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Gmail's Mic Drop April Fool Backfires Horribly Costing People Their Jobs (telegraph.co.uk)

An anonymous reader quotes a report on The Telegraph: Google is facing a fierce backlash after introducing a new tool for April Fools' Day that has cost some people potential jobs. The new Gmail Mic Drop button, which sits next to the normal send button, ends an email thread forever by muting all future replies to the sender, and firing off a gif of a minion 'mic dropping' at the same time. After an immediate backlash the feature was taken down early on Friday morning. Some people using it had failed to see the funny side, saying that by accidentally pressing the button instead of simply sending the email, they have appeared rude or unprofessional, in some cases costing them jobs.

40 of 252 comments (clear)

  1. Good! by Lumpy · · Score: 5, Interesting

    this is how we weed out the dumb people at the office.

    --
    Do not look at laser with remaining good eye.
    1. Re:Good! by itamihn · · Score: 4, Funny

      Ah, it's all in binary now. Great, we really needed that change, not that UTF-8 nonsense.

    2. Re:Good! by billybob2001 · · Score: 5, Funny

      You mean UTF-1000

    3. Re:Good! by invid · · Score: 5, Funny

      I liked the score better when it was in hex.

      --
      The Moore-Murphy Law: The number of things that will go wrong will double every 2 years.
    4. Re:Good! by Anonymous Coward · · Score: 3, Insightful

      I think anyone who uses gmail or Yahoo mail for their business is an idiot.

    5. Re:Good! by Translation+Error · · Score: 5, Insightful

      Falling victim to a bad user interface does not mean someone is dumb.

      --
      When someone says, "Any fool can see ..." they're usually exactly right.
    6. Re: Good! by BarbaraHudson · · Score: 2

      Absolutely. I saw it last night, and it was clear that clicking it would send all replies to /dev/null. I thought it was a great way to deal with online harassment. If you're too stupid to read, maybe you need to stick to phone calls.

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    7. Re:Good! by neilo_1701D · · Score: 2

      Carl, we talked to you about missing the point.... Come to my office and bring everything in your desk with you.. Stan from security will be assisting you.

      One week later: "I'm sorry, I never saw that email"

    8. Re:Good! by TheRaven64 · · Score: 3, Insightful

      Not particularly politely put, but that's exactly the core issue. If email is so important to you that you can lose your job if it does the wrong thing, then you should be using an email service with an SLA (or hosting your own in-house). If you're using email for business, then don't use a provider whose business model involves scanning your email.

      --
      I am TheRaven on Soylent News
    9. Re:Good! by Ken+D · · Score: 3, Funny

      Was that you?
      Sorry. I would hit send, shut my laptop and go home.
      After supper I open my laptop and Outlook would sync my outbox.....

    10. Re:Good! by kruug · · Score: 2

      > I just sent off an email with my resume to the first person who wanted to interview me in months," one user posted in a Google Help forum. " I clicked the wrong button and sent it with the mic drop. This isn't about people getting fired over sending out a "mic-drop", this is about people who don't have jobs or don't use their current employers e-mail service as their personal e-mail service missing out on potential employment because of a joke.

    11. Re:Good! by omnichad · · Score: 5, Insightful

      I can't figure out what a 100 score actually represents

      You don't belong here.

    12. Re:Good! by tripleevenfall · · Score: 2

      "In some cases losing jobs" :::throws the BS flag:::

    13. Re:Good! by unrtst · · Score: 5, Interesting

      Ah, it's all in binary now.

      Unless you have mod points and mod someone. Sadly, it then displays in normal base 10 after the mod.

    14. Re:Good! by suso · · Score: 2

      What we need now is for those Slashdot users who have binary numbers as their actual username to chime in.

    15. Re:Good! by wisnoskij · · Score: 3, Informative

      I really don't agree. Gmail is stable and just works all the time. If your goal is to always have access to your email, rolling your own email server will be many times worse at accomplishing that. If your goal is security, you are probably 100% right.

      --
      Troll is not a replacement for I disagree.
    16. Re:Good! by Krojack · · Score: 2

      A lot of small businesses use Google Apps as it's a good price for the service and easy to manage. This includes hosting the email for the company on their own personal domain name.

    17. Re:Good! by MobileTatsu-NJG · · Score: 2

      One of Gmail's biggest strengths in an office environment is its search tools. I've asked repeatedly around here what you should do to get your own Google-quality search capabilities with an in-house server (or client on gmail's server) and so-far haven't gotten an answer that meets enough criteria. (Google's speed being the big one...). I'm still looking for this, suggestions much appreciated.

