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An Algorithm To Facilitate Uber-Style Dynamic Phone Tariffs (thestack.com)

An anonymous reader writes: A new paper proposes an algorithm to help network providers furnish 'surge' pricing for mobile data and other network communications, citing a 50% shortfall between demand and capacity over the next five years as an indicator that consumers may have to be shepherded out of the congested times and areas in order for normal service to continue to be maintained. Just don't tell any of the people in charge of airport wireless networks.

75 comments

  1. Time-based phone rates? by Nutria · · Score: 0

    Everything that is old is new again.

    --
    "I don't know, therefore Aliens" Wafflebox1
    1. Re:Time-based phone rates? by ShanghaiBill · · Score: 1

      Everything that is old is new again.

      Except these new rates would not be time-based, but congestion based.

    2. Re:Time-based phone rates? by BarbaraHudson · · Score: 1

      Everything that is old is new again.

      Except these new rates would not be time-based, but congestion based.

      And you'll be able to pay extra for "premium service/"

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    3. Re:Time-based phone rates? by Nutria · · Score: 1

      I bet that if you graphed out the busiest times for cell phone networks, they'd match pretty close to AT&T's old time-based schedule?

      Why? Because AT&T wasn't stupid, and didn't just pull shit like this out of their arses.

      --
      "I don't know, therefore Aliens" Wafflebox1
    4. Re:Time-based phone rates? by Anonymous Coward · · Score: 0

      Yesterday in Paris, $200/min.

    5. Re: Time-based phone rates? by markus · · Score: 1

      Actually, if you're on T-Mobile USA, then all calls from, to, and within France are currently free. I am really happy to see big business put compassion before profit.

    6. Re:Time-based phone rates? by Joe_Dragon · · Score: 1

      rounded up to the next min. So that I'm safe call just cost you $400 and you don't pay you can be flagged.

    7. Re: Time-based phone rates? by Stewie241 · · Score: 1

      Who says compassion isn't profitable?

    8. Re:Time-based phone rates? by Zero__Kelvin · · Score: 2

      "I bet that if you graphed out the busiest times for cell phone networks, they'd match pretty close to AT&T's old time-based schedule?

      Why? Because AT&T wasn't stupid, and didn't just pull shit like this out of their arses."

      When rates varied at different times of the day teenagers didn't have cell phones. Things have changed drastically since those days. In fact, they often had very restricted access to the house phone since many people didn't have call waiting and when one was on the phone nobody could call in to the house.

      --
      Guns don't kill people; Physics kills people! - John Lithgow as Dick Solomon on Third Rock From The Sun
    9. Re: Time-based phone rates? by Anonymous Coward · · Score: 0

      How did you find out?
      Did they just drop the charges without mentioning it.
      Did they put up a small notice on the site.
      Or did they send out a press releases saying "Look at us being all compassionate and shit".

    10. Re:Time-based phone rates? by TWX · · Score: 1

      Age wasn't relevant. Time-based rates were based on usage model on the network. Calling it a congestion charge may have confused consumers, so they called it a time-based rate and simply defined tiering based on previous usage patterns, and after behaviors changed, would modify those over time to correspond better with usage models.

      It's the exact same thing that power companies do with power usage, if one is on a time-of-use plan then the kW/h price is higher in the first couple of hours after people get off work because on arriving home, that's the time when they're more likely to turn on appliances or electrical devices, and dragging that out will reduce the demand at any given point to prevent overloading the grid.

      --
      Do not look into laser with remaining eye.
    11. Re: Time-based phone rates? by Anonymous Coward · · Score: 0

      You're so naïve. It probably has a better ROI than a typical advertising campaign.
      The cynic in me would ask whether it's worth for them to finance terrorism.

    12. Re:Time-based phone rates? by Anonymous Coward · · Score: 0

      Age wasn't relevant. Time-based rates were based on usage model on the network. Calling it a congestion charge may have confused consumers, so they called it a time-based rate and simply defined tiering based on previous usage patterns, and after behaviors changed, would modify those over time to correspond better with usage models. ...

      I like your mentioning of the power company parallel. That's the first thing that popped into my head. I differ in one area, though. I'm not a conspiracy theorist, but I am aware of a Human base instinct: greed.

      My assumption, based on past company behavior and psychological knowledge is that power usage, along with the article's area - phone usage, is based on timed max profit.

      To get what I'm saying across, I'll steal your quote and modify it to how I see their operations:

      It's the exact same thing that power companies do with power usage, if one is on a time-of-use plan then the kW/h price is higher in the first couple of hours after people get off work because on arriving home, that's the time when they're more likely to turn on appliances or electrical devices, and dragging that out will reduce the demand at any given point to prevent overloading the grid.

