mini. They are available with more memory; I don't have any need for more. Sure we COULD fill the storage if we wanted to shoot a bunch of pointless video with it, but that's not what we want to do with it.

    We use it for abcmouse.com and a few apps which my toddler's preschool uses. My toddler won't be shooting feature films with it, she'll be using abcmouse and the PBS Kids app. We'll probably use all of 64 MEGAbytes.

  13. Re:Meh by Kardos · · Score: 2

    > Seriously I see a 16 gig class 10 card on alibaba for $1 in bulk

    Those are actually borderline useless 128MB microsd cards with the filesystem tweaked [1] to show up as 16 or 64GB

    [1] http://www.ebay.com/gds/All-Ab...

  14. Make a smaller phone by Culture20 · · Score: 3, Interesting

    Hey Apple! Make a phone that fits in my pocket!

  15. Re:Meh by Maury+Markowitz · · Score: 4, Insightful

    > When is Apple gonna wake up from the reality distortion field and make a product that makes technical sense.

    When they stop being the largest and most profitable company in all of recorded history, with the number 1, 2 and 7 best selling phones on the planet?

    Duh.

  16. Gross margins by sjbe · · Score: 5, Insightful

    One problem is not Apple offering a 16GB iPhone, it is that those who want more must pay 20 times Apple's cost.

    Your cost analysis isn't a useful one though I think I understand the point you are trying to make. Apple has gross profit margins around 40% and around 56% of their revenue comes from the iPhone. Gross profit is revenue minus cost of goods sold and is a crude measure of the raw profitability of a product before you pile on the costs of running the company and selling the product. While Apple doesn't break out their numbers for cost of goods sold for the iPhone line, it's not hard to prove that even if everyone were to buy the more expensive product, Apple doesn't receive anywhere close to a 20X bump in gross margins. The marginal profits received from the more expensive models is meaningful but it's not an improvement to the degree you are implying.

    (Disclosure, I'm a certified accountant in my day job - among other things)

    Steve Jobs did everything necessary to positioning Apple products at the top.

    They position their brand near the top but not always the products themselves. Apple often starts their products at or near the top of the market but they routinely sell products that are no where near the top of the market. In phones and tablets and ipods this is simply their older models which they continue to sell. In PCs they sell computers that are designed for market tiers below the top. I have a Mac Mini myself that even when it was first introduced was no where near state of the art and wasn't designed to be. Apple HAS to provide products that aren't at the top of the market because if they didn't their competitors could easily undercut them from the bottom end of the market. Apple doesn't want to compete on price alone but they cannot ignore lower tier market segments.

    Offering a new model of iPhone with only 16GB is a sure way to get negative comments, and it did.

    Only by people who wouldn't buy one anyway. The 16GB model is probably not intended for you. It is intended for people like my Dad who uses about 3 apps and doesn't take a meaningful amount of photos or video and isn't trying to store a Library of Congress worth of music on his phone. He uses less that 8GB of storage on his phone and that isn't likely to change. Providing a 32GB model would cost Apple money and really only benefits a relatively tiny group of users who happen to need more than 16GB but less than 32GB. I'm pretty sure Apple has done the research and if a 32GB unit would result in them selling more units then they would make one. I am certain that there is a very large group of users like my father who want the basic features of an iPhone but simply don't use much storage.

  17. Many people don't need huge storage by sjbe · · Score: 2

    Of course, 16GB is too small - unless you want a smartphone for email, web, messages, maps, etc etc, and don't plan on shooting any HD video.

    Which describes a HUGE number of users out there including my parents, my in-laws, the owners of my company, and probably 2/3 of my aunts and uncles. Don't make the mistake of thinking everyone users their smartphone the same way you or I do. I use close to 100GB on mine. My father uses less than 8 and there are many more like him.

    I have a 160GB iPod classic for music, and a camera for photos. Separate devices are better. All I need is that bag of holding to keep them all in...

    Separate devices are not necessarily better. I have a 128GB iPhone and it stores my entire music collection and all my point an shoot photos and video with room to spare. What benefit would I get from carrying around separate devices if I don't need specialty performance? If I need the performance of an SLR camera then sure, I'll carry one but that is pretty rare. And most people feel the same way. That's why iPod sales have dropped, point and click cameras have plummeted, etc. People don't want to carry around 3 devices when 1 will do the job fine. Thanks but I'll carry around just my smartphone which will serve me very well 99.9% of the time.

  18. Some Think Otherwise by brwski · · Score: 3, Informative

    I have heard an argument from the corporate IT side that Apple needs to continue to offer the 16gb model for the sake of corporate clients, who don't want to stuff them full of data or apps, but want to tightly control what apps are on them, and need little more room for anything else. As they're not going to make one just for corporations (this is Apple, after all â" scaling & possible scaling down the road, or they're not going to do it), they might as well make it the baseline version.

    --

    brwski
    "Because without beer, things do not seem to go as well''

  19. 16GB is fine by danbob999 · · Score: 3, Insightful

    The problem is the price. I agree that 16GB is low for a $650 phone.

  20. Troll piece, as usual by khchung · · Score: 2

    iPhone 6S comes with features — like the ability to shoot ultra-HD video — that are going to fill up a 16GB phone in the blink of an eye

    The author obviously never bought an iPhone himself.

    When you try to buy an iPhone from Apple's website, just next to the options for memory size, it has a helpful link saying "How much storage is right for you?", and if you click it, this passage pops up (emphasis mine):

    iPhone 6s and iPhone 6s Plus come in three storage sizes: 16GB, 64GB, and 128GB. The term “GB“ stands for gigabytes. The more gigabytes you have, the more content you can store on your iPhone, such as apps, games, photos, HD videos, music, and movies. For example, if you have a large music or photo library or lots of apps, it’s a good idea to consider an iPhone with a larger storage capacity. If you rarely download apps or you don’t take many photos or videos, an iPhone with a smaller capacity may be better for you. When deciding which size to choose, be sure to consider how your storage needs may change over time.

    So the author is basically saying, the 16GB model which Apple also told you is only good if you don't take many videos, will easily be filled up if you, duh, take many videos! No shit, Sherlock!

    As usual, every time year when Apple releases the new iPhone model, there are these troll pieces coming out trying bait readers. Happens every year.

    --
    Oliver.
  21. iCloud by Pascal+Sartoretti · · Score: 3, Interesting

    Apple wants you to use iCloud; a good way is to sell you a 16 GB phone, and then an iCloud subscription when you don't have enough storage for your photos or your music (and maybe Apple Music on top). With the new iCloud pricing of $12 per year for 50 GB, it is not such a bad deal.

    I prefer however to buy a 64 GB version and not be dependant of Apple's services, whose reputation is not as good as their hardware.

  22. Re:... there will always be zombies ... by __aaclcg7560 · · Score: 2

    Most of them zombies do the same thing over, and over, and over again, without realizing the emptiness of their action

    We're discussing Apple iPhones, not last night's Republican presidential debate.

  23. another article written by an idiot by slashmydots · · Score: 2

    That's funny because I read another article stating that 16GB vs 32GBis around $7 in manufacturing cost difference. Wow, what a margin! The author is sooo right.

  24. $7? Not likely by Radical+Moderate · · Score: 2

    I can buy a 32 gig thumbdrive for 9 bucks. Apple is buying in quantity, 32 GB chips couldn't cost them more than a couple bucks. Screwing your customers for a few cents is a great strategy if you don't want them coming back, this is a stupid move on Apple's part. I was seriously thinking about upgrading to a 6S, now I'm going to hold off.

    --
    Never let a lack of data get in the way of a good rant.