      So, yeah, I think Gmail, even in it's web form (as opposed to using an email client) is pretty slick in an office environment. They do have one draw-back that is absolutely maddening, though. They will change the UI of their web interface on a whim, worse they'll do it in the middle of the week. This happened to me, once. Smack in the middle of a hectic week on a project and the UI on my email suddenly goes all minimalist on me with no option to switch it back. Because, you know, being under pressure to get an email out is the perfect time to investigate hieroglyphics to deduce where the bullet-point button is.

      I think it's sad that most of the lessons I've learned about the drawbacks of using web-services came ftom using Google. Still angry over Reader!

      --

      "I like to lick butts!" by MobileTatsu-NJG (#32700246) (Score:5, Informative)

  2. META-April Fools! by CajunArson · · Score: 2, Insightful

    The story about the backlash is the meta-April Fools about the Mic Drop feature.

    --
    AntiFA: An abbreviation for Anti First Amendment.
  3. So glad I don't use Gmail! by Anonymous Coward · · Score: 5, Funny

    I don't need Google's help; I never get a second interview in any case, because I ask the hard questions!

    Are you interviewing applicants just to make yourself look important?
    Are you seriously planning to hire anyone?
    What exactly is it that you think you do here?

    1. Re:So glad I don't use Gmail! by srichard25 · · Score: 4, Funny

      "Are you seriously planning to hire anyone [ from this country or is this just a necessary step before you bring in cheap H1B visa labor ]?"

      It helps to be as accurate as possible in your interview questioning.

    2. Re:So glad I don't use Gmail! by mobby_6kl · · Score: 4, Funny

      "Are you willing to hire cheap H1B visa labor?"

      Because I am the cheap H1B visa labor, so it's a valid and important question.

  4. Re:Dear Slashdot by Anonymous Coward · · Score: 2, Insightful

    Yet you are here on April Fools day getting your news.

  5. Cost them "potential" jobs? by argStyopa · · Score: 4, Insightful

    You might argue that "oh noes, the button was too close to the send button, and I accidentally clicked it", however....

    It didn't cost you the job because you mic-dropped the target, but it may have cost you the job because you demonstrated a disregard for/sloppiness with details. (In exactly the same way even trivial misspellings in resumes or cover letters can cost you a job: not because they don't think you can spell, but because you didn't care enough to double check something important thoroughly.)
    It may seem trivial, but when I get 00's of resumes for a position, honestly the first cull is going to be the obvious misfits and barring really eye-grabbing qualifications, trivialities such as misspellings (or mic-drop emails) for that very reason.

    So did the mic drop actually cost you the job, or reveal that they really probably shouldn't have hired you?

    --
    -Styopa
    1. Re:Cost them "potential" jobs? by Kythe · · Score: 2

      I think that's reaching. According to images of the interface, the "Send Mic Drop" button was right next to the correct one, it was orange (so more noticeable, and one might logically think it's the "send" button) and until one read the story, it wasn't even clear that it did something different than a regular "send".

      I think you might be getting a little twitchy on the "roundfile" button yourself if you would treat something like this as disqualifying. Just my $0.02.

      --

      Kythe
    2. Re:Cost them "potential" jobs? by 14erCleaner · · Score: 4, Funny

      It may seem trivial, but when I get 00's of resumes for a position, honestly the first cull is going to be the obvious misfits and barring really eye-grabbing qualifications, trivialities such as misspellings (or mic-drop emails) for that very reason.

      00's? You just culled yourself.

      --
      Have you read my blog lately?
  6. I am fed up with these icons and UI changes by 140Mandak262Jamuna · · Score: 5, Funny
    I work in software and I sit through endless hours of meeting where we mull over mundane user interface changes. We agonize over minor things like reorganizing a menu tree that has grown too big. Or replacing an icon chosen ages ago in a hurry, which does not really represent the feature it stands for, but our users are used to it and have learned to associate it. Is it worth replacing it? etc.

    Then comes google and android. Menu items and user interface paradigms and rules are changed at the whim. One day it is the "gear", suddenly it is gone and there is a the three lines, suddenly it is nine dots in a matrix, then dot dot dot... Some thing that appears to be some decoration in the phone app is the "new" interface for a well known functionality used to be located somewhere else.

    Ages ago I watched a young boy play Super Mario Brothers. He ran along some path, stopped at some seemingly random location, banged his head on the brick 8 times, a gold bar fell out. Pocketed the points and ran along. I asked him, "how did you know there is a gold bar on that brick?". He said, "Well, you keep banging your head on every brick in the wall to see if there is something?". "You banged your head on EVERY brick eight times on this tunnel?", He goes, "nah, I banged some 30 or 40 times, this brick needs only 8 hits".

    I wonder if that boy grew up, got a job designing user interface for Android apps. They seem to think, after every release the user should try every gesture on every pixel to re-learn how to use this app.

