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Montana Newspaper Plans To Out Anonymous Commenters Retroactively (washingtonpost.com)

HughPickens.com writes: Eugene Volokh reports at the Washington Post that in a stunning policy shift, The Montana Standard, a daily newspaper in Butte, Montana, has decided to replace commenters' pseudonyms with their real names. "The kicker here is that the change is retroactive," writes Paul Alan Levy. "Apparently unwilling to part with the wealth of comments that are already posted on its web site under the old policy, but also, apparently, unwilling to configure its software so that comments posted before the new policy is implemented remain under the chosen screen names, the Standard announces that past comments will suddenly appear using the users' real names unless users contact the paper no later than December 26 to ask that their comments be removed." In a November 12 editorial outlining the new real-name policy, the newspaper said, "We have encountered consistent difficulty with posts that exceed the bounds of civil discourse — as have many sites where comments from anonymous posters are allowed."

The paper's new policy has proven controversial among readers. "This is the end of open and honest comments on this site," wrote one user, who goes by the name BGF. "It is easy to put your name to your comments if you are retired. But it is another thing altogether if you have to worry about upsetting your peers and bosses at work." The newspaper editor, David McCumber, says he has extensively investigated the feasibility of configuring the newspaper's software to keep comments posted before the new policy is implemented under the chosen screen names. He says he was told by his content-management software experts that such a configuration is impossible. "Based on that, I am trying to do what is most equitable to all of our readers," says McCumber. "When a relatively small city is at the center of your market, just about everybody commented about is known, and the anonymous comments sting."

34 of 246 comments (clear)

  1. Implying .. by PPH · · Score: 4, Insightful

    .. that the 'real name' and e-mail addresses submitted were in fact correct.

    --
    Have gnu, will travel.
    1. Re:Implying .. by fustakrakich · · Score: 2

      Prepaid cards don't require ID. Give 'em any name you like, and use a burner email account.

      --
      “He’s not deformed, he’s just drunk!”
    2. Re: Implying .. by Anonymous Coward · · Score: 2, Funny

      I always use my real name, and sign my posts accordingly. I even include my town of residence.

      Respectfully, Charles Caroll of Carollton.

    3. Re:Implying .. by Flavianoep · · Score: 2

      Not all commenters are subscribers. I've visited their site and the only restriction to create an account is catcha (unreadable by most robots).

      --
      Linux is for people who don't mind RTFM.
    4. Re:Implying .. by CCarrot · · Score: 2

      .. that the 'real name' and e-mail addresses submitted were in fact correct.

      But..but...my name really is Captain Morgan! ...you dare to doubt the Captain?

      --
      "I love animals! Some are cute, others are tasty, what's not to like?" - Betsy Schroeder, Jeopardy contestant
  2. Isn't this why computers are great by MeNeXT · · Score: 3, Insightful

    this should be as simple as testing comment date if less than transition date then post pseudonyms.

    Not sure why some people have computers.

    --
    DRM? No thanks, I'll just get it somewhere else...
    1. Re:Isn't this why computers are great by Anonymous Coward · · Score: 3, Interesting

      Clearly this is a shot across the bow that's aimed a little too low. Of course they could solve this easily without making the new policy retroactive. They don't want to. Even if they are "forced" to make an about face now, the message is understood: "We know who you are. Be civil or else..."

      It's astonishing how many people in journalism don't understand the importance of anonymity. You can have a civil discourse without it, but if you are at all interested in hearing what people really think, there is no substitute.

    2. Re: Isn't this why computers are great by PopeRatzo · · Score: 2

      They have everything to due with free expression, which is ultimately the point of journalism.

      Please find me a definition of "journalism" that includes free expression for people who have absolutely nothing to do with journalism.

      Using the N-word in a comments section, doesn't make you a journalist. Calling Obama a "muslin" in a comments section doesn't make you a journalist.

      Full Definition of JOURNALISM

      1
      a : the collection and editing of news for presentation through the media
      b : the public press
      c : an academic study concerned with the collection and editing of news or the management of a news medium
      2
      a : writing designed for publication in a newspaper or magazine
      b : writing characterized by a direct presentation of facts or description of events without an attempt at interpretation
      c : writing designed to appeal to current popular taste or public interest

      --
      You are welcome on my lawn.
    3. Re: Isn't this why computers are great by PopeRatzo · · Score: 2

      No they don't have to. It's just better for society if they do.

      I wonder how the Founding Fathers managed, since their books, pamphlets, newspapers didn't have comments sections.

      I'm still waiting for a single citation of a comments section that has been "good for society". Some bit of evidence that it does something besides play into people's confirmation bias.

