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Insurance Companies Looking For Fallback Plans To Survive Driverless Cars (csmonitor.com)

An anonymous reader writes: Driverless cars could mean a huge downsizing of the auto insurance industry, as the frequency of accidents declines and liability shifts from the driver to the vehicle's software or automaker. This is compounded by the rise of ride-sharing services. Once summoning a vehicle to take you somewhere isn't limited by the number of people available to drive them (and are correspondingly cheaper), car ownership is likely to decline. Many major automakers and tech companies are throwing billions of research dollars into making this happen, and insurance companies are trying to figure out how to survive. For example, a recent patent application shows State Farm is betting on collecting massive amounts of data about you. While they'll no doubt use it to set your insurance rates, they also plan to "send you advice, alerts, coupons or discounts on insurance or other goods and services." Traveler's Insurance is thinking along somewhat similar lines. They want to create "a device that offers specific suggestions for managing errands and other travel. Customers would be able to see a map of 'risk zone' data for places they want to go, such as stores, restaurants and roads. They could then plan the day 'with an eye toward how risky such endeavors may be,' according to the patent application."

27 of 293 comments (clear)

  1. Seems non-sequitur. by halivar · · Score: 4, Insightful

    They plan on monetizing this data with or without driverless cars.

    1. Re:Seems non-sequitur. by vtcodger · · Score: 4, Insightful

      Seems to me like there are an awful lot of folks planning to make a living if not a fortune off advertising and data mining. It's working OK so far, but I have a feeling that there's more than one thing that can go wrong with those plans. ... and on a rather grand scale.

      --
      You can't see ANYTHING from a car, You've got to get out of the goddamned contraption and walk...Edward Abbey
    2. Re:Seems non-sequitur. by BarbaraHudson · · Score: 4, Insightful

      You've got it. There's only so many dollars available for advertising. Insurance companies will be seeing huge drops in auto insurance, so they will not have as much money to spend advertising on TV, radio, junk mail, etc. The more businesses offering targeting data into a smaller advertiser base, the less the revenue per business. Simple supply and demand rules.

      And the auto manufacturers are big enough to self-insure ...

      Then there's the aging population ... why should someone who's retired and only drives to the store once a week bother with the hassles and expenses of owning a car - especially if their vision, coordination, or side effects of medication make it too risky?

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    3. Re:Seems non-sequitur. by Grishnakh · · Score: 3, Informative

      -1 Ignorant about insurance companies

      He's not talking about progressive politics, he's talking about the Progressive insurance company which is somewhat famous for their loud-mouthed "Flo" character on their TV commercials. That's why he mentioned "Flo" and capitalized "Progressive". The company has some kind of program they're pushing where they have a tracking device in their customers' cars which track their driving actions and then adjust their bills accordingly.

  2. trying to figure out how to survive by Anonymous Coward · · Score: 5, Insightful

    as a longitme customer of these insurance companies i have this to say...

    DONT find a way to survive you useless fucking leeches. You serve no purpose whatsoever, you are useless middlemen who profit from the suffering of others & add nothing beneficial to society.

    Rather than finding a way to survive, you should curl up in a ball and die.

    Its the best thing for everyone involved.

    1. Re:trying to figure out how to survive by ranton · · Score: 4, Funny

      Ive been paying for insurance for 20+ years... never once had an accident.

      Total waste of money.

      I've been paying for life insurance for the past 10+ years ... never once died.

      Total waste of money.

      --
      -- All that is necessary for the triumph of evil is that good men do nothing. -- Edmund Burke
    2. Re:trying to figure out how to survive by torkus · · Score: 3, Interesting

      Insurance, by design, is a sham and a scam.

      Even looking at the most basic premises - you (collectively, over time) pay X dollars, the insurance company pays out Y dollars. If Y > X then the insurance company goes bankrupt.

      So by design, premiums MUST exceed payouts. On average it will always be cheaper to pay for things yourself, however people are NOT any good at saving $50K of oh-sh*t money in case they total someone's benz. Much easier for them to pay a $4K premium over 20 years.

      In reality, the only thing insurance protects you from that you couldn't do on your own are the extreme situations. You total someone's ferrari and kill three people. Granted, without insurance you just declare bankruptcy.

      I won't miss our insurance overlords...but I'm sure they'll pass bills requiring similarly priced insurance on driverless cars or something...by 'expanding' coverage or some 'for the people/children/etc.' reason.

      --
      You can get rich if you own a politician, but you have to be rich to buy one in the first place.
    3. Re:trying to figure out how to survive by MachineShedFred · · Score: 4, Insightful

      Insurance would be a beneficial product, if the insurance company didn't try every little trick they can to avoid paying out on the policy. I've got no problems with an insurer who actually lives up to their end of the contract - but those are few and far between it seems. Now they just want to have government-mandated invoicing, followed by never actually insuring the risk.

