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Affordable Care Act Exchanges Fail To Detect Counterfeit Documentation (atr.org)

Tulsa_Time writes with this excerpt of an account from the (unapologetically partisan) Americans for Tax Reform about a report released by the Government Accountability Office in which "application and enrollment controls on the federal exchange and two state exchanges (California and Kentucky)" were investigated by supplying false information; in each case, the investigators were able to obtain and activate health insurance through the exchanges. A slice: Ten fictitious applicants were created to test whether verification steps including validating an applicant's Social Security number, verifying citizenship, and verifying household income were completed properly. In order to test these controls, GAO's test applications provided fraudulent documentation: "For each of the 10 undercover applications where we obtained qualified health-plan coverage, the respective marketplace directed that our applicants submit supplementary documentation we provided counterfeit follow-up documentation, such as fictitious Social Security cards with impossible Social Security numbers, for all 10 undercover applications."

27 of 246 comments (clear)

  1. So make sure they all get jailed for fraud by DeBattell · · Score: 2, Insightful

    I'm sure submitting false information on those forms is illegal. So, make sure all the people responsible go to jail.

    1. Re:So make sure they all get jailed for fraud by ShanghaiBill · · Score: 4, Insightful

      I'm sure submitting false information on those forms is illegal.

      Why should it be illegal? If you want to buy insurance for someone that doesn't exist, that is fine with me.

    2. Re:So make sure they all get jailed for fraud by ScentCone · · Score: 4, Insightful

      Why should it be illegal? If you want to buy insurance for someone that doesn't exist, that is fine with me.

      How about if in the course of applying, the fake person also describes a lifestyle that qualifies them for completely subsidized care that other people get to go to work every day to buy for them? This is no different than any other of benefit fraud.

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    3. Re:So make sure they all get jailed for fraud by hawguy · · Score: 4, Insightful

      I'm sure submitting false information on those forms is illegal.

      Why should it be illegal? If you want to buy insurance for someone that doesn't exist, that is fine with me.

      But are you ok with them submitting and getting paid for claims for that fictitious person? Buying insurance for a fictitious person should be as illegal as submitting claims for them, so if you find that someone has bought 1000 policies for fictitious people, you have a tool to stop them before they start submitting claims.

    4. Re:So make sure they all get jailed for fraud by jedidiah · · Score: 4, Insightful

      Forget about illegal. The system couldn't even figure out that the details were completely invalid and fictitious. It's unable to do the slightest bit of basic sanity checking.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    5. Re:So make sure they all get jailed for fraud by khallow · · Score: 3, Informative

      Why should it be illegal? If you want to buy insurance for someone that doesn't exist, that is fine with me.

      Consider this scenario:
      1) Create a pile of fake people.
      2) Conspirator at insurance company gets them insurance.
      3) Siphon money out of the company as commission bonuses.

      If instead, you control the insurance company, then you can rake in the subsidies. Fake low income people, subsidized by Uncle Sugar, who never need medical care would be great for the bottom line.

  2. All entitlement programs are rife with trust/fraud by rmdingler · · Score: 4, Interesting
    Judging by the frequency with which the courts around here have a "Tampering With Gov't Records" case before them, I would venture a guess this sort of lie for profit is universally problematic for assistance programs.

    This is the typical charge for obtaining gov't assistance under many different false pretenses, but typically under-reporting income.

    I, for one, would prefer to keep the trust but verify nature of the programs... the aim is not to catch fraudsters straight away, but to help folks when they need it. Sure, some will game the system, but likely not for an extended period before getting caught with the hand in the cookie jar.

    --
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    Ernest Hemingway

  3. Arrest the GAO? by cirby · · Score: 4, Insightful

    You want to arrest the GAO for fraud, for doing their actual job?

    That's who wrote the report. Americans for Tax Reform just reported on it.

  4. Why this is a problem by Anonymous Coward · · Score: 2

    If they are running the checks it means they are using them as a "manual override" against their internal data(which may be flawed). These checks exist to redistribute wealth via price discrimination according to a "means" test. If a person can claim to make less money than they actually do: the idea of selling a commodity below market price falls apart and attempts at rationing quickly become unsuccessful.

