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Hundreds of Southwest Flights Delayed By Online Booking Problems

Posted by samzenpus on from the just-a-bit-longer dept.

An anonymous reader writes: A technology problem delayed hundreds of Southwest Airlines flights Sunday while the airline checked-in passengers manually at airports. Around 300 flights had been delayed as of Sunday afternoon. In a statement on its website, Southwest said intermittent technical issues "are impacting website performance in creating new bookings and requiring us to process some customers manually as they arrive for travel."

3 of 36 comments (clear)

  1. Frosty by Hognoxious · · Score: 3, Funny

    Odds on it's due to systemd.

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  2. What the fuck is wrong with Southwest's IT dept? by Anonymous Coward · · Score: 3, Funny

    This isn't the first time Southwest has had problems with their system capacity. A few months ago they had a fare sale and the resulting traffic locked up both their website and their call center. How hard is it to build autoscaling for their reservation system? Apparently really, really hard.

  3. Southwest did a pretty good job by Anonymous Coward · · Score: 3, Informative

    To their credit, SW handled it very well on the flights I took today. Baggage was fine and the boarding process was ordered to revert to paper boarding passes. People with e-passes were simply required to show ID. Flights were delayed maybe half an hour. Not bad for a nationwide infrastructure outage.