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Apple Bans iFixit Repair App From App Store After Apple TV Teardown

alphadogg writes: iFixit, the fix-it-yourself advocate for users of Apple, Google and other gear, has had its repair manual app banned from Apple's App Store after it conducted an unauthorized teardown of Apple TV and Siri remote. iFixit blogged "we're a teardown and repair company; teardowns are in our DNA -- and nothing makes us happier than figuring out what makes these gadgets tick. We weighed the risks, blithely tossed those risks over our shoulder, and tore down the Apple TV anyway." iFixit does still have Windows and Android apps, and has no immediate plans to rewrite its Apple app to attempt being reinstated.

39 of 366 comments (clear)

  1. Break The NDA by Anonymous Coward · · Score: 3, Insightful

    They very publicly break the NDA for personal profit and expect no action? They're lucky the actions by Apple weren't more sever honestly.

    1. Re:Break The NDA by Z00L00K · · Score: 3, Insightful

      But was the NDA valid?

      --
      If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
    2. Re:Break The NDA by SQLGuru · · Score: 4, Insightful

      Can you buy the new Apple TV yet? I'm sure if iFixIt had waited until they could purchase one instead of using a preview unit, they wouldn't have gotten as much flack as they did. They threw caution to the wind and it boomeranged back in their face.

    3. Re:Break The NDA by danceswithtrees · · Score: 4, Insightful

      I see your point but at the same time, what was APPL thinking giving a developer unit to iFixit, a website whose sole purpose is to take apart things?

      Apple was daring iFixit to break the NDA. Sort of like giving a two year old a marshmallow, telling him not to eat it, and then leaving the room. Who is at fault, the two year old or the person giving the marshmallow?

    4. Re:Break The NDA by Anonymous Coward · · Score: 5, Interesting

      I am thinking that Apple was thinking that iFixit would do a teardown of the AppleTV and keeps it under NDA, until the AppleTV units are available.
      Giving iFixit some time to prepare before putting the photos and repair guides on their website and app.

      I think Apple doesn't mind iFixit, Apple probably supplies most of the spare parts to iFixit.

      I think Apple does mind that iFixit breaks the NDA, and I am not sure but the App was probably rejected because the contents contained information that was under NDA.

    5. Re:Break The NDA by Anonymous Coward · · Score: 2, Funny

      No, he's arguing that if you mail your house keys to a serial burglar, you're asking to get robbed.

    6. Re:Break The NDA by tripleevenfall · · Score: 5, Insightful

      It was pretty foolish of them to publish a teardown of a pre-release developer unit. They could have taken it apart, published something on the repairability of it, etc., and left the teardown until the product was available for sale. Apple only really cares that the information was leaked and people got a look at it that wasn't the look they wanted to be first.

      All iFixit has done here is made sure they won't receive any developer units from Apple in the future.

    7. Re:Break The NDA by UnknowingFool · · Score: 2

      I didn't read anywhere where iFixit paid Apple millions in IPO stock for the opportunity to look at the new AppleTV and meetings with Apple engineers as well as the rights to develop anything they learned from the engineers. Only then could you compare the two situations.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    8. Re:Break The NDA by penguinoid · · Score: 5, Insightful

      Presumably so they can study it, do their teardown, prepare their materials etc, and then wait until the product is released before publishing their results.

      --
      Don't waste your vote! Vote for whoever you want, unless you live in a swing state it won't matter anyways
    9. Re:Break The NDA by nblender · · Score: 4, Interesting

      The person giving the marshmallow.

      But if you give a 30 year old a marshmallow, and tell him not to eat it, then leave the room and he eats it, then it's his fault.

      Grownups are supposed to know better.

    10. Re:Break The NDA by spire3661 · · Score: 4, Funny

      NO matter what iFixit did, this just makes Apple look like a petty asshole. Sent from my Mac Mini.