    If the auditors scammed them successfully, that is "smoke" to the fire of a process breakdown. Gasp! It isn't 100% effective. It's true.

  5. Re:Affordable my ass by HiThere · · Score: 3, Informative

    While true, you ignore the fact that they started skyrocketing long before Obamacare was passed.

    OTOH, if you mean that the insurance companies should be cut out of the healthcare system, I agree completely. I'm in favor of free coverage for everyone without all the god-damn middlemen that have tripled the price. (And I mean that as in "God damned the sheep and they died.". Those insurance parasites should just drop dead...or at least be rapidly put on unemployment.)

    --

    I think we've pushed this "anyone can grow up to be president" thing too far.
  6. Only Trust by SuperKendall · · Score: 4, Insightful

    I, for one, would prefer to keep the trust but verify nature of the programs

    I would if there was any "verify". There was not.

    People claim the U.S. should emulate Europe, but it seems they go mysteriously silent when it comes to emulating the controls that Europe has to make healthier care voting work to prevent fraud. If a system has endemic fraud it will eventually fail.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  7. Re:So what? by Ritz_Just_Ritz · · Score: 3, Insightful

    This class warfare thing is hilarious. The "elite" aren't suffering from this system designed to encourage fraud. I'm sure folks that are making a million dollars a year could care less about what amounts to a rounding error when it comes to the cost of their insurance. It's the MIDDLE class that's getting soaked here. The rich don't care.

  8. Easy answer by rsilvergun · · Score: 4, Insightful

    Single payer. Book it done.

    --
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  9. Bad framing by Okian+Warrior · · Score: 2, Insightful

    The pro-ACA people don't care about screening out fake applicants. They think any person getting another government handout is a good thing, regardless of circumstance.

    It's interesting that you describe health care as a "handout", and bolster the metaphor with "regardless of circumstances".

    There are perhaps three dozen examples of government-funded health care in the world that we can look to as examples. The US health care ranks worse than all of the top 10 countries.

    Framing it as "it's a government handout" implies the subtext "(that you do not deserve)", and is a bit of a misnomer. Our system is horribly broken, we pay 6x as much as other countries and for that price get substandard care.

    In short, many *many* people suffer needlessly because our health care system isn't a government handout.

    So... I don't see a problem here. We do in fact deserve better health care. We're the US, we *were* the best.

    Would you care to explain why a government handout is bad, in this specific instance?

    (And before someone asks "well, how do you propose we fix it?", let me just say that we could find a system we like and copy it wholesale. For example, the Canadian system is better than the US system overall, and we could simply copy their procedures and implement them. If we did that, 80% of the money we now spend on health care would be available to stimulate the economy.)

    1. Re:Bad framing by quantaman · · Score: 2

      I wouldn't copy Canada. I personally know someone that was killed by the Canadian system.

      Also, don't drink the Kool-Aid. There's a big difference between what gets billed and what gets paid. If you think American health care is overpriced, you're probably looking at a bogus inflated number.

      The problem with people trying to turn the US into a European style socialist welfare state is that they don't have any actual experience with those. They just hear a lot of bogus media reports that distort the facts to suit a particular narrative.

      As a Canadian I don't know anyone killed by our system. Either way tragic anecdotes happen with every healthcare system, that's the reality of mortality and limited resources, but people here seem much more satisfied with the state of our healthcare than Americans do, and we pay a bunch less at the same time.

      I think there's a role for private insurance and companies in the US system for things like drug development. But as for actual hospitals, public insurance and institutions seems to work quite well without all the massive headaches about medical insurance and billings. My father passed away from pancreatic cancer a couple years ago. Chemo, surgery, home care, hospitalization, hospice care, all sorts of things were involved before the end. And other than some fairly cheap pain drugs we bought from the pharmacy I don't think money or insurance was ever mentioned. I think that's something that's severely under appreciated when looking at public health care.

