Analog Still Big In Japan (bbc.com)

An anonymous reader writes: BBC News reports that Japan, the island nation famous for robotics, 4G phones, bullet trains and corporate tech giants, is actually run by fax machines, human traffic lights, and 4.2 million small to medium-sized companies. Wary of connecting to networks for fear of data theft and hacking, Japanese office workers average just half the productivity of their American counterparts. Whether this conservativism in IT can prevent automation and robots from replacing people remains to be seen. However, the use of cassette tape recorders, hand-written data disk mailers, and 1997-era e-mail systems with near zero storage definitely hurts competitiveness in the global market.

Comments

illogical summary

[rubycodez]

What proof is there that this hurts global competitiveness in any way? because it sounds right?

Re:illogical summary

[youngone]

There's no proof, and the "Global Competitiveness" crap in TFA is irrelevant to the millions of Japanese SMEs, because they are not competing globally.

The point of Japanese business is to keep the people of Japan working, and so they employ people to do jobs that machines could do cheaper, because if you lay them all off, they will be a burden on society.

I knew a guy who worked for his Japanese Father-in-Law's business for a couple of years, and was told on his first day to forget about doing anything smarter or better, but to make sure everyone was doing their job, because the company existed to provide jobs.

He quite liked Japan, but his Japanese wife became homesick for New Zealand, and they had to move back.

Re:illogical summary

[Anonymous Coward]

If you're less productive then it means your costs are invariably higher than somebody else, including other countries with even higher cost of labor. That means you're going to have a harder time competing on product pricing. It also means that in the event of a labor shortage, your aggregate product output will be markedly reduced compared to your competitors, and the only way to improve is to improve productivity.

Or you could simply lead with quality, which is something people still travel to Japan specifically to seek.

Old-fashioned may mean inferior to most here, but to some, it's a sign of a well-worn and proven process. The Japanese seem to respect and embrace that.

And in the future when one employed American is responsible for providing for 30 others due to our massive outsourcing and automation efforts sucking jobs dry within the next 20 years, we might be yearning for the days of real jobs.

Re:illogical summary

[phantomfive]

I read the article, and they offer no proof. It's a baseless assertion. This quote from the article made me laugh:

This is a country ... where big-name companies running 10-year-old software is the norm.

Better tell the author to never investigate America, he may discover that all his bank transactions go through software from the 70s.

Re:illogical summary

[ShanghaiBill]

The point of Japanese business is to keep the people of Japan working

The purpose of a business to generate profits for the owners. A beneficial side effect is the creation of goods an services. "Keeping people busy" is neither a purpose nor a benefit.

they employ people to do jobs that machines could do cheaper, because if you lay them all off, they will be a burden on society.

This is the Lump of Labor Fallacy. There is not a fixed number of jobs in an economy, and if people are doing inefficient busy work, then they are already a burden on society. They should be doing something that actually creates value.

A big problem in Japan, is that to open a new shop, you need to get approval from other shops nearby. The shop owners work together to veto any competition, or consolidation. So the result is a proliferation of tiny inefficient shops, millions of people employed in unproductive retail jobs, high prices for consumers, and a lot of time consuming shopping while going from store to store to find what you need.

Re:illogical summary

[AmiMoJo]

I'm guessing you have not spent much time in Japan. The rules on opening new shops are great. They keep shopping areas from becoming clones of each other. Most UK towns are indistinguishable now, having the exact same set of shops and cafes as everywhere else. Japan has avoided that by giving local businesses a voice.

Yeah, it's less efficient. It's also qualitatively better. It's no longer a race to the bottom to see who can provide the cheapest parking, because that's the only differentiator. Areas have character and unique shops to visit. You can get personal service and unique goods. It's so much better than the alternative it's hard for me to convey.

