FCC Passes Landmark Reform of 'Egregious' Prison Phone Charges (vice.com)
derekmead writes: The Federal Communications Commission voted Thursday to crack down on exorbitant prison phone rates, in a landmark victory for criminal justice reform advocates who have long criticized what they call abusive and predatory practices by phone companies. The new FCC rules cap the cost of prison phone calls at 11 cents a minute for debit or prepaid calls in state and federal prisons, and reduce the cost of most inmate calls from $2.96 to $1.65 for a 15-minute in-state call, and from $3.15 to $1.65 for a 15-minute long distance call. The new policy also cracks down on excessive service fees and so-called "flat-rate calling," in which inmates are charged a flat rate for a call up to 15 minutes regardless of the actual call duration.
The prisons need to enable inmates to call only the numbers they've been authorized to call. Someone has to approve applications to enable telephone numbers. Someone needs to process the background information and telephone bills that are sent in to verify identities. Someone needs to manage the billing and payment aspects of all of this. Someone has to archive the recordings. etc etc. This operation is contracted out like anything else. The prison can't reasonably do this, nor should they be doing it.