      I say it's the same thing power companies do with power usage... kW/h price is higher in the first couple of hours after people get off work...that's when they're more likely to turn on appliances or electrical devices, and dragging that out would maximize their profit on usage of an available and usable source, by using past data to show grid overload / cause as an excuse to bring in more money, "for the betterment of all involved."
      Change "all" to "a few" and my thought is described very accurately.

      I base this on "rider charges". My provider, Duke Energy, uses them as a way to account for increased use of interconnects from other grid sources to accommodate needs at certain times. A key point is this: when the weather changes and air conditioning is used less, the rider charges rise. When the condition reverses and A/C (no pun) is used to the max, the charges fall. The amount that is charged is based on a percentage of the actual power charges (around $0.00245^ per kW/h).
      What that comes down to in the end is that when there's less power being used, your cost percentage in riders goes up. When more is being used, your cost %/riders goes down. Your bill is slanted accordingly. Of course, that would be acceptable if they said that rider charges were used to accommodate a delta in usage because it requires a lot of work to change the interconnect schema and core generation charges to prevent over-generation and waste -vs- the opposite manual labor that has to be used to increase the availability. But it's not. They say it's because of the need for more power when more is being used. I don't know why more people haven't caught this and it isn't a huge legal mess. They (consumers) just catch the rider charges being multiples more than the core generation charges, and go with one of those third party companies that make the rider charges disappear but base cost matches supply/demand better in terms of time, but not direct cost (they have to make their money somewhere, and it isn't by "the money we saved you").

      I take back what I said about legal - I guess that's why it's not a legal mess; you can choose a third party company for creative billing or go with the local power company's whatver-we-want changes.

      Same applies to the article topic. Perhaps they're starting on a similar trend that isn't about availability at peak times.

      I have to say that it's silly to have Google Maps (for instance) be used by people while driving at rush hour just to avoid traffic backups that aren't really avoidable unless it happened over 15 minutes ago. The data usage is phenomenal, and it isn't just amount. It's packets and uplink timing / unavoidable collision. Of course the downlink is pristine. N

    13. Re: Time-based phone rates? by Anonymous Coward · · Score: 0

      Who says compassion isn't profitable?

      Base psychology.

      Humans only commit acts of compassion when they feel that they will gain acts of / feelings of reward from other Human or group of Humans. Impression is a base function to verify desire as a suitable mate.

      The other is egocentricity and personal self-assurance combined. To show that you can do "these nice things at no cost to anyone else" increases your own (and others', sometimes) senses of trust and, opposite side, reduction of need to worry about having something that's perceived as as need (whether it's a need or just a want). As far as self-assurance, one can feel that they can always have people give them something because they gave something. The more and wider-advertised the giving, the more one feels secure about return gratitude derived from their forward handout. This, sadly, also feeds and strengthens feelings of superiority. Being wealthy turns an individual into one who is mathematically many times more insecure, afraid, greedy, paranoid, and lonely, than one without wads of cash, so to speak.

      I'm posting this as anonymous only because people will naturally go into defense and protection mode when I say the following: We're just animals, and not that difficult to figure out. Self-awareness and social interaction, combined, have given us chemical and neural feedback to use as an argument for anything, thus, feeling that we are complicated beyond belief and can't be figured out. Truth is, we lie. If we didn't, everything would be so incredibly obvious. I don't think we would be where we are. We would be back at the childhood stage just trying to figure out how to live life with positive feedback and lack of negative feedback, with an accepted line of success that we're unable to reach. Lying helps us convince ourselves and others that we are far more advanced than we appear.

      I know this answers your question, and you want to click on Reply to prove how I'm wrong in what I say; the fact is you don't have anything to prove that's more or less verifiable than what I would have to prove to make you feel I'm correct is, well.. Now that's Human. :)

      And now I feel negative feedback internally for taking minutes out of my day, to answer a question that will be rejected on the sole constant of individual superiority, where I should be seeking pleasure and reward from another source. That's why I'm antisocial. It's less work to get short-term positive feedback (brain-wise) See? Humans aren't that hard to figure out. I admit what's in my head because I'm "anonymous" and "lying" to protect my internal need for superiority, where I already know the answer - I'm superior to many, and inferior to many. That's too much for Humans to accept without the casualty of pleasure.

  2. Disaster "surges" by BenJeremy · · Score: 2, Insightful

    Great, let's charge people 5000% of their rates when something terrible hits, like a terrorist attack or some sort of natural disaster, and penalize people for letting people know they are alright or trying to track down their loved ones to make sure they survived!

    1. Re:Disaster "surges" by Ichijo · · Score: 1

      It's either that, or get NO service during a disaster. Think very, very carefully before you decide which option is better.