      --
      I stole this Sig
    2. Re:Bad framing by sumdumass · · Score: 2

      Government involvement is what causes this. You can track this fenominom back to when Medicare started paying the average costs for treatments instead of the actual costs. It got worse when the feds tried to save money by only paying a percentage of the costs.

      What happens is a treatment costs X dollars, the government decided that because somewhere else it is cheaper they are willing to pay the average of the two but in order to save money, instead of fixing whatever is making it expensive, they are going to only pay 85% of it and the provider cannot demand more else lose the ability to treat Medicare patients which is a sizable number of people seeking treatment in any area.

      So the providers started raising rates in order to get the average up to what they expected in the first place. Insurance companies got upset and threatened to exclude those providers from policy use so agreements were worked out where they get steep discounts for preferring a network of providers. This discount doesn't deflate the average because it is based on the preferential treatment of a network of providers instead of the costs of treatment. Now with no insurance, you do not get this discount. You can get some of it if you pay the same day as service but often if you can afford that, you can afford insurance to.

  10. Timing by Tablizer · · Score: 2

    Quality/accuracy auditing takes money. There's usually a brake-even point where the savings from catching problems is less than the cost of auditing as more auditors are added. We'd need more info to know where the break-even point is.

    I suspect it may not be a real problem as long as they check credentials when an expensive procedure or treatment is done, such as surgery or an expensive medication.

    Before such, as long as the "fakes" pay their insurance fees, they are not a (significant) cost drain to the system.

    In short, fraud happening on the enrollment end may not be a practical problem.

  11. an insurance is just paper... by jopsen · · Score: 4, Insightful

    How about if in the course of applying, the fake person also describes a lifestyle that qualifies them for completely subsidized care that other people get to go to work every day to buy for them? This is no different than any other of benefit fraud

    Well, it is different, an insurance is just paper (contract), when you obtain the contract to benefit a person that doesn't exist, you've acted in bad faith and obtained a contract that is invalid by nature.

    So your chances of successfully upholding the contract is slim. That said, yesm the fake people could probably get some care, before the private insurance company starts looking at the details... This is another problem with private insurance, if there is a problem with contract the insurance company will declare it invalid (but they won't do so before you file a claim, ie. only when do it when you the insurance).

    But yes, this is great :)
    Note. insurance contracts in the US are in my experience, super sketchy have through my employer and had to fight very hard to get any kind of actual paper... and I'm still not satisfied that I have sufficiently strong contract to sue my insurance provider should it come to that, and certainly not if my employer decided not to look out for my interest (which I don't have contract saying they will). So legally speaking I'm is a poor standing (despite working for tech company, and having an good PPO plan).

  12. Re: The Republicans... by Papaspud · · Score: 3, Insightful

    Pretty sure Reps had nothing to do with the ACA, but go ahead and spin anyway..... like a top.

    --
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  13. Re:Affordable my ass by Firethorn · · Score: 2

    While true, you ignore the fact that they started skyrocketing long before Obamacare was passed.

    Healthcare costs have been rising world-wide. Obamacare marked a decrease in the rise for the USA.

    And I agree with you on the middlemen. They're adding approximately 30% to the cost of our healthcare by themselves. Minimum.

    --
    I don't read AC A human right
  14. Re:So what? by _Sharp'r_ · · Score: 2

    No need to imagine. Lots of states have privately run DMVs for car title-related stuff now. You walk in, talk to someone immediately, hand over your paperwork, they help you with real customer service and then at the end of the 10 minute process they tack on a $6-8 extra "fee" for not having to wait several hours at the still existing government-run ones.

    --
    The party of stupid and the party of evil get together and do something both stupid and evil, then call it bipartisan.
  15. Re:So what? by I'm+New+Around+Here · · Score: 2

    The rich don't care.

    Neither to the poor.

    --
    If you think I voted for Trump because of this post, you're wrong. I voted for Dr. Jill Stein of the Green Party. Again.
  16. Re:Affordable my ass by jedidiah · · Score: 2, Informative

    No. Obamacare DOUBLED the rate of increase for plans. My state had respectable individual plans that could not be canceled. Except Obamacare caused them to be canceled. Now the decent replacement plans look like they're going to be canceled and nothing will be left but total crap.