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
    1. Re:I am fed up with these icons and UI changes by bfpierce · · Score: 2

      Maybe this is a shocker, but Google and Android also spend hours on UI/UX testing, research, and so on.

      Maybe they're just more efficient at it than your company is?

    2. Re:I am fed up with these icons and UI changes by safetyinnumbers · · Score: 5, Funny

      "You banged your head on EVERY brick eight times on this tunnel?", He goes, "nah, I banged some 30 or 40 times, this brick needs only 8 hits".

      I never before appreciated just how well video games could prepare you for life in general.

    3. Re:I am fed up with these icons and UI changes by swb · · Score: 2

      Maybe this is a shocker, but Google and Android also spend hours on UI/UX testing, research, and so on.

      I want to believe that the heavyweights (Google, Microsoft, Apple, etc) really do invest a lot of time, money and manpower into user interface research. But why do the results often feel like they just hire artists looking to make a name for themselves with a unique visual approach?

      "Human Factors" is an actual academic discipline and I find it hard to believe that aggregated wisdom in that field supported radical changes in user interface for established products. Your users have many man-hours of learning invested in how to accomplish tasks and throwing all that out for an art-centric design change doesn't make sense.

      It may be that new or significantly upgraded products would benefit from new user interfaces, but how that gets done and how it's balanced against trying to retain the knowledge of your existing user base would suggest something more evolutionary and less rip-and-replace.

      Even a brand new airplane with new avionics keeps a number of basic controls from previous airplanes. Cars make minor changes to shifter placement or add buttons to the steering wheel, but at the end of the day would they consider just ditching the steering wheel for some other control? Swapping the gas and brake pedals or doing away with them altogether?

      It makes me wonder if the UI/UX experts at Google, et al actually even reference the existing research and knowledge in human factors, or if they have some kind of "we're in technology, so we know everything" mindset. Or they just figure that most of the their userbase is disposable, and they're more interested in acquiring the 14-24 set who have less established knowledge and seem to care more about overall "look".

  7. Re:Don't use Gmail for your work. by geekmux · · Score: 5, Funny

    Seriously, free webmail is unprofessional.

    Good luck explaining that to an entire generation who thinks that running a business online consists of creating a Facebook page and signing up for Gmail.

  8. OT: Good Job New Slashdot Owners! by Anonymous Coward · · Score: 5, Insightful

    It looks like the new Slashdot owners are posting real stories on April 1 instead of fake stories that weren't even remotely funny. Good job. That alone makes Slashdot better than under any previous ownership, including Malda.

    They did do one cute Easter egg which I found cute. That's doing April Fools the right way.

  9. You know what's unprofessional? by drinkypoo · · Score: 2

    You know what's unprofessional? Accidentally pressing the big yellow button.

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  10. Re:Don't use Gmail for your work. by Anonymous Coward · · Score: 2, Insightful

    Er, gmail also has a paid version, which people use professionally. There's a difference between the free webmail (@gmail.com address) and gmail with a domain (@yourdomain.com). Seriously, what kind of unprofessional idiot doesn't know this already?

  11. Nothing new here by Dagmar+d'Surreal · · Score: 3, Funny

    In other news, stupid people continue to blame others for their inability to perform simple tasks (like clicking a blue button that's been in the same place literally forever, instead of an orange, animated one) without fucking things up.

  12. Re:11000101101011111110110001? by JustOK · · Score: 2

    I ...think...I saw.. a...a... 2!

    --
    rewriting history since 2109
  13. Re:11000101101011111110110001? by kwiecmmm · · Score: 2

    It was just a dream, Bender. There's no such thing as two.

  14. Re:April 1st... by MrTester · · Score: 2

    There are serious important issues in the world that need our attention.
    Worrying about people who enjoy pranks is not one of them.

  15. Just a dumb idea by PeeAitchPee · · Score: 3, Insightful

    Talk about brutal . . . I saw one screen capture of the "minion mic drop" GIF pasted into a funeral home director's email to the deceased's family. Not sure if that one was fake or not, but with 900M users, how could Google possibly think this was a good idea?

  16. Gmail at work. by Roger+W+Moore · · Score: 3, Informative

    Seriously, free webmail is unprofessional.

    I am guessing that you are not aware that many universities use GMail for business under agreements where Google will actually manage the email for the university domain i.e. my university email address is essentially a GMail account that I can access through GMail on the web or via IMAP. We have an agreement with Google which means that they agree not to mine our email for advertizing and we don't get ads displayed on the Google pages. They also gave us unlimited Google Drive space as well although I suspect if I tried dumping petabytes of ATLAS LHC data there it might turn out to have a limit at some point.