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Cybercriminals Are Adopting Corporate Best Practices
Orome1 writes: Cybercriminals are adopting corporate best practices and establishing professional businesses in order to increase the efficiency of their attacks against enterprises and consumers. This new class of professional cybercriminal spans the entire ecosystem of attackers, extending the reach of enterprise and consumer threats and fueling the growth of online crime. Low-level criminal attackers are even creating call center operations to increase the impact of their scams. "Advanced criminal attack groups now echo the skill sets of nation-state attackers. They have extensive resources and a highly-skilled technical staff that operate with such efficiency that they maintain normal business hours and even take the weekends and holidays off," said Kevin Haley, director, Symantec Security Response. "We are even seeing low-level criminal attackers create call center operations to increase the impact of their scams."
As the criminals become more like tech companies and the tech companies become more criminal, we soon can't tell the difference.
I am not surprised. It can be asserted that malware is the best written software in existence today, because it had to be small, work flawlessly, and do its job well. Unlike most shops where "it builds, ship it" is the mantra, malicious software has to fly under the radar, or it will be detected and destroyed pretty quickly.
Indians speaking horrible English "increase the impact of their scams"?
Unless by "increase the impact" they mean, "make it an obvious scam"...
Oh I dunno, having Indians being their call center goons would legitimize them even more, since they'd be on par with actual legitimate businesses.