      --
      Any sufficiently unpopular but cohesive argument is indistinguishable from trolling.
    2. Re:Disaster "surges" by pepty · · Score: 1

      It's either that, or get NO service during a disaster. Think very, very carefully before you decide which option is better.

      or just give emergency services first priority, text messaging 2nd, email 3rd, ...

    3. Re:Disaster "surges" by Dagger2 · · Score: 3, Insightful

      In theory. In practice, the result is that the provider is strongly encouraged to under-provision their network so they can charge extreme rates for normal use, citing "high" utilization as an excuse. So you end up with a poor experience at all times, rather than just during disasters.

      It'd work well if we had some kind of requirement in place that mandated capacity upgrades such that the system only approaches max capacity less than x% of the time, where x is small. But that's not going to happen.

    4. Re:Disaster "surges" by subreality · · Score: 1

      Great, let's charge people 5000% of their rates when something terrible hits

      Yes, we should do exactly that: encourage people to send a quick "I'm OK" text or 30-second call, then get off the air so everyone else check in. If you want to yak, just wait an hour until the surge is over.

    5. Re:Disaster "surges" by urdak · · Score: 1

      In theory. In practice, the result is that the provider is strongly encouraged to under-provision their network so they can charge extreme rates for normal use, citing "high" utilization as an excuse.

      Exactly. Moreover, it becomes impossible to compare prices of two competing networks. You can't say "AT&T charges me 10 cents a minute, Spring charges me 15 cents a minute, so I'll chose AT&T" - instead, one company might nominally say their price is 10 cents a minute, but during 90% of the day, or in the area where you work, it will claim there is congestion so it will actually charge you 50 cents a minute.

    6. Re:Disaster "surges" by martas · · Score: 1

      Price gouging is already generally illegal. If you're worried about excessive disaster surges, talk to your local, state, or federal representatives to put caps, or lower existing ones, on the maximum amount you can be charged, or to put in place a policy of especially low caps in the case that a state of emergency is declared.

    7. Re:Disaster "surges" by martas · · Score: 1

      In practice, the result is that the provider is strongly encouraged to under-provision their network so they can charge extreme rates for normal use, citing "high" utilization as an excuse. So you end up with a poor experience at all times, rather than just during disasters.

      How is that any different from charging more for their service, which they are already free to do? It might give them a tiny sliver of a PR defense, but that won't stop people from switching providers. Phone service, unlike wired internet, is actually a competitive market.

    8. Re:Disaster "surges" by martas · · Score: 1

      That can be addressed by regulation requiring disclosure of high granularity usage and pricing data.

    9. Re:Disaster "surges" by Ichijo · · Score: 2

      In practice, the result is that the provider is strongly encouraged to under-provision their network so they can charge extreme rates for normal use, citing "high" utilization as an excuse.

      Is it still surge pricing if the surge price is charged all the time?

      --
      Any sufficiently unpopular but cohesive argument is indistinguishable from trolling.
    10. Re:Disaster "surges" by Hognoxious · · Score: 1

      It's either that, or get NO service during a disaster.

      Why?

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    11. Re:Disaster "surges" by Hognoxious · · Score: 1

      Cormanust!!!!

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  3. It's a Duopoly by ElitistWhiner · · Score: 2

    It's called herding. Like cattle to slaughter. When you own the processing plant and control the market price - it's a duopoly data-feedloting.

  4. Amazon Model by Luthair · · Score: 4, Insightful

    Maybe it would be better if they followed the Amazon model where they built the infrastructure to support the surges and turned the excess into a viable business instead of mimicking a glorified bandit taxi dispatcher that has never been profitable.

    1. Re:Amazon Model by phizi0n · · Score: 1

      Building a few huge data centers to handle lots of customers that each have small surges (relative to your capacity) at different times than each other is a far easier task than deploying a national network that can have huge surges relative to your capacity at any given location. Even if they litter the streets with micro/fempto cells on every block, it still would not be enough to handle large temporary gatherings of people such as: conventions, block parties, marathons, protests, etc. Cell networks also face lots of push-back from every community (some people don't want cell towers ruining their view, some are afraid of the radiation, some just want something to protest) which can prevent them from covering areas as well as they'd like to.

    2. Re:Amazon Model by Bruce+Perens · · Score: 1

      First, there's no shortage of interurban data links for these companies to use if they're willing to. A shortage of infrastructure is a myth.

      Second, the customers will indeed abscond, but not to conventional telephone companies.

      Anyone who is considering how to jack up voice call pricing is moving around deck chairs on the Titanic.

  5. OR.... by sycodon · · Score: 1

    ...The can just fucking upgrade their networks.