      --
      Good-bye
    11. Re:Break The NDA by nine-times · · Score: 2

      They got the developer model through the developer program. Violating the terms of the developer program can get your status as a developer revoked.

      What, you want them to create special tiers within their developer program, determining who has access to which resources based on who has broken which rules? I think that's a bit much to ask.

    12. Re:Break The NDA by nine-times · · Score: 2

      True, but Apple provides access to pre-release products through their developer program. Revoking access to their developer program means revoking access to their app store. Also, as others are pointing out, their app included information about the tear-down of the Apple TV, was was violating an NDA. Do you think that if you have an app in Google's app store that included information that breaks an NDA with Google, Google might consider pulling the app?

    13. Re:Break The NDA by PhunkySchtuff · · Score: 4, Informative

      What happened was that iFixit broke the NDA by posting the pics before the device was released. Apple then cancelled their developer account, which as they also used that developer account for their App, had the knock-on effect of pulling their app from the App Store

      http://ifixit.org/blog/7401/if...

  2. Unauthorized teardown by Anonymous Coward · · Score: 2, Insightful

    The fact that this phrase even exists is a testament to how fucked up things have gotten.

    1. Re:Unauthorized Teardown by mccalli · · Score: 4, Informative

      Apple aren't taking legal action against iFixIt either, they're revoking their development account for breach of terms of conditions. iFixIt has the right to tear it down and Apple has the right to revoke the account as a result.

    2. Re:Unauthorized teardown by Lothsahn · · Score: 5, Informative

      Yep. If you buy an object, you have every right to take it apart.

      While I agree with the above statement (and some of your others), they didn't buy the devices. It was a developer preview provided to them under NDA. I think iFixit is clearly in the wrong here.

      From the article:
      The developer unit we disassembled was sent to us by Apple. Evidently, they didn’t intend for us to take it apart. But we’re a teardown and repair company; teardowns are in our DNA—and nothing makes us happier than figuring out what makes these gadgets tick. We weighed the risks, blithely tossed those risks over our shoulder, and tore down the Apple TV anyway.

      --
      -=Lothsahn=-
    3. Re:Unauthorized teardown by BasilBrush · · Score: 4, Informative

      No it isn't. Apple LENT them a unit, and they tore it down. If I lend you a lawnmower, and with out my permission (unauthorised) you pull it apart, then I'm going to punish you too.

      If iFixit waited till they could buy their own in store, then tore that down, then there wouldn't be a problem.

    4. Re:Unauthorized teardown by BasilBrush · · Score: 5, Informative

      No, Apple LENT them one. Review units are not gifts.

    5. Re:Unauthorized teardown by nine-times · · Score: 3, Informative

      Yep. If you buy an object, you have every right to take it apart.

      This situation is complicated by the fact that it's a pre-release unit provided to developers who signed NDAs.

    6. Re:Unauthorized teardown by Schnapple · · Score: 5, Interesting

      Their issue is not that they took apart the hardware. Their issue is that they took apart the hardware and then did an article about it before the ATV4 hit stores. Here's the relevant portion of the agreement.

      Everyone is getting this wrong - the issue is not that they tore it apart but that they did an article on it before the NDA was up. If they did an article on the still-assembled unit they would be in violation of the NDA as well. They were not giving these things away to be reviewed, they were giving them to people to write apps for them.

      Quite frankly the majority of Slashdot seems to be completely down with disregarding all of contract law, which is sort of hilarious given the fervor with which they go after GPL violators with.

    7. Re:Unauthorized teardown by tw2k · · Score: 2

      This was not a review unit. Apple ran a lottery for early access to developer kits for TvOS, which includes the new Apple TV hardware. It's a lottery so you 'win' it and it's yours, to keep, forever. You are charged $1 as a token amount to verify your identity, presumably to enforce only one kit per entrant. In doing so you are asked to agree to the terms, which includes not discussing it until the product is publicly available.

