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Wikipedia Is Basically a Corporate Bureaucracy, Says Study (gizmodo.com)

Jennifer Ouellette, reporting for Gizmodo: Wikipedia is a voluntary organization dedicated to the noble goal of decentralized knowledge creation. But as the community has evolved over time, it has wandered further and further from its early egalitarian ideals, according to a new paper published in the journal Future Internet. In fact, such systems usually end up looking a lot like 20th-century bureaucracies. [...] This may seem surprising, since there is no policing authority on Wikipedia -- no established top-down means of control. The community is self-governing, relying primarily on social pressure to enforce the established core norms, according to co-author Simon DeDeo, a complexity scientist at Indiana University. [...] "You start with a decentralized democratic system, but over time you get the emergence of a leadership class with privileged access to information and social networks," DeDeo explained. "Their interests begin to diverge from the rest of the group. They no longer have the same needs and goals. So not only do they come to gain the most power within the system, but they may use it in ways that conflict with the needs of everybody else.""The Iron Law of Oligarchy, demonstrated by Wikipedia," wrote Sean Carroll, theoretical physicist at Caltech. "Rebel all you want, ultimately you become The Establishment."

15 of 153 comments (clear)

  1. There are reasons bureaucracies exist by jfdavis668 · · Score: 5, Insightful

    For all the complaints against bureaucracies, they are often the only way a large organization can run. As organizations grow and mature, they often evolve into bureaucracies. Bureaucracies are often a very efficient way of performing work. The main problem with them is they tend to become static, and inhibit future change. Parts of bureaucracies work to keep themselves in business, and resist change that would eliminate them, even if they become obsolete.

    1. Re:There are reasons bureaucracies exist by Anonymous Coward · · Score: 2, Insightful

      Once parts of a bureaucracy - generally as a result of these changes they so resist - begin to operate primarily so as to ensure their continued existence, that's generally the tipping point where very soon the entire system turns into something Sir Humphrey Appleby would be most proud of.

      It also becomes ultimately hostile to all things it should originally have served and worked for the good of.

    2. Re:There are reasons bureaucracies exist by JaredOfEuropa · · Score: 5, Insightful

      Bureaucracies are not often a very efficient way of performing work, or even organizing it. What bureaucracies do is formalize and standardize business administration procedures, thereby making it easier to manage work... but that is not the same thing as efficiency! Usually it results in predictable mediocrity.

      That's not an "iron law" though, at least I don't think so. Standardizing business processes in itself is a good thing, however I think we are not (yet) very good at designing those business processes and promote the right way to use them.

      --
      If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
    3. Re:There are reasons bureaucracies exist by Aighearach · · Score: 3, Insightful

      I find it hilarious, because calling it a "bureaucracy" is like saying, "the sun rises." It is just a statement of fact that flows directly from it being large, and requiring processes.

      I'll give the young haters a hint: bureaucracy is a word, and it can be looked up in the dictionary. It is not a pejorative bad word. It is a word, with meaning. A neutral, descriptive word, that is neither good nor bad.

      If you read/watch the news, when a politician is against an agency action they describe the people making the decision as "bureaucrats." When the same people are taking an action they approve of, they're "non-partisan career professionals" according to the same person. ;)

    4. Re:There are reasons bureaucracies exist by TheDarkMaster · · Score: 3, Insightful

      And consistency too. Usually when I'm in a new place where I do not know about the quality of local food I eat at Mc'Donnalds, because their process is so standardized that it is very difficult to make the sandwich the wrong way. It is not ideal of course, but you can rely that the sandwich will always be at least acceptable.

      --
      Religion: The greatest weapon of mass destruction of all time
  2. Bureaucracies do not have top down control by Attila+Dimedici · · Score: 4, Insightful

    The first mistake people make is in thinking that bureaucracies have top down control. In a bureaucracy, no one individual (or small group of individuals) have control. Ultimately, bureaucracies come into existence to protect people from being held accountable for their actions. Any organization which does not have a strong leader who takes responsibility for the bad things which happen in the organization (and thus holds those most responsible for those bad things accountable) will turn into a bureaucracy. Even an organization with such a leader will become a bureaucracy if they have to delegate decision making too far down the organization from themselves.

    --
    The truth is that all men having power ought to be mistrusted. James Madison
  3. Playing King of the Hill by TWX · · Score: 5, Insightful

    Wikipedia is playing King of the Hill.

    The person that spends the most time making edits is the Editor. And there are a lot of self-important busy-bodies that will revert casual edits because they can. Some will attempt to justify it with official-sounding reasons for reversing, others will simply revert without much comment.

    This is why I don't contribute to Wikipedia anymore, and why I do not browse it as much as I used to. The idea was interesting, but due to the way it was set up, the trolls run the place.

    --
    Do not look into laser with remaining eye.
    1. Re:Playing King of the Hill by QuietLagoon · · Score: 5, Insightful

      ...The person that spends the most time making edits is the Editor. And there are a lot of self-important busy-bodies that will revert casual edits because they can....