    --
    When Fascism comes to America, it will call itself Anti-Fascism, and tell you to give up your guns.
    1. Re:OR.... by Nutria · · Score: 1

      That's not the way to optimize profits, is it??

      --
      "I don't know, therefore Aliens" Wafflebox1
  6. Doesn't anyone remember Enron and Californias elec by Anonymous Coward · · Score: 1

    Doesn't anyone remember Enron and California's electricity demand pricing games that ripped off consumers for millions by manipulating the demand metrics?
    Demand based pricing is just asking for a scam. Also who's bright idea was it to bring all the uncertainty of a dodgy stock market into the consumer space?
     
    As for Uber, it's not just demand pricing but the age old nastiness of piecework with a deliberate lie of "ride sharing" on top. If the car wasn't going that way whether the customer was there or not then it is not "ride sharing". Uber is just the very old and nasty way to run taxis with a new dispatch system and demand based price gouging on top - it's normalizing the process of bribing a taxi driver to let you jump the queue at best.

  7. Reward networks for not upgrading by nitehawk214 · · Score: 3, Insightful

    They get paid more the worse their network is. Yeah, great idea, I am sure customers will love this.

    --
    I'm a good cook. I'm a fantastic eater. - Steven Brust
    1. Re:Reward networks for not upgrading by Ichijo · · Score: 1

      They get paid more the worse their network is.

      More per customer, yes. But when you're bleeding customers because you haven't invested in the network in order to keep prices low, that's little consolation.

      So I wouldn't worry. The problem will solve itself, if we allow it to.

      --
      Any sufficiently unpopular but cohesive argument is indistinguishable from trolling.
    2. Re:Reward networks for not upgrading by mwvdlee · · Score: 1

      Yey perfectly idealized capitalism!
      The customers will just go to a competitor who did invest in their network.
      Except that those competitor won't exist because it's far more profitable for all of them to stick together in not upgrading.

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    3. Re:Reward networks for not upgrading by Ichijo · · Score: 1

      Well, that's not the fault of surge pricing.

      Surge pricing is how eBay works, and it has had great results in San Francisco, so we know from experience that surge pricing is a good thing, as long as the price is set at market equilibrium. The real problem with dynamic phone tariffs, if any, lies elsewhere.

      --
      Any sufficiently unpopular but cohesive argument is indistinguishable from trolling.
    4. Re:Reward networks for not upgrading by Anonymous Coward · · Score: 0

      Bleeding to where, dumbass? What fucking carrier can you buy that isn't going to be under capacity? None.

      Jesus Christ, it's like some of you people live in fucking imagination land.

    5. Re:Reward networks for not upgrading by Anonymous Coward · · Score: 0

      >Surge pricing is how eBay works,
      Um, no it isn't. Ebay is a fucking auction site. That isn't surge pricing in any stretch of the imagination.

      >and it has had great results in San Francisco [streetsblog.org],
      That's not really surge pricing either. It's surge pricing plus a lowering of rates at off times. And then a bunch of shit about how the program is dying because people don't want parking meters in their neighborhoods (smart of them).

      >so we know from experience that surge pricing is a good thing
      You haven't even attempted to show this as a good thing. Go look at teh stories about uber and surge pricing. You'll see a lot of time when it had to be turned off because of bad PR.

      >he real problem with dynamic phone tariffs, if any, lies elsewhere.

      No. The problem with dynamic phone tariffs is that it incentives companies to never upgrade their infrastructure. It's a hell of a lot cheaper to not do so and, short term, it will result in more instance of the network hitting "surge" conditions with the extra fees kicking in. So the problem is that companies are fucking immoral greedy fucks and that you can't trust them further than you can throw their ultimate non-tax shelter parent company's HQ.

      In this case, that means telling them to fuck off when they try shit like this.

    6. Re:Reward networks for not upgrading by Ichijo · · Score: 1

      Ebay...isn't surge pricing in any stretch of the imagination.

      What definition of "surge pricing" are you using that excludes eBay? Please paste the link, because I think you're making stuff up.

      One definition of surge pricing is that it "occurs when a company raises the price of its offering if there is an increase in demand." And that's exactly how an auction works: the price rises until supply and demand are in equilibrium.

      So please provide a link for a definition that excludes eBay, if you can.

      Go look at teh stories about uber and surge pricing. You'll see a lot of time when it had to be turned off because of bad PR.

      That's a good example of the "bandwagon fallacy." You're arguing that because people are opposed to something, it must be bad. But because argument from fallacy is also a fallacy, we'll have to agree to disagree on this point.

      On the subject of bad PR, here is an interesting article about how a city shot themselves in the foot after a hurricane because they were offended by the high price of resupplying ice to the residents.

      The problem with dynamic phone tariffs is that it incentives companies to never upgrade their infrastructure.