    8. Re:Unauthorized Teardown by tlhIngan · · Score: 2

      There isn't any legal reason that prevents you from opening it up. Just do it.

      Apple is exerting a concept that doesn't legally exist.

      The problem was iFixit signed an NDA to receive said unit. That NDA specified that not only could the unit NOT be taken apart, the unit was not to be publicly discussed.

      So iFixit could very well take apart their unit. But then they violated the second part of their NDA by publishing the teardown on their website.

      The legal concept is "breach of contract". The fact that Apple decided to revoke the developer account the breached the terms of the agreement is considered minor. FYI - the app was removed because iFixit is no longer a valid developer of apps. Apple routinely removes apps of developers who no longer maintain valid developer accounts. (As does Google and other companies).

      So the app was not removed because Apple said so, the App was removed because the developer account it was associated with was no longer valid. And the reason it was no longer valid is because iFixit broke their NDA they willingly signed.

      All things considered, breaking an NDA generally has far harsher penalties. The fact iFixit lost only their developer account is fairly minor. Apple could rightfully demand that the teardown be removed as well. It's unlikely they will, nor will they likely seek financial compensation for it because the product will be released later this month, so any legal proceedings will take longer and cost more money.

      Go on. Violate your NDA with your company or one of the many NDAs your company.

    9. Re:Unauthorized teardown by UnknowingFool · · Score: 2

      The NDA in this case is basically an agreement which forces someone to not share information about their work. In that context, it's fairly understandable that Slashdot might not be keen on it.

      I hope you are not a lawyer. This is a term in law called consideration. In exchange for a product that the public cannot buy right now, Apple has imposed conditions on transfer of the product. If you accept the product, you accept the terms. If you do not like the terms, you don't have to accept the product.

      In the GPL, if you make modifications and distribute code, you must release the source code of your modifications. If you don't like those terms, then you should not modify and distribute. You can do either but not both without the source code.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
  3. iFixit blog link by Imabug · · Score: 4, Informative

    bad link to the iFixit blog link

    here's the correct one
    http://ifixit.org/blog/7401/if...

    --
    "For I am a Bear of Very Little Brain, and Long Words Bother Me"
  4. Re:Hay Apple!! by trevc · · Score: 2

    It will be a very cold day in HELL before I buy any of your crap products.

    OMG! Apple is scared now!

  5. Think Different by enjar · · Score: 5, Funny

    “Here's to the crazy ones. The misfits. The rebels. The troublemakers. The round pegs in the square holes. The ones who see things differently. They're not fond of rules. And they have no respect for the status quo. You can quote them, disagree with them, glorify or vilify them. About the only thing you can't do is ignore them. Because they change things. They push the human race forward. And while some may see them as the crazy ones, we see genius. Because the people who are crazy enough to think they can change the world, are the ones who do.”

    Oh, unless they do things that we don't like. Then we ban them.

  6. Re:What NDA? by 93+Escort+Wagon · · Score: 4, Interesting

    Seriously, I am speaking from ignorance about the specifics, but aren't the products in question, on the market?

    No, they are not. At the moment you can only buy one if you are a registered developer and are willing to sign an NDA.

    --
    #DeleteChrome
  7. Re:That's the downside of the iEcosystem by bongey · · Score: 2

    Apple devices do NOT "just work". The bluetooth on my new ipod touch didn't work correctly. WTF they can't get bluetooth to work correctly? All my android devices worked with the same bluetooth devices. Just a quick google search and you will find others with flaky bluetooth.

  8. Re:What NDA? by jerk · · Score: 4, Informative

    No, they are not. At the moment you can only buy one if you are a registered developer and are willing to sign an NDA.

    Not even that. They held a lottery for registered developers and gave the winning developers a developer kit. As a registered developer who was not selected for the lottery, I cannot even buy an early-access unit.

    iFixIt signed up for that lottery and was picked to receive a developer kit. I remember when I signed up for the same kit, I did a very cursory skimming of the NDA and it was pretty explicitly stated that I wasn't allowed to publicly publish pictures or even publicly discuss the unit/software.