      Worth repeating... The person that spends the most time making edits is the Editor. And there are a lot of self-important busy-bodies that will revert casual edits because they can.

    2. Re:Playing King of the Hill by gsslay · · Score: 3, Insightful

      Some will attempt to justify it with official-sounding reasons for reversing

      If you actually read the "official-sounding reasons", you'll probably find that they're following policy, whereas you're not.

      There are a lot of "casual edits" that get reverted because they're crap submitted by someone who doesn't understand the need for Wikipedia being verifiable, or even what an encyclopaedia should be about.

      It really is a difficult battle to win. On one side you get people mocking factual inaccuracies in Wikipedia, and on the other you get people complaining that their unsupported fact (with included personal observation) gets removed. We can't have it both ways.

    3. Re:Playing King of the Hill by QuietLagoon · · Score: 2, Insightful

      ...If you actually read the "official-sounding reasons", you'll probably find that they're following policy, whereas you're not....

      Such as reverting a major edit because the tense of a single verb in the edit was not correct? Yes, that was the "official sounding reason" given.

      .
      Why not just correct the verb's tense instead of using the incorrect tense to justify the complete removal of the edit?

      WikiPedia had, has and will continue to have (did I get those verb tenses correct?) a significant problem with helicopter editors who want to do little more than feed their egos, instead of assuring accuracy of articles.

      Until WikiPedia faces the problem, instead of trying to divert attention away from it, WikiPedia will continue to be The Place Online Where Truth Goes To Die.

  4. There is policing by mysidia · · Score: 4, Insightful

    This may seem surprising, since there is no policing authority on Wikipedia

    Yes there is.... Haven't you ever heard of "New Page Patrol" ? There are such things as Oversighters (History Suppression); The WP Foundation has Police power through Oversighter, and Control of stewards who assign Administrative permissions to some users, who then act as police, Selective Deletion (Destroying/Hiding historical information about past actions), Banned Users, Requests for Discussion, Votes for Deletion, Speedy Page Deletion (eg BLP), and Banned Content

    no established top-down means of control. The community is self-governing, relying primarily on social pressure to enforce the established core norms

    There are top-down means of control in regards to certain actions (Oversighting).

  5. wikipedia bias runs rampant by sittingnut · · Score: 1, Insightful

    entrenched editors at wikimedia have made content there highly biased.
    for example check the article on british empire;
    attempts to include the factual cited details about british empire's mass murders and genocides, ethnic cleansings(well in to 1970s) , regime sanctioned slavery and bonded labor, preventable famines that killed millions(in to 1940s), large scale land and resource grabs, destruction and looting of cultural treasures, regular revolts and protests against regime ( both violent and non violent) in almost every colony, and their brutal suppressions, are censored(except for a unavoidable line or two). people who attempt to include any of that are regularly banned from wikipedia .
    even comment page for british empire article is censored to prevent discussion of sources.
    see the history page of the article and comments page in date sequence and changes to confirm this.

    contrast this to inclusion of such details about equally horrible actions by similarly brutish regimes like on ussr, communist china, nazi germany, etc. .

    1. Re:wikipedia bias runs rampant by Anonymous Coward · · Score: 2, Insightful

      entrenched editors at wikimedia have made content there highly biased. for example check the article on british empire

      Wikipedia pages represent the range of views of the British Empire that exists in the world, from a force for order and civilization on the globe to an evil empire. The main article leans towards the traditional historical views, but pages on genocides, war crimes, etc. are also there. I'm sorry if that doesn't satisfy you, but it doesn't make it "highly biased". What would be highly biased is if Wikipedia presented the British Empire in the one-sided view you hold of it.

      https://en.wikipedia.org/wiki/...

      https://en.wikipedia.org/wiki/...

      https://en.wikipedia.org/wiki/...

      https://en.wikipedia.org/wiki/...

      https://en.wikipedia.org/wiki/...

  6. Re:"Corporate" is the wrong word! by __aaclcg7560 · · Score: 4, Insightful

    For example, as long as Steve Jobs was alive and running Apple, Apple was not "corporate", because its identity was intrinsically tied to Steve Jobs.

    You're getting confused between "corporate" (a separate legal entity) with Steve Job's reality distortion field (whatever you think it was).

  7. Re:"Corporate" is the wrong word! by __aaclcg7560 · · Score: 3, Insightful

    However, no one would have used "corporate" to describe Apple while Steve Jobs was alive because the perceived "personality" of Apple while Steve Jobs was alive was the same as the perceived personality of Steve Jobs.

    By that argument the following companies are not "corporate" because they had strong CEO personalities: GE with Jack Welch, HP with Carly Fiona, Microsoft with Bill Gates or Steve Ballmer, Oracle with Larry Ellison, and eBay with Meg Whiteman, etc.