      Could you elaborate on why high surge prices won't encourage other companies to start providing service? Because that doesn't make any kind of sense to me.

      --
      Any sufficiently unpopular but cohesive argument is indistinguishable from trolling.
    7. Re:Reward networks for not upgrading by martas · · Score: 1

      Wait, if all carriers are under capacity, doesn't that actually support the point made by the person you're calling a dumbass?

    8. Re:Reward networks for not upgrading by Bruce+Perens · · Score: 1

      No definition of "surge pricing" could include eBay because it's an auction with multiple independent bidders. Uber, on the other hand, is one bidder with multiple operators who work through its pricing structure. Experienced Uber operators actually avoid areas with high dynamic pricing because there's too much traffic around them. It's more profitable to do three less expensive rides than one expensive one.

      Uber dynamic pricing fails the riders, and fails the operators. Uber still makes its money, they don't particularly care that they aren't serving either bloc efficiently.

    9. Re:Reward networks for not upgrading by Ichijo · · Score: 1

      So when the price rises in response to demand, it's surge pricing if the seller chose the new price but it isn't surge pricing if the buyers chose it through a bidding process? I see where you're coming from, but the distinction seems frivolous when the end result is the same.

      --
      Any sufficiently unpopular but cohesive argument is indistinguishable from trolling.
    10. Re:Reward networks for not upgrading by Bruce+Perens · · Score: 1

      What happens on eBay is just a market. It's fundamental that a properly working market works to determine the optimum price for whatever is being sold. A properly working market would have multiple sellers and multiple buyers, all with somewhat differing circumstances. Improperly working markets are dominated by a single vendor, etc. No market works perfectly, there are always factors that cause markets to be less efficient than they should be.

      Demand pricing is something one vendor does deliberately and with calculation. In contrast, the market pricing is arrived at as the aggregate of the behavior of many people. The market's actually broken if the calculation of one person can influence it disproportionately.

  8. How About No? by sethstorm · · Score: 1

    The practices of nudging and variable rates need to DIAF and stay dead.

    Fixed rates have served quite well.

    --
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  9. What will the market bear? by ljhiller · · Score: 4, Insightful

    Last year Uber quadrupled their prices for people trying to leave downtown Sydney during a hostage standoff. Uber style phone tariffs means that if terrorists kill 100-1000 people in a town, it will cost $50 for people to communicate their survival to concerned family members, because after all, that's what people will pay, right? So it's all good.

    1. Re:What will the market bear? by Kjella · · Score: 0

      Last year Uber quadrupled their prices for people trying to leave downtown Sydney during a hostage standoff. Uber style phone tariffs means that if terrorists kill 100-1000 people in a town, it will cost $50 for people to communicate their survival to concerned family members, because after all, that's what people will pay, right? So it's all good.

      Or maybe lovesick teenagers will get off the phone so that important calls and messages will actually get through. It's called price gouging when there's no drop-off in demand, just increase in profits but usually there's a lot of non-essential phone traffic. That said, ordinarily I'd think we're building out so massive bandwidth for "nice-to-have" streaming video and whatnot that it shouldn't be any problem to choke and re purpose that to provide basic emergency service. Because what your loved ones need to hear is "I'm okay just hauled up here waiting it out" while Snapchat and YouTube can go on the back burner.

      --
      Live today, because you never know what tomorrow brings
    2. Re:What will the market bear? by phizi0n · · Score: 2

      At face value quadrupled prices seems bad but it incentivized drivers to pick up people, putting their own lives at risk in the process, rather than just leaving everyone stranded there. It may have even enticed some drivers to head towards the danger rather than staying comfortably away. Depending on local laws they sometimes have to cap the surge pricing in disaster/emergency situations so if you don't like the idea inflated prices during these events then perhaps you should try to get your laws changed.

      IMO surge pricing for cell networks would be fine as long as there were a small buffer before the surge pricing kicked in and that it notify you beforehand. Say it's a 1MB grace allotment, you could upload one picture, talk for a couple mins, or send hundreds of text messages. That last option is key, if you really need to communicate information then texting is the most efficient way to do it.

    3. Re:What will the market bear? by dbIII · · Score: 1

      Or maybe lovesick teenagers will get off the phone so that important calls and messages will actually get through

      Really?
      Those ones that run up bills in the hundreds at normal rates?

  10. Four, not two by tepples · · Score: 1

    In this analogy, there are four competing processing plants (VZW, Sprint, AT&T, T-Mobile) that determine the wholesale price, and there are plenty of MVNOs that determine the retail price.