  9. Re:What NDA? Who mentioned a NDA? by UnknowingFool · · Score: 2

    In the article it clearly says the Apple TV they dismantled was a "developer" unit as it is not yet available for public sale. While this is scant information, I would assume that under these circumstances, any company would not like to you disassemble their product without explicit permission if you got a developer smart phone, game console, etc,

    --
    Well, there's spam egg sausage and spam, that's not got much spam in it.
  10. Clarifications: by Schnapple · · Score: 5, Informative

    The summary is pretty bad on this one.

    Right after the Apple TV 4 (ATV4) was officially announced, Apple put a form on their Developer's site to give some of them away to developers. These are pre-release units, and the packaging on them even says "Developer's Edition" or something on it. There was a (since pulled) eBay auction showing the packaging.

    Part of the agreement in getting this unit was an NDA which stipulated, amongst other things, that you can't take it apart.

    iFixit got an ATV4 as part of the giveaway and decided to violate the NDA and get an exclusive article in the process. Since the developer program was what they used to get the ATV4, the developer program is what they were kicked out of. As a result their iOS app got yanked as well.

    Several people have noted that their iOS app hadn't been updated in years (may still have been on the 3.5" screen) and so the app itself isn't much of a loss. The summary says something about being "rewritten" but that doesn't make any sense - if iFixit were to get another developer account they could just put the same app up again from the same source code. The content of the app is not what was offensive to Apple, it was the NDA violation. It may need to be upgraded for modern phones (i.e., be adaptive to the iPhone 6/6+ screen sizes) but it doesn't need to be rewritten in order to adhere to Apple's policies.

    iFixit entered into an agreement with Apple that had consequences. It violated that agreement and so it's suffering the consequences. Which it knew would happen and it didn't care about. And since it's an old app that's being pulled it's not much of a loss to them, not compared to the exclusive early article and coverage this stunt's consequences has given them.

    But to clarify for everyone, this wasn't a review unit, it wasn't on loan, it was a unit Apple gave them and other developers in order to develop for it early before the actual thing is released. And really, a number of developers didn't get these units and so to some extent the idea that iFixit got one not intending to write an app for it but instead just want to tear it down for page clicks and ad impressions is sort of offensive. If they had waited for the thing to be in stores and bought one retail and then tore it apart they would be in the clear.

  11. Re:Nice speculation. by UnknowingFool · · Score: 5, Informative
    Did you read the article? iFixit admits this:

    "The developer unit we disassembled was sent to us by Apple. Evidently, they didn’t intend for us to take it apart. But we’re a teardown and repair company; teardowns are in our DNA—and nothing makes us happier than figuring out what makes these gadgets tick. We weighed the risks, blithely tossed those risks over our shoulder, and tore down the Apple TV anyway."

    iFixit knew that Apple would not be happy with them disassembling it but did it anyway.

    --
    Well, there's spam egg sausage and spam, that's not got much spam in it.
  12. Re:Monopoly by ColdWetDog · · Score: 2

    What is wrong with you people? Do you not even causally glance at the summary? This has nothing to do with monopoly, Steve Jobs, Republicans or Global Warming. It's not even Bush's fault.

    It's just contract law. iFixit signed a valid, legal document. iFixit broke the terms agreed to on the document. Apple 'punishes' iFixit for doing same - in a fairly benign fashion. Apple could certainly afford to take iFixit to court and bury them in legal cowpies for the next millennium, but they didn't.

    Jeez guys.

    --
    Faster! Faster! Faster would be better!
  13. Re:The walls of the Walled Garden get a little hig by ColdWetDog · · Score: 2

    Or maybe follow adult type, agreed upon rules. It's a walled garden, not a playground.