      This is why everyone universally hates insurance companies, even more than telecommunications companies. They are the biggest bastards on the planet.

      --
      Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
    4. Re:trying to figure out how to survive by internerdj · · Score: 2

      As a customer, insurance isn't about getting more money out than I put in. Insurance means that I will have the cash flow to deal with an unexpectedly and required large payout that I could never reliably have savings to cover. I've been working for 12 years now and one automobile accident could easily exceed the entirety of my collective savings including retirement. Over the same period the amount that I have paid in premiums over all my family's vehicles has been less than the replacement value of my current vehicle.

    5. Re:trying to figure out how to survive by Lab+Rat+Jason · · Score: 2

      I totally agree, but perhaps in a less venomous way:

      Why can't an industry say... "I see the writing on the wall... how's about we all pivot into a new and more useful industry instead of clinging to the wrecked sinking ship of an industry we've built."

      Take the newspaper industry for example. They should have wrapped it up long ago. If they had started the digital pivot earlier, they could have forged a completely new model moving subscriptions to electronic distribution... but by waiting and milking it for as long as possible, they gave ground to bloggers and independents, and now everyone has the expectation that they should get their news for free. It's simply a matter of setting expectations.

      --
      Which has more power: the hammer, or the anvil?
    6. Re:trying to figure out how to survive by Richard_at_work · · Score: 4, Insightful

      Insurance doesnt just exist to cover the damage to your car, it exists to cover liabilities an individual could never pay.

      Now I know that US auto insurance has ridiculous things like a cap on liability, but here in the UK my $350 a year covers me, my car, any injuries I sustain, any injuries I cause and any damage I cause.

      So, if I hit someone and their injuries are such that they need round the clock, 24-7 medical care, specialist equipment and other costly things, my insurance will cover that regardless of the ultimate cost - insurers have covered cases in the past with lump sums of milions, and ongoing care payments in millions a year.

      Thats the sort of costs a normal person could not hope to cover from their wages. Infact, thats the sort of costs a normal person couldnt cover even if you liquidated their entire estate. So if the person liable cant pay because of a liability cap, what happens in the US? The victim gets stuffed with all the costs of being crippled for the rest of their life.

      Thats what insurance is intended to cover, and in sane countries thats what it does cover.

  3. Re:Liability... by Anonymous Coward · · Score: 5, Interesting

    Exactly. Many states simply let you sue everyone remotely involved. I got hit by a drunk driver in a no-fault state. That dude sued the owner of the vehicle, the owner's insurance, their own insurance, me, and my insurance. After just 4 short years of litigating, they got a $1500 settlement out of my insurance company because I "didn't do enough to get out of their way" when they lost control of their vehicle and spun into me.

    There's a "pain clinic" on every corner for a reason, just like there are back to back personal injury attorney commercials on tv every 5 minutes.

  4. WTF??? by gstoddart · · Score: 2

    While they'll no doubt use it to set your insurance rates, they also plan to "send you advice, alerts, coupons or discounts on insurance or other goods and services." Traveler's Insurance is thinking along somewhat similar lines. They want to create "a device that offers specific suggestions for managing errands and other travel. Customers would be able to see a map of 'risk zone' data for places they want to go, such as stores, restaurants and roads. They could then plan the day 'with an eye toward how risky such endeavors may be,' according to the patent application."

    So, what, they want to be our nannies, and they think people will just let themselves be tracked to prop up their failing business model?

    I'm sorry, but why the hell would anybody want this? Wow, gee, I'll just go ahead and implant this device so you can monitor everything I do and monetize it.

    How about no? I'm glad I live in a country which has real privacy laws, instead of one in which corporations assume they can just insinuate themselves into every aspect of your life for their own gain.

    So much bullshit.

    --
    Lost at C:>. Found at C.
    1. Re:WTF??? by kilfarsnar · · Score: 3, Informative

      So, what, they want to be our nannies, and they think people will just let themselves be tracked to prop up their failing business model?

      No, they think people will let themselves be tracked for BIG SAVINGS! and convenience. Based on what I have seen of people's behavior and ability to not think things through, I think it might work.

      So much bullshit.

      Oh yeah.

      --
      "What the American public doesn't know is what makes them the American public." -Ray Zalinsky (Tommy Boy)
  5. Is it really a big issue? by scamper_22 · · Score: 5, Insightful

    Are driverless cars really the big game changer for auto insurance?
    I'm in Ontario, Canada and I just don't see how this is going to change things.
    We already have 'no-fault' auto insurance, which basically means you buy car insurance to protect yourself and liability.
    You don't go around suing the other drivers or anything. When you make a claim, you just deal with your own insurance company.
    The rate you pay is still based on your risk.

