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Variation in Depiction of Same Emoji on Different Platforms Can Lead To Miscommunication

How your device depicts an emoji depends on the operating system it is running. The same "smiley face" emoticon, for instance, appears slightly different when viewed on an iPhone, an Android-powered handset, and a Windows Phone-powered handset. This variation can cause miscommunication between people (PDF), a study by GroupLens Research has found. The research lab in the Department of Computer Science and Engineering at the University of Minnesota said that sometimes this can cause people to misinterpret the emotion and the meaning of emoji-based communication "quite significantly." The conclusion reads: Emoji are used alongside text in digital communication, but their visual nature leaves them open to interpretation. In addition, emoji render differently on different platforms, so people may interpret one platform's rendering differently than they interpret another platform's. Psycholinguistic theory suggests that interpretation must be consistent between two people in order to avoid communication challenges. In this research, we explored whether emoji are consistently interpreted as well as whether interpretation remains consistent across renderings by different platforms. For 5 different platform renderings of 22 emoji Unicode characters, we find disagreement in terms of both sentiment and semantics, and these disagreements only increase when considering renderings across platforms.

4 of 111 comments (clear)

  1. Well then maybe by JustAnotherOldGuy · · Score: 5, Insightful

    Well then maybe, JUST MAYBE....people shouldn't use emojis for actual communication where meaning might be important.

    I've heard that there are these things called "words", which, when used properly, have the amazing ability to convey information accurately.

    I swear, soon we'll be back to grunting and painting pictures of animals by smearing our feces on cave walls.

    --
    Just cruising through this digital world at 33 1/3 rpm...
  2. Re:Toldja so, you morons! by fuzzyfuzzyfungus · · Score: 5, Insightful

    There was arguably a case to be made for the one-time adoption of some 'emoji' in line with Unicode's "Sometimes we do horrible things so that even worse legacy standards and nonstandards can die." policy; but the failure to stop there has been a total clusterfuck.

    Even good old Plane 0 is riddled with characters that should never have been allowed to exist; but if the Unicode Consortium had taken the principled stance and refused to hand out the codepoints needed to support migration from various legacy encodings, Unicode would probably still be more or less irrelevant in practice. Cleaning up the mess in the Japanese handset market is at least arguably in line with the same approach.

    Once that was done, though, leaving open the invitation to turn Unicode in to a clip-art library was an atrocious plan; and bafflingly stupid(especially since the core mission of rendering actual languages is still pretty deeply unfinished once you wander too far from languages that can be handled with the latin alphabet and a few accents and umlauts.)

  3. Re:Solution: don't use emoji by JustAnotherOldGuy · · Score: 4, Funny

    If you can't express yourself with pure text, you are an idiot anyway.

    Agreed. Emojis are the confetti of the internet.

    --
    Just cruising through this digital world at 33 1/3 rpm...
  4. Two Dots Too Many by Edward+Coffin · · Score: 5, Interesting

    This reminds me of an incident in Turkey back in 2008, described and analyzed in Language Log: Two Dots Too Many. Due to a cellphone being improperly localized, a normal letter i was substituted for the Turkish back unrounded i (which I cannot figure out how to display here, ironically enough), altering the meaning of a text message, leading to a tragic misunderstanding, which resulted in a group attack on the sender who then murdered the recipient and subsequently committed suicide.