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Sony Outage Disables DASH Devices, No ETA On a Fix
New submitter Jack Greenbaum writes: In 2012 Sony closed the developer site for the DASH, their version of the Chumby platform. Sony never officially killed off the product, and they kept the back end servers on line, until recently at least. About two weeks ago DASH owners started seeing their devices fail with a cryptic error message "Unable to download the Control Panel (No download information available). Please restart your dash to try again." Sony acknowledges that the issue is at their end, but no ETA for a fix has been provided. The passionate DASH community is not pleased that Sony is being so quiet about a fix. One user even overslept for work because they depended on the alarm clock feature. Now every DASH is dead until Sony decides to not abandon its walled garden.
I had one of these back in 2010-2011 or so. First device I actually ran Netflix on. Chumby was a brand of "Smart" internet ready smart alarm clocks. They had basic functions, and 3rd party apps you could install such as Netflix, or different clock faces, etc. Very long end devices. Sony used the Chumby OS and made their own branded versions of these clocks, Sony Dash. I ditched mine back in 2013-2014 or so once I saw a post somewhere showing Sony was discontinueing the platform. I knew it was a matter of time until they killed the services and I was not risking this. Instead I set up a old Android tablet to use as a alarm clock. Works well.
Chumby was one of Bunnie Huang's projects(of xbox hacking fame back in the day); and it was notably OSS-y and user accessible by the standards of consumer electronics. Best Buy briefly had their own chumby-based product("Insignia Infocast 8") and I picked one up a while back when they were on sale. The features weren't on by default; but you could poke a couple of menu items to start up SSH right out of the box; and the device used a microSD card for firmware, making experimentation with custom builds low-risk and fairly painless.
[i]However[/i] Sony's version, unlike all the other chumby variants, was markedly more closed because Sony included some video playback features that they didn't want people getting their filthy hands on. I think that, for that reason, their hardware was among the nicest/fastest of any of the chumby devices; but also the most hostile to user tinkering. That makes Sony terminating their support likely to sting even harder.
That said, I'm a bit surprised that the hammer didn't fall sooner: the chumby was a neat device; but it came out not too long before Android started showing up all over the place and at increasingly low price points, at which point the similar-role-but-vastly-tinier-ecosystem chumby really had no hope of survival or niche to occupy. I still use mine, it has served me well; but if I were buying today the combination of ubiquitous and cheap Android-things and the post-rPi crazy cheap dev boards would certainly rule it out. Dick move on Sony's part(non-Sony chumby units are still working fine); but not a total surprise.
Sort of. But this was out when a current $40 tablet would run $300+.
I have a dash and I paid $50 new towards their end of life a few years ago. Its a nice device. Yes, you can do more with a tablet but except for this lame requirement that it find the server to fully boot *IF* it's on a network, it's a great -- the right size, balance, snooze button locations etc. it's a CLOCK, not a tablet. It's shaped like a clock.
Heres the annoying thing: If I shut off my wifi at home and boot the device it will start to JUST the alarm clock (nothing else will work). If it can connect to my wifi but can't 'phone home', it's as described in the article. There would be less anger from the dash users if the damn thing would just default to the "clock mode" as if no network was available.
If you do a factory reset and dont bother setting up a network you can use it as a 'dumb alarm clock'.
Maybe if you clicked on the link they provided that leads to the "Chumby platform" you would have been able to read all about them.
Maybe you should have clicked that link yourself before posting, because it leads to a page for buying new and used chumby devices, without describing what they actually are. Not even on any page reachable from that page.
A few words of description in the submission would not have hurt anyone.