    So, we have driverless cars. You still buy insurance to protect yourself and liability.
    Maybe some of the risk metrics change. Like cars with a better record of being driverless get lower rates? But that's no different than rating cars for safety today.

    I suppose some countries might need to change how their auto-insurance works. Moving more towards no-fault insurance.
    But it's not like the world doesn't have plenty of models to choose from that would better fit the driverless world.
    They don't have to reinvent the wheel as far as I can tell.

  6. "Risk zones", a.k.a. extortion? by QuietLagoon · · Score: 3, Interesting

    ...Customers would be able to see a map of 'risk zone' data for places they want to go...

    I wonder how much the insurance companies will charge business to assure their location does not show up in a "risk zone"?

    .
    "Pay us $1,000 insurance per month and we'll ensure your address doesn't appear in a risk zone...."

    That could be quite the revenue source.

    1. Re:"Risk zones", a.k.a. extortion? by QuietLagoon · · Score: 2

      I love how people always fall back to the evil corporation scheme as if corporations don't have teams of lawyers that keep them in check.

      I love how people always fall back to the evil corporation scheme as if corporations don't have teams of lawyers that keep them from getting in trouble for their bad deeds.

      .
      FTFY

  7. Re:Liability... by ranton · · Score: 3, Insightful

    The article is identifying an obvious problem (insurance industry upheaval from ride sharing and driver-less cars) but providing grossly incorrect insights and details about the problem. Car insurance will not go away because of ride sharing or driver-less cars. No one rational is claiming this. But each of these new realities brings a unique problem.

    Ride sharing shifts the insurance to the owner of the ride sharing car, instead of each individual rider. The number of miles driven won't go down (significantly), but the number of people being marketed to will. This is probably a good thing for the large insurance companies as they move from B2C to B2B, but individual insurance salesmen will be drastically hurt.

    Self driving cars also still need insurance; just not as much. And a large portion of the insurance burden will fall to manufacturers instead of just on drivers. Insurance companies will not be able to make the same kind of profit overall on large multinational car companies that they can on the public.

    So the insurance companies will still be there, but its not unreasonable to think they could be half the size or smaller. Or at least their automotive division would be.

    --
    -- All that is necessary for the triumph of evil is that good men do nothing. -- Edmund Burke
  8. comprehensive by NotQuiteReal · · Score: 2

    Coverage for non-collision damage ("comprehensive" on your policy) is the cheapest part.(like ~2% of the premium)

    --
    This issue is a bit more complicated than you think.
  9. Pipe Dream by sycodon · · Score: 3, Interesting

    The idea that "self driving cars" will

    A. occur anytime soon or
    B. drive down car ownership,

    is a pipe dream.

    Billions have been poured into flight control systems and they all still require someone to sit behind the yoke and monitor them. While they do have an extra dimension, they also don't have to deal with as many variables, crappy roads, detours, crappy drivers to avoid, nonsensical roads, etc.

    Before driverless cars are ubiquitous, nothing less than a complete overhaul of the roads to simplify routes, clearly mark boundaries, simplify interchanges, and reduce to a minimum possible conflicts, will be necessary. Billions and billions of infrastructure overhaul.

    --
    When Fascism comes to America, it will call itself Anti-Fascism, and tell you to give up your guns.
    1. Re:Pipe Dream by Grishnakh · · Score: 2

      This is precisely why we should be working on developing and building SkyTran. It's much cheaper to build per-mile than regular roads or highways (since it's mostly made in a factory and just assembled on-site), it avoids many problems with cars (snow-covered roads, time-wasting intersections, pedestrians) because it uses suspended rails which can be built in 3D space instead of 2D, it can operate much faster than cars (75-100mph in the city, with no intersections, 150mph in less-dense areas), and does it all with a fraction of the energy usage of cars (maglev rails instead of high-friction rubber tires on asphalt, and small, lightweight pod cars instead of 3-5000lb chunks of steel).

    2. Re:Pipe Dream by Shoten · · Score: 2

      The idea that "self driving cars" will

      A. occur anytime soon or
      B. drive down car ownership,

      is a pipe dream.

      Billions have been poured into flight control systems and they all still require someone to sit behind the yoke and monitor them. While they do have an extra dimension, they also don't have to deal with as many variables, crappy roads, detours, crappy drivers to avoid, nonsensical roads, etc.

