Developers Frustrated with GitHub Prod For Changes In Bug Reports, Transparency

DeveloperTech reports that a group of GitHub developers have posted an open letter, with nearly 1300 signatures, expressing dissatisfaction with GitHub's processes and policies, and in particular the site's level of transparency. A slice of the letter: "Those of us who run some of the most popular projects on GitHub feel completely ignored by you. We’ve gone through the only support channel that you have given us either to receive an empty response or even no response at all," he wrote. "We have no visibility into what has happened with our requests, or whether GitHub is working on them. Since our own work is usually done in the open and everyone has input into the process, it seems strange for us to be in the dark about one of our most important project dependencies."

Comments

It's free

[nycsubway]

The hosting of open-source projects is free, but the company still needs to make money. They use the open-source portion of their business to drum up paid business. They still need to pay for the servers, coders, and network bandwidth that keep the thing going. I wouldn't get angry when a free service doesn't do everything I ask of it.