      --
      You are welcome on my lawn.
  3. Why is this a problem? by frovingslosh · · Score: 3, Interesting

    So some people signed up to use the paper's website but gave their real names even though they posted under a pseudonym. Didn't the people who gave their real names create the problem in the first place? Sure, the paper is wrong in doing this, and some crackpots who took offense ar something said are likely to kill some people. But in the end this will serve as a good lesson to the survivors to not give your real name on-line when there is no good reason to do so.

    --
    I'm an American. I love this country and the freedoms that we used to have.
    1. Re: Why is this a problem? by Anonymous Coward · · Score: 5, Insightful

      No, it doesn't ruin society. Being anonymous in fact created this society. Before the founders put their names proudly on the Declaration of Independence they already had the backing of a decent enough amount of people that they figured they could get away with what was in fact high treason. They got that backing by writing and printing anonymously first.

      The Boston Tea Party members remained anonymous until the last one died. Despite what the history books gloss over, it was a big anti corporate welfare protest In this case, about a tax break given to the British East India Company that let them undercut local merchants. Sound like today maybe? We don't tell that story accurately in schools because it might give people ideas. Most people think it was a protest about Parliament taxing tea at all, which it was most certainly not.

      Those things wouldn't have been possible without anonymity. That's why Facebook et al wage war on it--to keep things 'civil'. Screw that. Society should be noisy with voices to be heard. Posting under real names that are indexed and searchable can cause all kinds of unintended consequences for the poster, even with posts that aren't controversial. It's not worth it, and so the only real name posters end up being people with nothing to lose or people who lie about their identity.

      I'm really sorry for you if you can't handle racist or sexist or whatever posts. They're words. Get over it. Respond or ignore. I'm tired of 'safe places'. This is not a world for people who are that weak.

  4. Betrayal by Anonymous Coward · · Score: 4, Insightful

    Your readers posted comments with the expectation of anonymity. Why should they ever trust you again? This is less desirable than simply deleting all existing comments.

    Also, I don't know the specifics of this content management software, but your expert is most certainly wrong.

    1. Re:Betrayal by JaredOfEuropa · · Score: 4, Interesting

      Is it even legal? Not sure how this works in the US, but over here, information can not be shared with 3rd parties without prior consent, and can not be used for anything other than the purpose (as stated in the terms & conditions) for which is was collected. In this case, unless the newspaper's explicitly states that your real name may be published at a later date, they are in violation. And if they required a real name but offered the use of pseudonyms, a judge might well argue that this implicitly denies permission to publish the real name.

      --
      If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
  5. This is *SO* unethical ! by BarbaraHudson · · Score: 5, Insightful

    They are breaking the terms under which posters made their previous posts. So much for ethics. While some of us don't mind using our real names, if the site allowed nyms in the past, they should at least honour that. Who do they think they are to say, in effect "I have changed the terms of the contract. Pray I don't change it again," because now they've shown that their agreements are not really agreements.

    And just how are they going to check that people's names are their real names? "Oh, this doesn't sound like a real name ...?" Or people who had good reason to post anonymously to avoid being sued in retaliation for whistle-blowing? Or being outed as gay, lesbian, trans? Or a Ben Carson supporter? Or, with the current wave of Islamophobia, a Muslim? Hope their reporters complain that their "off-the-record" sources have dried up and fix this.

    --
    "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    1. Re:This is *SO* unethical ! by gstoddart · · Score: 4, Informative

      Who do they think they are to say, in effect "I have changed the terms of the contract. Pray I don't change it again," because now they've shown that their agreements are not really agreements.

      Sadly, EULAs and the like tell them they can do this. Courts have upheld it. Which means taking them at their word is pretty much useless.

      I don't disagree with you, but corporations who wish to make money off your personal information, they don't give a crap about your privacy or any fallout to you.

      Real names policies exist because companies say "what value can I get from selling the fact that SuitWrinkler53 commented on the website?" and deciding that they can't sell that information.

      They claim it's so they can police the content and keep things civil. But those comments add value to those sites, which is why they want to keep them.

      But never ever assume you can or should trust a website with this information. Unless you're doing a transaction in which they need a billing address, giving random websites your actual information pretty much guarantees your information will be sold, collated, analyzed, and used for marketing purposes.

      It is not that I am âoeunwilling to configure our software so that comments posted before the new policy is implemented remain under chosen screen names.â I extensively investigated that possibility and was unfortunately told by our content-management software experts that such a configuration is impossible.

      And then you realize they don't know much about the underlying technology, and are probably using something like WordPress.

      You can trust a corporation to do one thing: look out for their interests. And you can safely assume they don't give a crap about your interests, which means the more you stop giving websites your real information the less they have it.

