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Hundreds of Southwest Flights Delayed By Online Booking Problems

Posted by samzenpus on from the just-a-bit-longer dept.

An anonymous reader writes: A technology problem delayed hundreds of Southwest Airlines flights Sunday while the airline checked-in passengers manually at airports. Around 300 flights had been delayed as of Sunday afternoon. In a statement on its website, Southwest said intermittent technical issues "are impacting website performance in creating new bookings and requiring us to process some customers manually as they arrive for travel."

1 of 36 comments (clear)

  1. Southwest did a pretty good job by Anonymous Coward · · Score: 3, Informative

    To their credit, SW handled it very well on the flights I took today. Baggage was fine and the boarding process was ordered to revert to paper boarding passes. People with e-passes were simply required to show ID. Flights were delayed maybe half an hour. Not bad for a nationwide infrastructure outage.