Senators Blast Comcast, Other Cable Firms For "Unfair Billing Practices" (arstechnica.com)

An anonymous reader writes: Six Democratic US senators [Wednesday] criticized Comcast and other TV and broadband providers for charging erroneous fees, such as cable modem rental fees billed to customers who bought their own modems. The senators have written a letter to Federal Communications Commission Chairman Tom Wheeler asking the commission to 'stop unfair billing practices.'.....Last year, more than 30 percent of complaints to the FCC about Internet service and 38 percent of complaints about TV service were about billing...

Comments

Consumerist stories about Comcast

[Futurepower(R)]

Consumerist stories about Comcast.

One of the stories: Comcast: 2014 worst company in America.

Re:Consumerist stories about Comcast

[Narcocide]

The BBB has no authority whatsoever. They are not a branch of the government. They're a non-profit organization.

You want the FTC (Federal Trade Commission) or the FCC (Federal Communications Commission) - why neither of THEM have even barely lifted a finger about this crap so far though is completely beyond me.

Comcast: 6 ways to attempt to get customer service

[Futurepower(R)]

6 Things Comcast Customers Can Try To Get Some Actual Customer Service

Re:Very naught, naught boy

[Fire_Wraith]

You're certainly welcome to be cynical, but let's take a look at the list of names here:

Senators Ron Wyden (D-Ore.), Bernie Sanders (D-Vt.), Jeff Merkley (D-Ore.), Al Franken (D-Minn.), Ed Markey (D-Mass.), and Elizabeth Warren (D-Mass.)

Several of these people have been talking about internet and technology issues for some time, and rather astutely (the Oregon senators), or have taken a very pro-consumer stance against abuse by corporations (Warren, Sanders). None of them are none for being shills or fair-weather friends on this sort of thing, and they've proven more than willing to put action and effort behind their words.

Now if you really want to be cynical, bemoan the fact that they don't have enough power at present to accomplish anything versus the majority of (mostly Republican, though not all) legislators who are all too happy to suck up to Comcast/etc and proclaim idiotic things like "Net Neutrality hurts competition" or ranting about how Title II will stifle innovation when we're already getting left in the dust on connection speed by most of the developed world.

No, no it isn't.

[stomv]

It is election time.

No it isn't, at least not generally. There are six senators that signed on:

• * Bernie Sanders -- running for President now; up for reelection to the US Senate in November 2018.
• * Ron Wyden -- up for reelection to the US Senate in November 2016.
• * Jeff Merkley -- up for reelection to the US Senate in November 2020.
• * Liz Warren -- up for reelection to the US Senate in November 2018.
• * Ed Markey -- up for reelection to the US Senate in November 2020.
• * Al Franken -- up for reelection to the US Senate in November 2020.

Giving Bernie a "0 months until election" that is still an average of three years until these six are up for reelection. It's not election time.

I get that you just don't trust the US elected politicians to do the work of the people. Fine. Feel that way. But don't spew factually inaccurate nonsense because you're either too ignorant of federal elections or too lazy to look it up. Perhaps a bit more civic engagement on your part might help prevent the old business overlords, hm?