      If I was faced with a website which wanted my real information, I would choose not to use it. Because I don't give a crap what most websites think, and I don't give a damn why they feel entitled to that information.

      When I walk into your store, if you asked me for my real name and address, I'd tell you to fuck off. Why on earth would I give this to you when I visit your website?

      The problem is people keep pretending like the internet is trustworthy, or that those agreements are binding or permanent. They just have to remind you it's technically private property, and that the license says they can change the terms if they wish.

      Oh, and don't forget that the comments are probably managed by a 3rd party, who has their own license, and doesn't give a crap what you think about it.

      --
      Lost at C:>. Found at C.
    2. Re:This is *SO* unethical ! by Calydor · · Score: 2

      Most EULAs have a clause stating that they can change the terms in the future; most don't say that these changes will be retro-active.

      Imagine if contracts worked like this (hint, EULAs are generally treated like contracts). After years of paying, say, ten dollars a month the contract gets changed retro-actively to 100 dollars a month, and you're stuck owing thousands of dollars.

      --
      -=This sig has nothing to do with my comment. Move along now=-
    3. Re:This is *SO* unethical ! by fustakrakich · · Score: 2

      Ethics, schmethics! The lesson to learn is to never give out your real name, use prepaid cards and throw-away email, and if they snoop your IP, use a proxy.

      --
      “He’s not deformed, he’s just drunk!”
    4. Re:This is *SO* unethical ! by BarbaraHudson · · Score: 5, Insightful

      There's a HUGE difference between "these changes will be effective immediately" and "these changes will be effective retroactively."

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
  6. Re:unpossible software hack? by murdocj · · Score: 3, Insightful

    Software is software. If it's possible to do with "free" (open) software, it's possible to do with proprietary. The difference is who you pay to do the work.

  7. The excuse given doesn't reflect reality. by BarbaraHudson · · Score: 4, Insightful

    "In a November 12 editorial outlining the new real-name policy, the newspaper said, "We have encountered consistent difficulty with posts that exceed the bounds of civil discourse — as have many sites where comments from anonymous posters are allowed."

    Like the "real names" policy of facebook ever forced people into only engaging in civil discourse ... you're a newspaper - couldn't you at least do a BIT of research on how this has not worked in the past?

    Someone doesn't know how the Internet works ...

    --
    "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
  8. A Better Way by jmcharry · · Score: 2

    They would be on much firmer ground to invite an opt in and delete all pseudonymous comments from those who don't.

  9. "impossible"? by v1 · · Score: 4, Insightful

    He says he was told by his content-management software experts that such a configuration is impossible.

    No, he was told by his content management software "experts" that his experts are incompetent (they just worded it differently)

    --
    I work for the Department of Redundancy Department.
  10. Re:End of open and honest? I'll disagree. by Anonymous Coward · · Score: 3, Insightful

    Why did it take you so many words to express a sentiment that could be summed up in one sentence? "I welcome anything that takes away anonymity and freedom because someone said bad words to me on the internet." It's like calling to ban kitchen knives because someone could stab you with one.

    It's also hilarious, by the way, because you posted this bullshit anonymously, too. (Unless your name is SirDrinksAlot.) Nice going about proving the GIFW Theory right. You even managed to stuff racism into the debate... and of course, the obligatory "Yeah, I'm all for X but I think it should be banned and removed everywhere". Great job!

  11. Re:unpossible software hack? by kelemvor4 · · Score: 4, Insightful

    Software is software. If it's possible to do with "free" (open) software, it's possible to do with proprietary. The difference is who you pay to do the work.

    Many software houses do not offer customer solutions or implement features based on customer feedback. Microsoft is an example of a large firm that does this (despite claims to the contrary). It's entirely possible the vendor writing their comment software is unwilling to comply.

  12. Re:unpossible software hack? by oakgrove · · Score: 5, Informative

    A quick look at their source suggests that they are using something called BLOX CMS, and their nameservers are run by TownNews, which is apparently the company behind BLOX.

    BLOX is advertised as "Cloud-based" with "No hardware or software to install & maintain".

    This all suggests that they actually cannot make such a change, by virtue of using an SaaS solution they have no control over.

    --
    The soylentnews experiment has been a dismal failure.
  13. Re:There's two sides to this... by whoever57 · · Score: 4, Insightful

    Let's take your example a bit further. The nasty comments are there. They already exist. What benefit is there to de-anonymizing past postings? Will it really help if you know the names of the people who wrote those vile things?

    Not allowing future anonymous comments isf one thing. De-anonymizing existing comments is entirely another.