  11. sort of makes sense by Anonymous Coward · · Score: 1

    The whole point of "surge" pricing is to ensure that people that *really need* something can still get it (albeit at vastly increased cost) while the people who don't really need it decide it's too expensive. Unfortunately the assumption is that there is a direct relationship between how much someone wants something vs how much they are willing to pay. This is not actually the case...people who have more money can afford to pay more in absolute terms without having it impact their lives as much.

    So hypothetically, in an emergency if cell time went to $10/minute you and I might decide to make our calls short, but Bill Gates could talk 24/7 and not care about the price.

    1. Re:sort of makes sense by gnupun · · Score: 1

      The whole point of "surge" pricing is to ensure that people that *really need* something can still get it

      Yeah, no. The purpose of surge pricing is to gouge customers who want the service desperately (and are therefore willing to pay more). Since uber is not like a traditional cab company with a fixed number of drivers, they can easily increase supply of drivers during high demand times to ensure proper supply. But they don't do that.

      Go google what experienced uber drivers do when surge pricing hits an area... they leave and find a another one without surge. That's because, according to them, they get fewer fares during surge.

    2. Re:sort of makes sense by CrimsonAvenger · · Score: 2

      Since uber is not like a traditional cab company with a fixed number of drivers, they can easily increase supply of drivers during high demand times to ensure proper supply.

      Okay, I'll bite. HOW can Uber "easily increase supply of drivers during high demand"?

      I'm going to have to assume you think that Uber has the legal authority to require, for instance, that I (or you, for that matter) work for them during high demand times, whether you want to or not. Alas, that's not the case. Uber can't require me to work for them at all, much less during high demand times.

      --

      "I do not agree with what you say, but I will defend to the death your right to say it"
    3. Re:sort of makes sense by gnupun · · Score: 1

      Okay, I'll bite. HOW can Uber "easily increase supply of drivers during high demand"?

      One way would be to offer a bonus or reduce their cut of the fare from 25% to 20 or 15% during high demand times. Since more people are traveling during high demand times, the cost of travel (i.e. "waiting for passenger" time + traveling cost between two fares) is low. While their per passenger profit is reduced, they make it up in volume.

      I'm going to have to assume you think that Uber has the legal authority to require, for instance, that I (or you, for that matter) work for them during high demand times, whether you want to or not.

      I'm pretty sure Uber has some say in whether a driver gets a fare or not. It would be easy to give drivers "licenses" that only work within the high demand times. This way, if the driver wants to make money, he can only make it driving 7 am to 10 am. An evening class driver would only be able to get fares from 4pm to 6pm and so on.

      This is all common sense, but for a company that until recently refused to acknowledge it was a taxi company, surge pricing is just a common business trick to pocket huge profits by gouging desperate customers.

    4. Re:sort of makes sense by martas · · Score: 1

      The purpose of surge pricing is to gouge customers who want the service desperately

      It's funny how you can say literally the same idea as the person you responded to, but make it sound bad by using negative words like "gouge" and "desperately". Without any sort of explanation as to why his characterization is invalid.

    5. Re:sort of makes sense by gnupun · · Score: 1

      Without any sort of explanation as to why his characterization is invalid.

      I explained it right after I made the statement.

      There's a bill to ban surge pricing in New York.

      "The ride-sharing concept is great; who wouldn't want an alternative like this?" Williams asked. "Thereâ(TM)s great benefit to this, especially in metropolitan areas, but nobody wants to be gouged eight or 10 times the normal fare."

      You still want to argue it's not gouging?

      This is what the parent post said:

      The whole point of "surge" pricing is to ensure that people that *really need* something can still get it

      Wrong. The whole point of surge pricing is to only offer taxis to those who can afford it, screw the non-rich folks. That's gouging.

    6. Re:sort of makes sense by martas · · Score: 1
      Yes, and it's your choice to interpret surge pricing as necessarily inevitably excessive. You haven't explained why there can be no instance of non-predatory surge pricing.

      Wrong. The whole point of surge pricing is to only offer taxis to those who can afford it, screw the non-rich folks. That's gouging.

      But for some reason, you haven't broken into an art gallery and stolen a Picasso to give it to some of those non-rich folks. And before you tell me that a taxi is different because it's a basic necessity, 1) there is already a federal almost-ban on surge pricing during disaster events, 2) Uber isn't a monopoly, 3) there is a difference between limited surge pricing and absolutely no surge pricing, which you have failed to address, 4) did I mention Uber isn't monopoly, which is typically a pretty damn important component of price gauging?

      And look, I can link to articles too. Here's one:

      http://www.cbsnews.com/news/ub...

      Hey, look at that, even the NYC council isn't considering completely banning surge pricing, only limiting it:

      http://dailysignal.com/2015/09...

      And even that seems to be dead in the water:

      http://legistar.council.nyc.go...

