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Do Not Call 911! The Life and Death of an Amazon Warehouse Temp (huffingtonpost.com)
theodp writes: Earlier this week, Amazon sicced former White House Press Secretary Jay Carney on the NY Times and the ex-Amazon employees that were interviewed for the NYT's brutal August 2015 article about Amazon's white-collar workplace culture. So, one can hardly wait to see how Amazon and Carney will respond to The Life and Death of an Amazon Warehouse Temp, Dave Jamieson's epic new HuffPo piece on what the future of low-wage work really looks like. Jamieson tells the heartbreaking tale of Jeff Lockhart Jr., who through some workforce sleight-of-hand was working-at-Amazon-but-not-entitled-to-Amazon-benefits when he met his maker after he collapsed in aisle A-215 of Amazon's Chester, VA fulfillment center and laid unconscious beneath shelves stocked with Tupperware and heating pads.
Lockhart, whose white work badge distinguished him as a member of the Integrity Staffing Solutions temp worker caste as opposed to a blue-badged Amazon employee (Google yellow-badged its benefits-less temp workers), sadly left behind a wife and three kids, the oldest of which is legally blind. Jamieson writes, "Whoever found Jeff on the third floor apparently alerted Amcare, Amazon's in-house medical team, which is staffed with EMTs and other medical personnel. In the event of a health issue, Amazon instructs workers to notify security before calling emergency services. An employee brochure from a facility in Tennessee, obtained through a public records request, reads: 'In the event of a medical emergency, contact Security. Do Not call 911! Tell Security the nature of the medical emergency and location. Security and/or Amcare will provide emergency response.'" If you're pressed for reading time, Salon's Scott Timberg has a nice TL;DR recap.
Lockhart, whose white work badge distinguished him as a member of the Integrity Staffing Solutions temp worker caste as opposed to a blue-badged Amazon employee (Google yellow-badged its benefits-less temp workers), sadly left behind a wife and three kids, the oldest of which is legally blind. Jamieson writes, "Whoever found Jeff on the third floor apparently alerted Amcare, Amazon's in-house medical team, which is staffed with EMTs and other medical personnel. In the event of a health issue, Amazon instructs workers to notify security before calling emergency services. An employee brochure from a facility in Tennessee, obtained through a public records request, reads: 'In the event of a medical emergency, contact Security. Do Not call 911! Tell Security the nature of the medical emergency and location. Security and/or Amcare will provide emergency response.'" If you're pressed for reading time, Salon's Scott Timberg has a nice TL;DR recap.
In this case, it looks like there was a delay in calling 911 so that the in-house response went first, then reported it a "real" emergency, and 911 was called.
You, you have it backwards. Call 911 to get them rolling, then call security and let them know you've called 911. They can coordinate from there. That'll get a better response than what happened here, where security was called first.
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