Cellphones Really Are Not As Good As They Were 10 Years Ago At Making Calls (telegraph.co.uk)
whoever57 writes: If you ever thought that your cellphone does not make calls as well as the cellphone you had 10 years ago, you may be right. The UK's Ofcom (roughly equivalent to the FCC) tested cellphones and found that many needed a much higher signal than the standards recommend in order to send and receive data. This applied to 2G, 3G and 4G connections. Confirmation bias has me nodding along; Google Fi has been dropping a huge percentage of my calls lately, and I've been unfairly reminiscing about the good old days with a heavy Nokia 5100 series phone.
It's not really a mystery. Phones used to have external antennas, and now they're not only internal but the phones themselves have mostly metal cases (because it feels so much more "premium") with a tiny plastic window for the antenna because that metal blocks the radio waves. This is textbook "form over function" design.