    --
    Faster! Faster! Faster would be better!
  14. Re:What NDA? by Schnapple · · Score: 2

    I am confident that I could find an AppleTV out there somewhere which I could purchase without signing anything.

    The part you're getting tripped up on is that while the unit in question is being called "Apple TV" (and will still be called that when it's released later this month) and the units you can currently buy in stores are also called "Apple TV", the two devices are fundamentally different.

    Specifically, the thing you can go buy today in stores for $69 is a third generation Apple TV (usually referred to in shorthand as ATV3). It came out a few years back and hasn't seen an update in a while. And really it hasn't needed to - it has little storage and it outputs 1080p. Short of wanting to do something fundamentally different it's all you would need it to do.

    The unit coming out later this month, which is going to start at $149, runs games and apps, and is what the iFixit guys took apart, is a fourth generation Apple TV (ATV4). It looks very similar to the ATV3 but, as has been noted, it's a little taller/thicker due to the extra parts inside to handle the 3D graphics, storage, etc. It also has that motion sensitive touch remote (ATV3 came with this tiny little silver remote that just had some buttons on it).

    So while the name is the same they're making a pretty big departure from the older model, features-wise, with this one. Apple has some lines of products where they increment the name on every release and some where they don't. For example you don't see a MacBook Pro 24 on the market, it's just the MacBook Pro and you just have to figure out what model it is based on year and model number (i.e., A1234). The iPod did the same thing. The iPhone doesn't, it's iPhone 4, iPhone 5S, etc. They tried to drop the number with the iPad so they could do more frequent releases (i.e., the iPad 2 came out then what would have been the iPad 3 came out as "the new iPad" and then six months later "iPad 4" came out) but that went over like a fart in church so they went back to a naming scheme (i.e., iPad Air, iPad Air 2, etc.).

    For bonus trivia points, the ATV2 only did 720p and was only on the market a couple of years but it was the model that introduced the concept of the small hockey puck design and almost no storage, favoring streaming almost entirely. The ATV1 was a very different unit - it resembled today's Mac minis and had a hard drive. The idea behind it was that it would download/mirror a lot of your iTunes library. Specifically the things you bought on iTunes. It didn't have things like Netflix streaming on it because it predated all of that. It was seen as a Steve Jobs hobby project and it wasn't really successful but the second chance they gave it with the ATV2 and ATV3 was a huge hit.

  15. It is speculation by Dalmarf · · Score: 2

    The article never mentions a Non-Disclosure Agreement, and it never said iFixit was referring to the the developer NDA when they referred to Apple's "intent".
    So yeah, whole arguments develop over conjecture.
    The only thing for sure is that iFixit knew that Apple might not like it. They knew Apple might take action, and they were OK with that.
    Puts Apple in a bad position for coming down hard on people for doing exactly what they usually do.

    1. Re:It is speculation by macs4all · · Score: 2

      If there was no NDA agreement signed, then the legal team couldn't do much.

      They signed a Developer Agreement, and an additional Agreement when they got the Pre-Release AppleTV.

      While I have not seen the Agreement that came along with the AppleTV Pre-Release "Kit", Apple's Developer Terms & Conditions clearly prohibit the release or discussion of Trade Secrets when it comes to "Pre-Release Materials", which clearly the AppleTV is.

  16. Re: Fools Tread. by macs4all · · Score: 2

    Refusing to bend over to fascist corporate rules is a holy endeavour. YOU'RE A FUCeeKINV SHEEP

    So, you think Apple is alone in having people sign NDAs when they get Pre-Release materials?

    How do you think all those equipment and software Reviews get published on the very DAY that a new tech Product is RELEASED?

    In the Publishing world, they are called "Embargoed" stories. Same thing.

    It's not corporate fascism. It is a compromise that works to both party's benefit. And to the Public's too. Or would you rather wait for a month or two before the first Review for a Product you were interested in was available for you to read?