Re:illogical summary

[Anonymous Coward]

> my Japanese friends work CRAZY long hours

They do because it is considered anathema to leave as long as the boss is still in the office, the utmost act of disrespect. You wil be swapping windows arond the screen mindlessly or recalculate an Excel sheet 5000 times to spend the time appearing to be working. When the boss is about to leave you will carefully listen if he invites the workforce to have an evening sake drink out. You will join and arrive home maybe 02:30AM, but if you absolutely, totally cannot join in for undisputable "vis major" resons, bow so much your forehead reaches your shoes and apologize to the boss and then to your collegues for 5 minutes straight.

Your wife is a living doll of finest porcelain, full of cute and kindness and you would spend all your strenght inside her and carry her around on your palm all the time. But in a few years you two will be totally alienated, cause you will barely see her, maybe for half a day per week if you are lucky. Arriving home from after-work drinks at 02:30AM you won't have the strenght left to give her what ladies regularly need. If you are unlucky, you will see her once per month, because the company or ministry relocates you, the loyal employee to a remote place where affordable family housing and a good school are unavailable for your kid (rarely kids), so she stays behind as a housewife. The kid(s) will grow up to become emo and/or hikikomori and commit suicide by the time turning 31.

What is the definition of "productivity"

[rsborg]

Does productivity count if you're offshoring and outsourcing everything and not growing your job/revenue/tax base (by also allow those offshore/inverted operations to avoid paying taxes) ?

Sounds like eating your seed corn to me.

My Trip to Japan

[labnet]

My first overseas trip was to Japan some 25 years ago. The (business) trip was organised in a hurry, so I only had a Visa card and $50. I thought since I was going to one of the most advanced industrialised countries in the world, this wouldn't be a problem.
Well, arriving in Nagoya, was like arriving in to a 1960's hospital ward. The only way of changing my money was lining up for the government money changers, and there were no facilities for getting cash out with my Visa card. So I changed my paltry $50 into Yen.
I thought, how am I going to get to my hotel? Well there was this huge ticket machine for the train. It must of had 300 buttons; all in Japanese. I flagged down a pilot and asked him to get a ticket for me, which he did; but then I thought; if I get this wrong I could end up in the middle of nowhere.
I had one contact number for the guy I was to meet up with. I found a public phone booth, and coins from the vending machine, but no idea which coins to put in to the phone to make a call or even what part of the international phone number to dial. I had to flag down a Japanese lady, held out my hand with the coins, showed her my number, and thankfully she was able to dial the right number though to an English speaking concierge. Thankfully my contact was in his room and through his optimistic sweedish/english told me to just catch a cab and he would meet me and pay for the cab.
Well the cab line was something to behold. Hundreds of early 80's Toyota crowns; all the drivers wore white gloves, the seats had whitelinen cloths on them. What suprised me though, was the trunk and passenger door were controlled by levers by the driver! I hoped in a cab, and said the hotel name MiyakoNagoya and I get a grunt back Miagonagooya Hi. I repeated it to make sure, and off we go. The speed limit is only an advisory to the driver. I'm watching the taxi meter click over the total value of Yen in my hands, and started wondering what a Japanese jail cell might look like.

I had many many other adventures on that working week in Japan. It is a great country, but back then its banking system was fairly backwards.

It's also the culture

[spauldo]

Japanese business culture is weird.

I didn't have to deal with it a whole lot myself, but I have had some dealings with it, and know people who have had more.

First, there's the whole sempai/kohai system. Basically, that guy that was hired five minutes before you? Yeah, you're his bitch. But that's OK, 'cause the guy we hired five minutes after you is your bitch. Shit rolls downhill. You try to make it up the ladder so you're the one doing the shitting rather than getting shit on.

Then there's appearances to consider. The guy that finished all his work for the week and went home at the end of the day? Bad employee. The guy that spent all day playing minesweeper and put in overtime (to play more minesweeper)? Good employee. Results? Who cares?

And when the end of the day (and overtime) is over, time to go home, right? Nope, now it's time to "bond." Which means it's time to go to the bar with the coworkers and get drunk. Oh, and the sempai/kohai thing is still in effect. You're allowed to loosen your tie. Maybe.

I'm sure not all businesses in Japan are like this, but I've seen some that are, and I've heard of more.