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'First, Let's Get Rid of All the Bosses' -- the Zappos Management Experiment

schnell writes: The New Republic is running an in-depth look at online shoe retailer Zappos.com's experiment in a new "boss-less" corporate structure. Three years ago the company introduced a management philosophy that came from the software development world called "Holacracy," in which there are no "people managers" and groups self-organize based on individual creativity and talents. (When the change was announced, 14% of the company's employees chose to leave; middle management openly rebelled, but perhaps surprisingly the tech organization was slowest to embrace the new idea). The article shows that in this radically employee-centric environment, many if not most employees are thrilled and fulfilled, while others worry that self-organization in practical terms means chaos and a Maoist culture of "coercive positivity." Is Zappos the future of the American workplace, a fringe experiment, or something in between?

2 of 327 comments (clear)

  1. I, for one, by vikingpower · · Score: 5, Funny

    welcome our new <null-pointer> overlords!

    --
    Religous speak to God. Insane are spoken to by God. When all shut up, one can finally hear Shostakovich in peace
  2. Re:Give me a raise by blazer1024 · · Score: 5, Funny

    So you *can* get a raise by wearing more flair?