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Apple Faces Class Action Lawsuit Over iOS Wi-Fi Assist (appleinsider.com)

An anonymous reader writes: A class-action suit has been filed against Apple in U.S. District Court over Wi-Fi Assist being turned on by default in iOS 9. Wi-Fi Assist is designed to switch to cellular data when a user is trying to perform an action over the internet on a poor Wi-Fi signal. This has the natural side effect of using cellular data. Since iOS 9 turned it on for many users, they weren't necessarily expecting that extra use, causing some of them to exceed their data caps. A former Apple employee who was in a leadership position for Mac OS X Wi-Fi software has commented on the issue, saying that the Wi-Fi Assist mess was unavoidable given how Apple's management treats that part of the business.

Quoting :"[O]ne particular directorial edict which I pushed back against at the end of my tenure sticks out as not just particularly telling, but deeply misguided: 'Make it self-healing.' Self healing in this context meaning that the networking system, Wi-Fi in particular, should try to correct problems that caused the network to fail, which, if you have spent any time trying to diagnose networking issues is a clear misunderstanding of the issues involved. ... Asking the devices which connect to this vast complex network of networks to detect, and then transparently fix problems in the infrastructure without the permission of the administrators is, well, it's absolutely the pinnacle of buzzword driven product management. Real pointy-haired boss territory."

2 of 212 comments (clear)

  1. Re: It's all a matter of perspective by Anonymous Coward · · Score: 4, Informative

    Apple's mistake is not implementing something to allow users to know how much cellular bandwidth they've consumed and to prevent these device from going over preset limits.

    Personally, I'm on T-Mobile (with Android), so I don't get billed for going over any caps, but if I were on AT&T I'd be wary of iPhones and watch data usage like a hawk.

    It is trivial on Android to set cellular data limits -- iPhones expect everyone to have unlimited data plans.

  2. Re:It's a good idea, but shouldn't be on by defaul by BasilBrush · · Score: 3, Informative

    When it flips to WiFi assist, the WiFi symbol in the status bar changes to 4G, 3G, LTE or whatever cellular network is being used.

    AFAIK, it's not a matter of what percentage goes via WiFi and what percentage goes via cellular. It's more of a switch from one to the other.