  12. Not legal by tompaulco · · Score: 1

    The FCC regulates phone call pricing. Not completely, but to an extent where an Uber-style congestion based pricing would be a non-starter. Just like local government taxi regulations regulate taxi rates making Uber's congestion based pricing illegal.

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    If you are not allowed to question your government then the government has answered your question.
  13. O'Hare wifi by sims+2 · · Score: 1

    last time I was at O'Hare the wifi at the airport was a lot better than gogo in flight wifi.

    Although that was a few years back.

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    Minimum threshold fixed. Thanks!
  14. will not work by enrevanche · · Score: 2

    This would be a nightmare for users. When finding a ride using Uber, it is easy to decide if you accept the price. With phone/data surge pricing you will have to constantly check the rate every time you use the phone for something. The first provider that tries this will no longer have any capacity issues, not because the algorithm solves the problem directly, but because there will be a mass exodus of customers.

    1. Re:will not work by swillden · · Score: 1

      This would be a nightmare for users. When finding a ride using Uber, it is easy to decide if you accept the price. With phone/data surge pricing you will have to constantly check the rate every time you use the phone for something.

      The phone could notify you when surge pricing is in effect. A simple icon in the status bar at the top would work well. Pull your phone out, notice that data currently costs 3X what it normally does, then decide you'll send a text tweet about your meal, and send the video later after surge pricing ends. The services that consume the most bandwidth are, by and large, the least critical, and a simple indicator would make it easy to decide to avoid heavy bandwidth usage during peak usage times. Services on your phone could automatically adjust their bandwidth consumption as well, similar to the way many defer heavy operations until Wifi is available, but more nuanced.

      Although we'd all rather just have totally unlimited data and never have to think about it, assuming a reasonably efficient market[*] surge data pricing would drive total costs down. Cost-conscious consumers in particular would be better off, because bandwidth during off-peak times would likely end up being practically free, since nearly all of the bandwidth cost is involved in building out capacity for peak times.

      [*] Note that "an efficient market" is not what we have in the US, with respect to mobile data. Carriers have managed, through various mechanisms, to introduce very high barriers to switching, allowing them to avoid competing too directly.

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    2. Re:will not work by martas · · Score: 1

      Well, I think there would have to be some minimal temporal granularity to it, so the price isn't changing by the second. Also, I think they should be required to get explicit consent before applying the surge price, like a popup saying "surge pricing in effect for the next hour, accept or limit to 3G speeds?"

  15. Common Carrier by bl968 · · Score: 1

    Any network implementing this can say goodbye to Common Carrier status and would likely lose all Universal Service Funds.

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    "GET / HTTP/1.0" 200 51230 "-" "Mozilla/4.0 (compatible; Setec Astronomy)"
  16. A shortfall??? by r-diddly · · Score: 1

    "...citing a 50% shortfall between demand and capacity over the next five years..."

    Assuming that even happens, that will more properly be known as an "unexploited opportunity," which in capitalism is like a vacuum, which is that thing nature abhors. And considering the fact that the costs of running a network of a given size, don't increase at all during demand peaks, I think someone who knows how to get the job done for a reasonable fixed price will step in and get it done. Might even snatch the market out from under any old congestion-pricing moo-cows who mistakenly think they're indispensable.

    1. Re: A shortfall??? by Anonymous Coward · · Score: 0

      A shortfall is realistic given spectrum is limited and you can only get so much data / MHz... That being said I believe they said we would have a shortfall in 5 years 5 years ago. As long as people continue to offload to wifi and data caps remain the same size, I don't think it will be an issue (at least not in non- urban locations)

  17. All this will do is cause consumers to pay more by Anonymous Coward · · Score: 0

    Personally, I like my current plan and I hope my provider doesn't adopt this. All that will become of it is that the average customer will pay more.

    First it will be only major events like terrorist attacks that warrant surge pricing, next it will be major holidays and eventually it will be busy hours of every day. From a network point of view it makes sense but just like time based billing on electricity, the customer will never end up paying less

  18. Encouraging lazy providers by Chas · · Score: 1

    Basically all this does is provide further incentive to build sub-spec networks and oversubscribe the fuck out of them so that companies can eake every last cent out of the customer that's possible to get, while providing shit service.

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    Chas - The one, the only.
    THANK GOD!!!
  19. No ... No it isn't by gstoddart · · Score: 1

    citing a 50% shortfall between demand and capacity over the next five years as an indicator that consumers may have to be shepherded out of the congested times and areas in order for normal service to continue to be maintained

    No, it means the greedy bastards who run the telcos need to invest in their damned infrastructure.

    Consumers do NOT need to be fucking shepherded into making calls at 10pm, the people who keep gouging us for telecommunications need to actually spend some of the massive amounts they charge on maintaining their infrastructure instead of pretending they can keep doing nothing and collect the same money.

