Slashdot Mirror


Chubb To Offer UK 'Troll Insurance' Policy (thestack.com)

An anonymous reader writes: Insurance group Chubb will start offering the UK's first cyber-bullying policy – 'troll insurance' – through which it will accept claims of up to £50,000 to cover counselling and relocation costs, as well as time spent out of work. Chubb will provide its personal insurance policy customers the option to claim expenses ensued from online abuse. Cyberbullying is defined by the insurer as 'three or more acts by the same person or group to harass, threaten or intimidate a customer.' While the new insurance option is targeted towards parents concerned about their children's online activities, adults who are targeted by cyber abuse will also be able to make a claim.

2 of 76 comments (clear)

  1. Re:Someone doesn't understand the internet by lgw · · Score: 4, Interesting

    I hope Chubb thought this out carefully because they will need to self insure...

    Oh, there will be fraud at first. but IMO this will end quite well. Many claims of "harassment so bad I had to flee my home" are bogus, often coupled with GoFundMes that bring in considerable funds for the person putting on the show. If done carefully, none of that is obviously illegal, being a very roundabout sort of fraud.

    But it's different when you file a police report (and at least one professional victim found out the hard way that filing fake police reports is a crime), and insurance companies depend on police reports as their primary anti-fraud mechanism. I look forward to the professional victims who try this fraud, and discover that adding "insurance fraud" to "filing a fake police report" was a serious mistake.

    Hopefully this will end with a lot less fraud among people claiming real harassment.

    --
    Socialism: a lie told by totalitarians and believed by fools.
  2. Re:Someone doesn't understand the internet by thoromyr · · Score: 4, Interesting

    From your description it doesn't sound like they'll have any problem at all. There is a strong perception of risk so unless they rig the rules so they never pay out under any realistically possible conditions they should be fine.

    GP was right: insurance thrives where the actual risks/costs are significantly lower than the real risks/costs. There are some factors that can influence this (such as regulatory requirements to carry insurance and situations with undue burden), but the underlying mechanism (real costs lower than billed costs) is required -- otherwise the insurance company would go out of business -- and profitability is highest when real costs are significantly lower than actual costs.

    Regulatory: there's a reason car insurance companies pay for legislation mandating car insurance, and it isn't out of a desire for safer roads.

    Undue Burden: this is the usual excuse offered for insurance and it certainly is a factor, but it is not as fundamental as the real/billed cost differential. Essentially, when the potential cost of a risk exceeds an individual's ability to pay in order to survive the eventuality insurance is paid to cover it. In principle there's a balance between rate of incidence, average cost and billed costs.