    --
    The real "Libtards" are the Libertarians!
  14. Re:End of open and honest? I'll disagree. by Jason+Levine · · Score: 4, Interesting

    I don't think it's the anonymity that brings out the worst in people, but the separation of comment and audience. As I sit here typing this, my "audience" is a bunch of pixels on the screen. It's all too easy to remember that there's an actual human on the other side of those pixels. Most people wouldn't say horribly offensive stuff to a person's face for various reasons ranging from it's rude to they don't want to be fired to they don't want to get punched in the face. Online communications take away many of those societal pressures to stay polite which leads some people to act as though the people they are communicating with don't deserve basic human respect.

    This isn't to say that using real names wouldn't keep some people civil - it might for some people - but the vast majority of online idiots will continue to be idiots whether they post as a pseudonym or their real names.

    --
    My sci-fi novel, Ghost Thief, is now available from Amazon.com.
  15. Re:There's two sides to this... by Jason+Levine · · Score: 2

    As opposed to your "nothing bad happened to me so obviously nothing needs to change?"

    Not every bad thing means change needs to happen, but you can't just dismiss offhand any account of bad things happening and resultant calls for change.

    --
    My sci-fi novel, Ghost Thief, is now available from Amazon.com.
  16. Re:End of open and honest? I'll disagree. by SuricouRaven · · Score: 4, Insightful

    Open and honest can be a problem. For example, I used to work as tech support in a Catholic school. Not super-devout catholic, but we had a chapel and occasionally a bishop would visit for a guest sermon. I happen to think the church is composed of sex-hating prudes who'll shelter child molesters to protect their claim to moral perfection and happily watch people die of preventable disease rather than permit the use of condoms. But at the time, I couldn't have said that under my real name - because if my employer had found out, I may well have lost the job.

    Speaking under your real name is not always good for one's career, or relations with one's family.

  17. Re:End of open and honest? I'll disagree. by aaarrrgggh · · Score: 2

    Persecuted individuals are one class, as are people who shouldn't speak on a topic because it might include privileged or sensitive information where context of a real name would cause problems. Even on /., I find myself self-censoring posts because it wouldn't be that hard for someone to figure out who exactly I am, even without /.'s complicity.

    Posting to fix fat finger mod.

  18. Re:End of open and honest? I'll disagree. by NormalVisual · · Score: 3, Insightful

    Speaking under your real name is not always good for one's career, or relations with one's family.

    Or for your personal safety or liberty, if you happen to be critical of the mayor or other official with some degree of power. It takes just a phone call to the local chief of police to make your life a mess.

    --
    Please stand clear of the doors, por favor mantenganse alejado de las puertas
  19. Re:End of open and honest? I'll disagree. by AthanasiusKircher · · Score: 2

    I don't think it's the anonymity that brings out the worst in people, but the separation of comment and audience.

    THIS. My standard example is to observe how people behave in cars when stuck in traffic, compared to how they would behave if just walking down the street. Even that little bit of separation causes all sorts of madness and "road rage" that generally doesn't happen when people are in contact directly.

    Would you randomly start screaming at someone if they were walking a little too slow in front of you? Most people wouldn't. But a lot more people will lay on their horn and hold it for five seconds or more (not a polite short "tap" on the horn to get someone's attention) and/or roll down the window and start ranting, gesturing wildly, etc.

    If you were instead walking behind someone on the sidewalk, you'd likely ask politely to get around someone. Or, if you instead were just grumbling behind them, they'd likely hear it and move out of the way or say "Oh, I'm sorry, I didn't know you needed to get by..." or whatever. Communication can happen, because you see the person's face and demeanor -- maybe they're elderly or lost or whatever.

    But when you're separated in two cars, communication is less likely. Rage develops because you get stuck "in your own head" ranting and working yourself up, rather than communicating and sorting out the issue with another person directly.

    This kind of build-up of emotions and loss of civility happens exactly the same way with the disconnect on the internet. The automatic assumption many people have is that others are idiots, jerks, shills, etc., because frustration builds up -- particularly if written communication fails in successive posts... just like the guy holding down the carhorn and making obscene gestures which he might never do to someone's face.

  20. Simple by mbone · · Score: 4, Insightful

    Make all of the old accounts inactive. Make everyone reregister (or not, as they prefer) under their real names for new accounts. If someone can show that they were previously posting under their own name, reactivate that account by hand. That will probably be a full time job for someone for a few weeks.

    I would not be too surprised if they got sued under their plan. One lawsuit, even if they win, would cost a lot more than the costs of doing this right.

  21. Re:End of open and honest? I'll disagree. by SuricouRaven · · Score: 3, Insightful

    Don't forget internet feuds - there are many stories of flamewars getting seriously out of hand and leading to one site SWATting the other, or submitting anonymous tip-offs to police about a claimed serious crime, or contacting an opponent's employer to spread malicious rumors in an attempt to have them fired.