    This is not a consumer scheduling problem, this is a failure to spend the money to maintain their infrastructure.

    The problem is for years they've say back, collected the money, and pretended like continuing to do nothing wouldn't have long term implications.

    Lazy, cheap and stupid is not a consumer scheduling problem. It's corporations failing to invest in their own business so they can artificially bump up profits.

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    Lost at C:>. Found at C.
  20. Oh great by JustAnotherOldGuy · · Score: 1

    Great, a new way to justify charging more for a service just when it's needed the most.

    Will the wonders of marketing never cease??

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    Just cruising through this digital world at 33 1/3 rpm...
  21. The word "publishedtariff" means a published price by gavron · · Score: 1

    As used by the Corporation Commissions of the various US states and the FCC, telecommunication carriers *must* publish a tariff, generally it must be approved [or if not specifically then it must be in line with previously approved guidelines], and only then charge consumers what it says.

    Using the "uber model" of dynamic pricing -- whether a good idea or not -- is contrary to current US law and FCC regulations.
    Really.

    That brings up two questions:
    1. SHOULD it happen?
    2. What would be the result?

    I'll get to #1 in a sec. first, what would be the result: In a free market, letting supply and demand control price and quantity makes sense. However, absent a notification method to let people know when they pick up the handset HOW MUCH THE CALL WILL COST people will be reluctant to make that call. Regulations forbid charging a number without informing people. If you let people know 'the cost is high" most of them will wait it out. Supply will stabilize but demand will reduce. Overall use will reduce. "Surge" pricing will lead to less demand, less calls, and lower overall product sold.

    Given that, SHOULD it happen? No. A reasonably stable commodity price is what leads to consumer confidence to buy, buy now, buy later, and keep on buying. A fluid price leads to a lack of consumer confidence, which with things you can't "store up for later when they're more expensive" leads to less spending. Less spending = downturn economy.

    Stupid idea. Regulatorily forbidden in the US.
    Glad it's dead on the vine.

    E

  22. Surge Billing == Surge Payment by Anonymous Coward · · Score: 0

    This is just another form of throttling.

    I don't mind throttling, since I use it myself.

    I throttle my payments to service providers, in 0.01 increments, I also, for convenience, insist on paper bills, very convenient, for me that is.

    I also throttle my services, the more people raise prices, the more services I cancel to compensate. If discounts are offered, I try and get the best discount, all on no contract mind you. By using as much of the service rep's time as possible, I throttle their bonuses as well.

    Throttle may data? I'll throttle yours too, making your ad servers wait, and wait, and wait.

    Want to give me "surge" billing, I'll reverse-surge my services.

  23. Price Gouging by Anonymous Coward · · Score: 0

    Carriers getting away with this will depend largely on the circumstances. During an emergency like a natural disaster (hurricane) this is currently illegal under US federal law (it's called price gouging). Now I can understand doing this during, say a protest rally. HOWEVER, if someone dials 911 for emergency services that person should not be charge a "premium rate" because he needs help and just happens to be in what the carrier defines as a "congested area". This is walking on thin ice legally speaking (disclaimer: not a lawyer).

  24. Luxury? by SilentConsole · · Score: 1

    Well, let me start by saying that I don't believe that the vast majority of data usage falls under anything other than personal entertainment, the big problem I'm seeing with comparing this to Uber is that Uber is fairly unambiguously a luxury. It is offered as an alternative to taxi's ( another luxury ) or walking/public transportation, which not subject to their business model. By making "surge pricing" you are not making it easier for people who aren't using it for entertainment to use it - you are making everything more expensive, and consequently harder to use. If data/network usage starting having surge pricing, there is no reasonable alternative - you are essential making a device useless if you can not afford to pay "luxury" rates for a service, on top of the already significant costs of being able to use this service at all. So, I think this comes more down to, do we classify all data usage as a luxury, or not?

  25. legality by Anonymous Coward · · Score: 0

    ... 'surge' pricing for mobile data and other network communications ...

    Uber can get away with it because they offer a limited-time service with the price negotiated on a per-case basis. Most telcos demand an on-going contract which means a fixed rate so the prices can be posted in advance. So instating a peak-hour tariff every week-day is possible, tripling the rate because a road crash closed the local highway, isn't.

    Surge pricing follows the pure capitalist model: It's also illegal under consumer laws and contract law in many situations.

  26. duh by sociocapitalist · · Score: 1

    It's irrelevant (at least for voice) as providers have already or are in the process of moving away from the voice billing model and towards the data billing model where people pay for data but not, in most cases, for voice.

    If there's been a lack of investment in pure voice infra this move to data only billing would be the reason.

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    blindly antisocialist = antisocial