      Before driverless cars are ubiquitous, nothing less than a complete overhaul of the roads to simplify routes, clearly mark boundaries, simplify interchanges, and reduce to a minimum possible conflicts, will be necessary. Billions and billions of infrastructure overhaul.

      Comparing commercial passenger airline operations to driving cars is ridiculous. Airplanes are treated very, very differently from cars in a great number of ways..let's look at a few.

      Okay, so let's start off with the regulations on maintenance of airliners. Logbooks are kept, specific forms of maintenance are required, people working on the planes MUST have specific training and credentials...and those are just the basics. Any material change to the aircraft, including updates to software or even flight mapping data, require re-testing. And failing to comply with any of these standards is actually considered a violation of law. Imagine if you'd get fined for being late for an oil change in your car, or for not getting the car re-certified when you got new tires?

      Now, on for the more relevant point...training of the pilots. These are people who work their way up to being able to fly large jets, including a substantial amount of time in simulators...very expensive, elaborate simulators...before they even get to put their hands on the yoke of a real passenger jet. Compare and contrast this to student drivers with less than 30 hours of classroom time before they are driving regular cars on regular roads as the next step in their training, after which they are able to get a full-privilege license and drive just like anyone else.

      Consider the accident rate of driving...32,675 deaths in 2015 in the United States (according to the Administrator of the NHTSA when he spoke last week at the Vehicle Cybersecurity Roundtable), of which "94%" (his number as well) were the result of "human error or human choice." Even if a car held as many passengers as a 737, that number of accidents (which actually represents fantastic progress, given that it's the lowest number of car-related deaths per 100,000 people since 1920) would cause people to go batshit insane if it happened in our airline industry. But in cars, it's just considered normal.

      People...both the public and those in government...are WAY more tolerant of risk in cars than with regard to airlines. The head of the National Highway Transportation Safety Administration himself stood up last week in front of an audience of hundreds and espoused the expected life-saving benefits of self-driving technology. It won't be perfect, it'll need to improve, it will evolve over time...but those who would be in charge of promoting or limiting the technology have spoken and stated clearly that they are fully on the "promoting" side.

      --

      For your security, this post has been encrypted with ROT-13, twice.
  10. Insurance is necessary and useful by sjbe · · Score: 4, Informative

    Insurance, by design, is a sham and a scam.

    If you think that then you would be wrong. Oh sure, there are insurance scams out there. But that is not the same things as insurance being a scam. Insurance is about mitigation of risk. Reducing the financial consequences of rare or severe events. Insurance is a very useful tool but if you don't use it properly then like most tools it might do more harm than good. People who are financially sophisticated typically have quite a lot of insurance and for good reason.

    So by design, premiums MUST exceed payouts.

    Not actually true. Premiums + Investment profits must exceed payouts over the long term. There are two parts to every insurance business. The premium payments you send in and then on the back end the insurance company invests those premiums. People don't typically see the investment side of the business but it's very important. Lots of insurance companies actually sell insurance at an underwriting loss but make a profit by investing the money. This isn't ideal from the insurance company's perspective but due to a competitive market it is sometimes necessary. There are more than a few insurance companies that have taken underwriting losses for many years in a row.

    All insurance companies will take losses periodically but so long as they have sufficient reserves this is expected and acceptable. For risks where they lack adequate reserves insurance companies can get re-insurance (basically insurance for the insurance) for those events.

    In reality, the only thing insurance protects you from that you couldn't do on your own are the extreme situations.

    Insurance is for extreme events but it also can be to mitigate damage for events that you can afford to deal with. For example I have dental insurance. I am perfectly capable of paying out of pocket for any dental procedure I am ever likely to have but my dental insurance helps me mitigate the cost so pay a little up front to come out ahead in the long run. It ensures that the insurance company works when negotiating rates with the dentist so I get better rates than I could negotiate on my own.

    1. Re:Insurance is necessary and useful by coolmoose25 · · Score: 2

      A well reasoned post, however, reinsurance is not as much "insurance for the insurance" but really looks more like financing so as to maintain working capital to grow your insurance business. By sloughing off your insured limits to another party, it frees you up to write even more insurance. The cost of doing that is akin to interest on a loan.

      --
      Brawndo: It's what plants crave!
  11. Re:Buh bye! by SecurityGuy · · Score: 4, Funny

    What a terrible thing to say. My family would never drink Bud Light.

  12. Re:Liability... by citylivin · · Score: 2

    Surely being drunk invalidates ones insurance... It does in canada at least.

    --
    As a potential lottery winner, I totally support tax cuts for the wealthy
  13. Re:Liability... by labnet · · Score: 2

    As it does in Australia, but we know America is not the land of common sense, but of imperial measurements, gas guzzling autos and no basic public health care.

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