    --
    A Pirate and a Puritan look the same on a balance sheet.
  17. Re:So what? by Cinnamon+Beige · · Score: 2

    Tell you what, never use our roads, our internet, our many other public services ever again. Shut yourself up in your private property hermitage, dig a well because you aren't allowed to use water that came from a river the government diverted for our benefit. We'll work out a list of products you can never use because they resulted from government backed research. Then.. yeah you can quit paying taxes then. We'll let you.

    Why not set it up a la carte? See what public services people feel are worth paying their money for? It might actually get more rational public spending by pushing people to think about just where whatever public service they think would be cool and nifty to have will come from, especially since for things like 'community pool' you could have the trigger not be 'majority' but 'sufficient funding.'

    It's very easy to vote for funding things such as a library, but my experience is that you're not going to be told where the money is actually going to be found. Yes, alright, sometimes you get told that they're going to issue bonds but I've gotten to watch politicians--some of whom are now nationally-known--give every reason to believe that they don't understand how bonds actually work. You sell them for money now and look confused when people want to redeem them at maturity because...apparently they were just supposed to turn into money somehow? It's hard to tell. (It got rather hard for the city and county this was in to get people to vote for bonds, because even the college students who weren't likely to be there long enough to see whatever it was built caught on.)

  18. Re: Affordable my ass by Bartles · · Score: 2, Interesting

    Replacing insurance companies with the federal government does not cut out the middleman, you idiot.

  19. The stupid, it burns! by cpm99352 · · Score: 2

    I worked for seven years in the medical insurance business (so glad to have left the field!) and the ignorance seen in many high-rated posts here is astounding.

    1. GAO report, so no fraud
    2. Even if someone wanted to fraudulently create an applicant, I don't see the problem, as long as they don't submit a claim. What's wrong w/ additional premium? (I will ignore the geeky underwriters, as I understand their position, but haven't seen any relevant objections so far about messing up the statistics.)
    3. You cannot begin to appreciate the stupidity of pretty much everyone in the insurance business - so the inability to do very basic SSN validity checking comes as no surprise at all.

    I left the year ACA came into effect, so got to experience the fun as we tried to implement insurance plans that Congress had not defined. See, ACA went into effect 2014, but we (that is, insurance companies) didn't have black letter law or even Federally-defined policies established (on many different fronts) until way past Jan 2014. How can you determine policies if underwriters don't know what the rules are???

    Biut what continues to be under-reported is what a complete disaster/fail the back-office procedures are. Are we finally able to determine if someone is eligible? When I left, there was no way to tell if an applicant was qualfied for subsidies under the various arcane income rules.

    If I were dictator, I'd immediately force hospitals and pharmaceutical companies to fall under the anti trust laws that everyone else has to follow. The high-deductible plans were created under the assumption that consumers would be motivited to shop around for the cheapest deal. But, it is impossible to get an actual quote for a procedure. If you require hospitals to produce a rate sheet that applies to all, and permitted people to import drugs from anywhere in the world, a massive amount of money could be saved.

    But this cuts into rx profits, and we can't have that.

  20. Re: The Republicans... by sumdumass · · Score: 3, Insightful

    I hear that a lot but can never find where any vote in congress happened where republicans actually voted for it.

    The reality is a lot different than the picture you attempt to paint. Outside of some republicans in very liberal states, very few supported it and the support it seems to have recieved was the lesser of two evils type. There are plenty of conservative states which republicans controlled all branches of government which refused to adopt similar laws or the law you claim they championed. It has never been brought to the floor of the house or Senate any recieved any significant amount of republican votes. During the primary, Romney got slammed hard for Romney care by republicans and democrats both. In fact, even the democrats had severe issues with the PPACA and it only passed by legislative maneuvering and bribes to democratic senators when the democrats controlled both houses of congress and the administration.

    You really should look into what you are repeating before blindly repeating it. Perhaps doing a little sanity check on your reality would be wise to. It certainly doesn't match the pictures you painted which is likely why you find yourself "informing" people so often. The reason they didn't know is because it is made up or presented fictitiousaly.